Scenario 1: You go offline and work on a DWG. Someone else edits that same file while you were offline. When you return, you file syncs and a new version is created. There is no indication that the file was edited while you were offline.   Scenario 2: You go offline and work on a DWG. Some else is currently editing that same file. When you  return, you are presented with conflict resolution options. See the link below, near the bottom, in the Getting Back Online section for a description and another link.   https://help.autodesk.com/view/DOCS/ENU/?guid=Working_Offline_Docs   I think the behavior for scenario 2 is fine, but not for scenario 1. Ideally, I believe the software should check to see if the file was edited while you were offline and at the very least make it known that there were changes made. Otherwise, you will just go about your day thinking that all is well with the world. And that poor user lost their changes unless you open their version and merge the changes somehow. it's going to be a problem no doubt.. Good or bad, this is the behavior. I have requested that Autodesk edit the documentation to make this more clear. I will Show More

Currently, the syncronisation happens in the background with limited feedback. For a bulk upload of data, sometimes the upload seemed to have stalled. It would be nice to still have a manual sync button to force the synchronisation process. Show More

Add the File description Column as visible on the web interface to the File open interface within Revit and to the Autodesk Docs folders on the local computers.   Show More

Our teams use the Desktop Connector function extensively - however one of the main issues is when sharing the file location from the windows environment, it uses the "cached" location of the file which is obviously unusable by other users.   It would be helpful and IMO necessary to be able to create the link from the web location (not the cached location) when sharing the link.   It's time consuming to use the desktop connector, then go into the web portal to choose the shared location.  Kinda defeats the purpose of desktop connector in the first place.   Example below of a file shared from desktop connector  (I have ****'d out some of the sensitive information)   C:\Users\**** (User name) \DC\ACCDocs\**** (Hub name)\**** (Project Name) \Project Files\1.0 Project Management\2.2 ** Drone Videos   ^ this is the cached location link - please provide a tool (in the right mouse click menu) to share the web link.   Also a dedicated "Desktop Connector" forum would be appreciated by members here as well 🙂     Show More

Dear Autodesk Team:  Could a feature be added for the ability to rotate photos on ACC?  If a photo is uploaded to ACC without the proper orientation (horizontal vs vertical), there seems to be no way to correct it on the ACC Website (without downloading/deleting/re-uploading).   If this ability to rotate photos could be added to both the web version and the mobile app, it would be very beneficial for all users of the new photos module in ACC.   During our initial testing we were unable to find a way to rotate the photos on ACC, so we could see this being a pain point for our project teams making the switch to ACC and wanting to use the new photos module.   Also, if there was a way to enable the ability to view the photos from the photos module in Desktop Connector, that would be very helpful to folks as well.   Thank you! Show More

Having to manually update the Autodesk Desktop Connector on dozens of computers almost every week is not only time-consuming but also disrupts our workflow. Additionally, requiring administrator-level permissions for installation is another hurdle we face. Continuous updates are essential for security and performance improvements, but they shouldn't come at the expense of productivity. It would be beneficial to explore alternative update methods or streamline the update process to ensure that everyone is using the latest version without the need for manual intervention. Show More

Lot of users download the Revit source file from ACC to their local computer drives and most of the times the user opens the file from Revit without ticking the "Detach from central" option and sometimes it leads to errors in the design file if the downloaded file is being used for some different purpose.   So, the idea is to have an option to the user while downloading the source Revit file directly from ACC. ACC should give the user an option while clicking on Download source file (Revit files) that whether the user wants to detach from central and download the file or the user wants to download the file without detaching. Show More

Can you make ACC Desktop Connector for Docs working on a MacBook - Windows ARM? Now the installation still failing 😞  Show More

In the Desktop Connector when Selecting Projects, you have a dialog box to select up to 40 projects. - Please add a Search or Filter function to search through projects more easily (red in screenshot). The more companies are going to use ACC and Desktop Connector, the more projects you will have to choose from, some people may have up to 100-1000 projects under their account. - In the tab 'My Selections' (orange in screenshot), have the option to select/deselect multiple projects at the same time, currently you have to select one at a time. Show More

Many of our users are expressing frustration with not being able to generate and share links through Windows File Explorer due to the "C:\Users\username" pathing.    Being able to generate a link similar to how OneDrive functions would help.   Could Autodesk explore and implement a solution to this?   Thanks! Show More

When using the Desktop Connector to upload files from Windows Explorer to ACC, If the Internet connection is temporarily lost due to some problem, the following error occurs. ”Failed to update file. The requested service is currently unavailable. ...” ”Upload failed. Please update and try again. ...”   If the same file is uploaded to ACC again without resolving the above error, the file will not be uploaded to ACC, but it will be updated locally. The file will be updated locally, but not uploaded to ACC. To resolve the above error, you need to “retry” the file on the Desktop Connector side.   If the file is updated by someone else before the above error is resolved or before the file is retried, the file will conflict even after the retry and the following error will occur ”Failed to update file. A conflict occurred with this file.” Also, if the same file is reinserted during the file upload, a conflict will occur and the same error will occur.   While the Desktop Connector is receiving the above “Failed” error, it is not possible to update the file with the same name.   Since we are dealing with a huge number of files, it is difficult to check and “retry” each error one by one.   We would like a function to automatically perform the “retry” operation when the Internet environment recovers. Or, we would like to have a function that does not lock the file, but uploads the last uploaded file as the correct one and ignores the above “failure” related errors.   Thank you in advance. Show More

In Revit, we are provided with the model checker, which is a great way to QA check the project models for compliance with various standards & good practices. While we can make power BI dashboards from the checker data, we can't store the data itself in the CDE. Can ACC be enabled to accept html files for upload, even if they can't be viewed directly. Although if desktop connector is installed, surely open in new window can be made to work. Show More

Ability to just cahe select folders/files within a project. Show More

Need this pop up window to be a floating window that stays on screen instead of disappearing when I select something else. Show More

Kinda like the AutoCAD profile reset tool, it'd be nice to have a tool to reset the user profile related to Desktop Connector. Show More

Add the ability to connect a project to windows explorer directly from the website rather than through Desktop Connector. Microsoft Sharepoint has this option. Or in addition, add a button to the welcome to the project email to immediately add the project to windows explorer. Show More

Autodesk needs to fix Desktop Connector in Virtual Environments. This has worked for years until just recently with the newer versions of Desktop Connector. Now every day each user must repair Desktop Connector. This is inefficient and time consuming. When will this be fixed? Autodesk Desktop Connector crashes in Virtual Environment     Show More

As of today, 3D models have no endorsement.   Drawings are endorsed by Professional Engineers on 2D. When they are being printed and distributed, we ensure that the drawings are the approved and accountable. However, 3D models are distributed with various version and downloaded multiple times.   Most of the time, customers will be using ACC to view the federated models via ACC. However, when they are distributing among task team or construction team, the models are being downloaded with changes and weekly updates.    However, authorities find it difficult to understand which version is the reviewed and accountable. Therefore, I would like to propose that the Blockchain technology is a tool to use for endorsing 3D models. I propose the metadata from approval workflow from ACC tag the 3D models in the authoring software too. Show More