Currently history tab is only available in webapp. Please add history tab for item within plugin so users can access inside plugin.  Show More

Se pictures below. Background/problem: If a visualization file is generated for an item, it is not possible to regenerate the visualization file. If you try to regenerate the visualization file by clicking the action menu on an item and then selecting "Visualization" -> "Regenerate All" or "Regenerate One" you are getting the message shown in the picture below telling "The visualization for the selected item will not be regenerated since it already has a visualization." Since the generation of visualization files is failing relatively frequent by generating incorrect or white thumbnails, an option for recreating these visualization files is highly needed.   Suggestion for improvement: The "Regenerate All" or "Regenerate One" for visualization files should be available also for items with already existing visualization files.   Show More

I would like to see the abilities and permissions of tenant admins increased such that they can complete more of the tasks that currently have to be performed by Autodesk support in order to make a change or fix an error/issue.  Things like manually changing the status of an item, altering picklists, etc.  Basically enable anything that a tenant admin COULD be enabled to do such that they aren't waiting on support for things that they otherwise wouldn't need to. Show More

Depending on the license, X storage space is available per user for the upchain. There is currently no way to display how much storage space is being used in the upchain as an administrator. According to me, this must be made visible to the users. Show More

Hello to all,   I am working in Jaspersoft software to create new custom reports for Upchain. We can "only" put attributes coming from the item creation, not the categorization attributes added after creation. It will be very interesting to have this possibility. It could be a good improvement from Upchain side to give us the possibility also to manage Attributes from categoriation. Please have a look on the following screenshots.   Thanks you to let me know for the status of this improvement needed Show More

A recently aquired customer is asking the schedule of spanish language introduction. Their viewer and participants have issues with the "only english" interface. Since Spanish is the 4th most spoken language in the world, we believe that it would be a strong opportunity Show More

This may be an Autodesk general idea, but the support ticket system as you will know loses all email history on each reply. With inboxes usually dealing with multiple emails per day and the time that the support team take to reply, it takes time to search and find the initial email as it is multiple emails deep in the inbox.    Can we not just keep the email string together? This would also help when we have multiple tickets open at the same time.    The way Upchain ran their support ticket system before Autodesk took over was 100% better, easy to use, email string kept throughout ticket life, simple and time saving - all wins for the end customer.       Show More

We have run into a roadblock where only Professional license users can see the Supplier Details and Supplier Documents in the Item-->Supplier Details pane (image attached). Viewer, Team, and Participant licenses can only see the list of Suppliers. Upchain Support have confirmed to us in a support ticket that this is the expected behavior. However, what we need is for our Supply Chain & Operations teams to be able to see Supplier Part Numbers, Notes, and Supplier Documents in the Details area. They don't need all of the features that a Professional license grants (e.g. they don't use CAD plugins and they don't need to edit BOMs or create new Item versions). Is there a way for them to access this information or can the UI be changed to allow visibility for all licenses? Thank you.              Because Upchain does not allow for multiple manufacturers at the Item level, we have chosen to store multiple manufacturers & suppliers in the Supplier Details area (@chenderson1007 has given a great explanation in their post - very similar to our implementation and for the same reasons).   https://forums.autodesk.com/t5/upchain-ideas/add-supplier-and-supplier-part-as-an-advanced-search-field/idi-p/10875184 Show More

Especially for international users, an option to adjust the date format would be exceptionally useful! The current format used by Upchain is month-day-year, however, different country standards represent dates as year-month-day, day-month-year, etc.    It's confusing when you look at 08/11/2021 and don't know whether it is the 8th of November or the 11th of August!  Show More

  The admin can only see 2000 users (both active and inactive!) when selecting the users to add to a team. A solution that can be implemented is to increase the max page size to max int value or any value. This change could be done via configuration and it would impact all of our APIs. In applying this change, all of the APIs that support paging will have to support an extremely large number of items per page, which defeats the purpose of paging. API response time will increase, and users will need to wait for a longer time for all the items to load.   Spring's limit of 2000 items per page is reasonable, and we should not increase the limit. The issue should be solved on the front end by introducing paging.   Acceptance criteria Paging needs to be introduced to the screen for adding users to the team Add filtering to only show the active users This would in turn decrease the total number of users in the list Request Description: Product and Development Team to confirm if 2000 is the current limit. If this is indeed the case, can this limit be expanded? What is the reason for it? Can it cause performance issues or any other kinds of issues if we decide to expand it? If it can not be expanded, can we then implement a change where only active User accounts are listed there? It really does not make sense to list inactive ones, which probably is the case since, as stated ATS has 1851 active Users and 2000 are shown on User list during Teams creation and now they can not select some active Users since they do not “fit” on this list (because list probably contains inactive User accounts as well)   Show More

The ticketing support system not only has a lot of un-used features for Upchain, because it is like a text machine it does not record our first initiation in the automatic reply email. Also it is very hard to find any attachments you may have provided to help solve your issue and when you try to read back through your email trail there is loads of white space, jargon we don't need to see. In the screen grab attached you will see a perfect example, what did I reply to this email?? Why all the question marks, why no record of my reply email, why so hard to read?   The simplest way to fix this is to just use email, we can email an address with our attachments, log files etc and these follow our ticket from start to finish.   I have team members who choose to suffer any problems they have because the ticketing system takes so long, hard to use, not very intuitive and it is a massive time vampire.   Bring back the old Upchain ticketing system and I am sure other customers would agree we would be a lot happier with the ease, simplicity and efficiency.       Show More

Currently users (except creator) don't have access to previous item revisions if those previous item revisions are not associated with any project. This is not allowing users to check if previous item revisions were ever ordered under any CN's or see revisions history. Please change the behavior so users will have access to item revisions history as long as any of the item revision is under any public project.  Show More

Like most modern manufacturing companies, we try our best to standarise parts/assemblies so we can use these in multiple projects, spare parts, assemblies, sub-assemblies to keep inventory, storage space and stock levels down to avoid un-necessary costs to the business. We would really like to see a function where we can run a workflow to change all assemblies where-used at once. It is a massive inconvenience to have to run a workflow on every project that a part or assembly is linked too, ideally we would just check a box in the where used list to update all the linked projects and assemblies at once.    If there is a way to do this already could you please point me in the direction of the help pages.   Thanks  Show More

Where used tab shows all projects despite user selecting a project from the project selection box following an advanced search/search. When an item is used in multiple projects, where used tab is useful. But user have to scroll thru complete list of projects in order to find out the required project and the multiple locations where the item was used in that specific project. Adding another category "eBOM-Current project" under the where used tab will allow user to navigate to all locations where the item was used under the current select project.  Show More

When an item is locked by a user Upchain should check that the local file is current. Sync or warn.   Lock an item, start changing the CAD and save it locally, change mind and cancel the lock.  The modified file is sitting there on your computer. If you start working on it again later, maybe a totally different detail, you may forget that it is modified.    There is no warning or indicator that you have a modified file, which is one of responsibilities of a PDM system.   Similarly, if I lock a bunch of files, a subassembly, and start modifying some of them. There is no warning if I Cancel Checkout on the the bunch. Upchain cancels immediately and with no awareness that some were modified.   This creates a risk of using the wrong files, or the risk of lost work.   Not sure what it does if you overwrite the home folder copy with a different file with the same filename. If you then cancel the lock, does it notice?   I don't think there are tenant properties that help with this (update or check local copy when item is locked). Correction - GTerbrack pointed out "redownload.files.to.home.folder" will help with at least making sure checked-out files start with the vaulted version. Show More

If an item have AA and AB revisions, where AA is not associated with any project but AB is associated with a project. As As of now, Users can only see CR/CN history of AB revision item only. For AA revision, users see a dialogue "You do not have permission to view this data".  If a user have access to AB revision history, he should also have access to AA revision history even though it is not associated with any project.  See the attached example.  Show More

Webapp, plugin, download windows, cBOM view(plugin) and BOM Anomalies windows have their own unique way of presenting the item statuses like Released, Development etc. Some of them use D and R icons while, the others use flags. I dont understand the reason of having two icon systems that both show the same item status when you could have a unified one. Show More

Hello Upchain Team, on the web browser, when I add a big document (>10 Mo), we do not have any progress bar. For a file up to 100 Mo, you have no clue what's goind on. It would be great to have a spinner, loading bar or a message telling us something is running in the background and we should be patient 😉 Show More

1. Make the Default Item Types configurable by the Tenant Administrators rather than only by a Super Admin. 2. Allow the Default Item Types to be renamed. (I was told this would break the system) 3. Allow the Default Item Types to be deactivated or hidden. 4. Allow Custom Item Types to be configurable by the Tenant Administrators rather than only by a Super Admin. 5. Allow for Re-organization of Item Type list to change the order seen in the drop down in BOTH web interface and CAD plugins. Currently the web is Alphabetical with priority to numbers, letters, then symbols. The CAD plugin is sorted by OLDEST item type to NEWEST. Ideally these would match in order.     Show More