Having a configuration column in search results will be helpful to identify the item correctly since they will have same item name. For example: If a part file has 10 configurations, It will be registered as 10 different items with the same item name and unique item number for each, but none of this will help to identify the particular configuration. So, having configuration column will help in identifying the correct item. Show More

Before Upchain, our company used a fairly complex part numbering scheme which identified the category of the part (assembly, sub-assembly, molded plastic part, machined part, etc.), as well as the internal project number (2 digit identifier based on which project the part belongs to) and then an incremental 4 digit number. For example 302-020044 would be a molded plastic part (302) within project 02, and it would be the 44th part within the 302 category.   When transitioning to Upchain, we decided to use two custom attributes to denote the part category and project number which would read their values from a custom iProperty in our Inventor templates, and set the Upchain automatic item numbering rule for the incremental number at the end. We set our BOM view columns in Upchain to show the attribute for part category, then the attribute for project number, then the item number, then the item name as shown in the picture below, and it reads almost exactly the same as our old numbering scheme. It would be nice if we were able to use those custom attributes for part category and project number in our filename.pattern tenant property so that our CAD files were automatically renamed with all of the above information. Currently the filename.pattern is limited to original file name, sequence number, item number, item name, and file extension so we are only able to add the incremental number to the file without the custom attribute information.    Show More

I am having issues of upchain not removing the previous PDF file when translating. So, I end up with 2 PDF files, one new and one old. I would like to remove the older version, but I cannot. Talking to support they said right now there is no way for me to do this.   Like this:   Show More

If the parent is in Development status and not checked out, and if a child item has a lock on it, users should be allowed to remove the item from the parent's ebom in Webapp. Right now, it gives the error "Remove action is only allowed for Development items which are not locked." Show More

Currently, if you have a change request consisting of many items, you have to manually change the revision description for all of the items within that change request individually.  It would be nice to have a bulk revision description update box that would overwrite the revision description for all items within a change request rather than having to change each individually.   My primary issue with having to change revision descriptions is that PDF placeholders don't come in as all-capitals, so I need to change all "Initial Release" revision descriptions to "INITIAL RELEASE" to workaround the capitalization issues.  See this thread for feature request for all capital placeholders. Show More

Does anyone else use Content Center Parts?  We do and I do not like the fact that Upchain does not recognize the location of the content center files.  It then copies the files to the home directory with all the other normal parts.  Then when I try to create the items for my assembly in Upchain, I have to resolve all the files that came from the content center.  I can't imagine anyone being fine with this logic.   Show More

The model viewer contained within Upchain is very powerful for allowing non-CAD users to access CAD information.  One feature that would dramatically improve the use of this tool within our team is having the item information pane be in-context to the graphics area.  What I mean by this is that when an item is selected in the "Item Tree" or within the "Graphics Area" that selected component should populate the Item Information pane (red arrow) with the attributes associated with that item.  This would greatly help our build process such that builders can quickly access all CAD attributes for a specific item directly from one window.     Show More

Allow the user to Create a New Version of a currently Obsolete Version in the Solidworks Plugin.   Obsolete is an Item Version attribute, meaning an Item may have a Revision AA that is Released but a Revision AB that is Obsolete.    This may happen if a designer has made an error in the latest revision.   The request is that they are able to start a new version of that item using the Obsolete version as the starting point.   They may have made several changes to the model in Rev AB that are good and they want to use it as the starting point to fix the error and create a Rev AC.   Show More

When you "Create Item" for an assembly, it checks all the files in and then checks them out so that you have ownership of the files.  This seems ridiculous to me.  I am trying to get my files into Upchain quickly so that others can not use the same item numbers, but I am not ready to check the files in yet as I am not done with the design.  Once I am done with the design, then I want to check the files in and there should at this point in time only be one version of every new file. Show More

99% of the time when we hit the refresh button on the CAD Connector our assemblies will not be "Phantom" assemblies.  In other words, we need to create items for the assembly and the parts all most every time.  Therefore, I would like an option to be able to set Upchain to always bring up the same CAD Check In dialog box at the refresh stage.  If the user forgets this step, the entire assembly, and all the parts and sub-assemblies gets registered as "Phantom".  I realize that you can go back after the fact and create the items but it creates another version that is identical to the original version and I don't want that happening. Show More

Utilizing placeholders on .dwg and .pdf translation is an excellent addition to Upchain; however, there is no way to set the format of said placeholders.  Per ASME Y14.5 all entries on a drawing should be in all uppercase. Our team has worked around this for now by changing all names to uppercase and ensuring that revision notes are entered in all uppercase as well.  It would be great to have all uppercase functionality built into the placeholders to prevent any accidental lower-case letters on our drawings. Show More

When Cloning an assembly, all items are automatically selected and the user has to uncheck all items one by one. In a large assembly, this can take a very long time. "Uncheck/deselect All" button should fix this issue. Show More

We need a way to print out or export drawings for every manufactured item that is marked spare under a givenassembly/PSI, preferably as a zip package too. We also want this to work with Service BOM too." Show More

"Switching between eBOM and cBOM view is =rarely= because I am interested in the information displayed and99.5% of the time just to get at the function that is available in either tab. Is there a reason why edit / save / save-in aren't available in the ebom view? If they were I would be able to stayon that view =most= of the time and only go to cbom view when I wanted to look at the BOM." In general, interaction with an Item should be consistent across the tabs, including the functions available. Show More

Hi,   Where can we get Upchain API technical support? We usually used the website https://help.upchain.com/hc/en-us/requests/ to submit tickets, but it's not available anymore.    Best, Gang Show More

Hey, It would be greatly apricated if all the updates and maintenance took place out of office hours (Southern Hemisphere time). At present all Upchain downtime is right in the middle of our working day, which is very frustrating and can be quite the disruption. Lucky we are still in the implementation stages so it only affects a few users at present but once we go fully live this could be upto 15 users all being locked out for 1 - 2hrs during a working day.   If we could get the team to work around these time zones as best as possible that would be great.   Thanks Show More

It should be possible to trigger a document workflow from the menu that comes up when pressing the three dots next to a document. See picture.  Show More

While it is convenient to attach e.g. a qualification report to a item, the report is not included in the BOM.  It would be nice if one could have an item type "Product documentation" that can be added to the BOM with the file as the part.        Show More