FlexSim Knowledge Base
Announcements, articles, and guides to help you take your simulations to the next level.
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tl;dr   must be stable and persistent, always able to maintain a constant connection with the client software don't use a user's personal computer as a license server use a currently supported Microsoft OS bare-metal hardware, virtual hardware, cloud hosted - all are fine if the hardware meets the OS specifications, it meets the license server specifications configure your network and firewalls to allow the client-server communication   Use an always-on, accessible server (not a user's PC)   Your license server should be on a stable, persistent system that is always on and always accessible via a stable IP address or fully qualified domain name. A user’s personal system is not a good license server, unless they are only serving licenses to themselves, in which case please consider contacting your local FlexSim distributor to exchange for a standalone license.   Operating System   Hosting FlexSim licenses requires a currently supported version of Windows (desktop or server versions are supported). FlexSim and FlexNet do not support Windows operating systems that have reached their end-of-life. See Microsoft guidance on product lifecycle.   You should perform all Microsoft Updates so that your operating system is fully patched prior to installing the license server software.   In the future we hope to allow FlexSim licenses to be hosted on Linux or Mac license servers, in addition to Windows. Work toward multiplatform is ongoing. We do not currently have an estimated timeline.   Server Hardware   If your license server hardware meets the specifications required for the chosen Microsoft OS, it will be adequate to run the license server software. Hosting licenses is generally NOT a demanding workload.   Please do not confuse these minimal license server hardware requirements with the different and more demanding system requirements for running FlexSim Simulation Software.   Cloud Hosting   Your license server could be hosted by a cloud provider or on premises, on a virtual machine, or a bare-metal OS.   Keep in mind that your license server should be a stable, persistent server that client PCs can remain connected to. If your server setup works by creating and destroying new instances of a virtual machine each time you reboot, it is NOT suitable for use as a license server. You will lose your Trusted-Storage-based FlexSim licenses when the virtual machine is terminated.   Networking, firewalls, connectivity   For the client software to remain licensed, it must maintain a constant network connection to your license server. The exact details of such a configuration are up to you.   If you want to limit client-server connections to the local network, allow access to the license server worldwide over a VPN, or make your licenses available over the public Internet, these are all decisions you must make and configure your network and firewalls accordingly such that your FlexSim client PCs can maintain a constant connection to the license server.   Further networking guidance, including information regarding firewalls and port numbers, is found in the individual instructions for lmtools or lmadmin.  
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Recommended System Requirements   This article complements FlexSim's System Requirements. We'll go over each of the major components, discuss their importance to a FlexSim model, and make recommendations to help you decide on the right hardware for your situation.   CPU   Single Model Run   A single run of a FlexSim model (ie not an experiment or optimization run) is single threaded, which means it runs on only 1 CPU core. Buying a processor with more cores won't speed up a single simulation run. To complete single model runs more quickly, use instead a processor with a faster single core clock speed (gigahertz, or cycles per second) or better efficiency (instructions per cycle).   In short, for the fastest individual model runs, you want the fastest processor possible, regardless of the number of cores.   Experimenter or Optimizer - Multiple Simultaneous Replications   When you're doing multiple simultaneous model runs using the Experimenter or Optimizer, FlexSim takes advantage of multiple CPU cores to run simulation replications in parallel.   By default, FlexSim spawns as many replications as you have cores; for example, a Quad core processor enables four single-threaded simulation runs to process simultaneously, one on each core, getting you results four times faster than by using a single core processor at the same speed/efficiency.   If necessary, you can manually limit the number of concurrent replications by setting the Max Cores value from FlexSim's Main Menu under Statistics > Experimenter > Advanced tab > Max Cores input field. Each replication consumes some amount of system RAM, so if you run out of RAM before you run out of cores, it may be necessary to limit the number of cores used to run replications.   Conclusion   If you’re primarily doing single simulation runs, choose a faster processor speed regardless of the number of cores. If you’re primarily doing experiments, choose a processor with a high number of processing cores (and make sure your system has enough RAM to support them - see the Memory heading, below). If you’ll be doing both, choose a processor that strikes a good balance between core speed and core count.   Memory   Considerations   Random Access Memory, or RAM, is a PC's fast "working" memory, where it stores the data and programs it is currently running (don't confuse this with your much slower hard drive, where data is stored "at rest"). Most consumer Windows computers top out at 32 or 64 GB of RAM, though Windows is capable of supporting much more when coupled with high-end hardware (see limits per OS here).   Your computer is always doing many other things besides just running FlexSim. Your operating system itself has memory needs for all the processes it is constantly running. You probably have an antivirus solution, maybe a backup software, and often other utilities running invisibly in the background. Then there are all the applications you currently have open - your email, a web browser, music streaming, etc. All of these are consuming RAM.   As you plan your FlexSim hardware, be aware that you should have enough RAM to run all these other applications, plus your FlexSim model, plus have a good amount of extra RAM as a buffer.   FlexSim's Requirements   Many FlexSim models will use less than 4 GB of RAM in a single model run, but it all depends on your simulation and data. Some large and complex models can and do go above 4 GB of RAM utilization (sometimes well above). If FlexSim's RAM utilization starts approaching a high percentage of your total available system RAM, your computer will turn sluggish or totally unresponsive as it runs out of memory and begins paging out to disk for its memory needs (which is orders of magnitude slower than RAM).   A FlexSim system should have 16 GB of RAM as a minimum. For the best experience we recommend 32 GB of RAM or more. Many modern consumer PCs meet this recommendation. See FlexSim's latest minimum and recommended system requirements here.   Experiments and Optimizations   Experiments and optimizations run several replications of your model simultaneously, so make sure you have enough total memory in your system so that each replication can hit its peak memory needs, while still leaving enough memory for the system and other running applications (OS, antivirus, other background processes, etc.).   In addition, the experimenter saves statistics data for each replication by default. Each completed replication will send its statistics collectors' data to the main FlexSim thread, where it will ultimately be stored in the results database file on the hard drive. However, several stages of the transfer process require two copies of the data. In addition, all child processes can transfer data simultaneously. So, if you have a model that generates 100MB of statistics data, and you run an experiment with 8 CPUs, and all 8 CPUs finish a replication at roughly the same time, you'll need at least 1600MB (100 MB x 2 x 8) to transfer the data successfully, on top of all the other RAM utilization.   Example Scenario   I've developed a simulation model and now I'd like to run multiple replications using the Experimenter. Watching my simulation run normally, while monitoring FlexSim's memory usage with Windows Task Manager, I see that over the entire course of its run my simulation peaks at about 2.1 GB of RAM at its highest utilization. My computer system has 16 GB of RAM. When FlexSim is not running at all, the system uses about 20% of its resources for the operating system and other background processes. This leaves about 12.8 GB of RAM free. How many concurrent replications of FlexSim can my PC support? 12.8 GB / 2.1 GB per replication = 6.1 concurrent replications So, I might get by with allowing 6 concurrent replications of FlexSim, but I feel like 5 is a safer bet to give the system a bit of headroom, and because running the experimenter and collecting results data also requires some additional memory overhead. Since my computer has a quad-core processor and uses simultaneous multithreading (SMT) (which allows each core to run two FlexSim replications at once), FlexSim's default would be to run 8 concurrent replications. My calculations showed that 8 concurrent replications would be too many, and will probably bog down my PC, slowing or halting the entire process. I will limit the number of concurrent replications the experimenter will use by setting the Max Cores value to 5. This option is set from FlexSim's Main Menu under Statistics > Experimenter > Advanced tab > Max Cores input field.   Your settings will differ from this example. Check your computer's amount of RAM, the peak memory needs of your simulation models, and your baseline RAM utilization when you're not running any simulations. Factor in a reasonable % as a buffer. Use these values to determine how many concurrent FlexSim replications your computer may support.   When allowing FlexSim to use its default of running the max number of replications your CPU supports, please keep in mind that many multi-core CPUs actually run multiple threads simultaneously per core (simultaneous multithreading - SMT). To fully take advantage of all the simultaneous replications that your PC could run at once, be sure to get enough RAM for all the replications your CPU is capable of. For example, a 4-core CPU with support for SMT could run 8 simulation replications at once. Make sure you have the memory to do so! If not, be sure to use the Max Cores option to limit the number of concurrent replications.   Conclusion   A system meeting FlexSim's minimum RAM requirement will have enough memory for a single model run of most simulation models. If your simulations are large or complex, or if you intend on running experiments or using the optimizer, you should meet the higher recommended spec of 32 GB of RAM or more.   Disk   Space Requirements   The FlexSim installer may be up to 1.2GB in size, depending on the FlexSim version.   After installation, FlexSim's program files use up to 1.2GB of disk space. Your model files, CAD layouts, images, custom 3D shapes, import data, exported reports, and other simulation related assets that you provide will take disk space in addition to the software's installed footprint.   Disk Speed   Most FlexSim models will run from memory, so hard drive speed isn't really an issue. However, if you're reading/writing with files/databases while the model is running, disk speed could make a huge difference; a Solid-State Drive (SSD) is a must in that case. Alternatively, try to do data reading and writing before and after the simulation run, if possible.   FlexSim recommends SSDs in general because they make every interaction with your computer feel faster and more responsive. You won't regret an upgrade from a regular, spinning hard drive to an SSD.   Conclusion   Consider upgrading your hard drive to an SSD if you will be reading or writing to files or databases during a model run, or to generally improve system responsiveness. Graphics   Recommended Graphics   The better/newer/bigger/faster the graphics processor, the better the performance. Integrated graphics, where a smaller GPU is packaged into the CPU, have gotten much better in recent years, but a discrete GPU remains the most powerful graphics solution.   FlexSim works best on Nvidia GeForce RTX GPUs, but Nvidia Quadro and AMD Radeon are also good solutions. Most recent integrated graphics solutions meet FlexSim's minimum graphics requirements, but in general will not perform as well as discrete graphics.   Graphics Driver Updates   It is also important to note that you should keep your graphics drivers updated to the latest version. If your graphics hardware meets FlexSim's minimum requirements but you are experiencing graphical issues in FlexSim, a graphics driver update may solve the problem. Please check out this article for some common symptoms and solutions to graphics issues within FlexSim.   Virtual Reality   FlexSim supports Oculus Rift/Meta Quest 2, HTC Vive, and Windows mixed reality virtual reality platforms (see demo models). Be sure to meet FlexSim's higher recommended specifications if you plan to use VR.   Conclusion   While recent integrated graphics solutions meet FlexSim's minimum requirements, a discrete graphics solution is a better choice. For maximum performance, FlexSim recommends a recent NVIDIA GeForce RTX GPU.  
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FlexSim 25.2.0 includes upgraded third-party licensing libraries which require an updated set of license server files based on Flexnet Publisher version 11.19.8.0 or higher. For background, see Version Compatibility Between Components. In terms of that article, the client library linked to the FlexEnabled application (FlexSim) was upgraded, so all the licensing components further up the list also require an upgrade. Thus, FlexSim has a new set of license server files available. Download the new license server files here:   https://flexs.im/lmtools-download   Suggested instructions:   1. Download the new license server files (.zip archive) and extract to a location right next to your previous license server tools, like in this screenshot:     2. Install the latest anchor service: Browse the newly extracted files to find flexsimserveractutil.exe. Right click and choose Run as Administrator. From the main menu of flexsimserveractutil.exe, go to Tools > Licensing Service > Install Anchor Service. This will install the updated version of the licensing anchor service, compatible with FlexSim 25.2 and higher. For more information, see License Server - FlexNet Licensing Service 64.   3. Start the new lmtools.exe from the new folder. Your FlexSim_License service should be listed there.   4. Update the paths for lmgrd.exe, flexsim.lic, and log.log to point to the new files in the newly extracted folder.     5. After editing the three paths, save the service (button in upper right).   6. Check the service using Windows Services. Make sure that the "log on" tab is still set to use a "local system account".   7. Make sure the new lmgrd.exe and new flexsim.exe are allowed through the firewall. See lmtools - Add Windows Firewall exceptions.   8. Restart the service, either from the Start/Stop/Reread tab of lmtools or from Windows Services.   9. After you confirm everything is working properly, you can safely delete your old folder containing the previous version of FlexSim's license server files.   If you run into any troubles, try stopping your existing FlexSim_License service first, then repeat the above steps.  
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Not sure about the differences between network and standalone licenses? No worries! Read on for an in-depth explanation of each license model:   Standalone Licensing (Client-Activatable) Network Licensing (Server-Concurrent)   You can also download our printable reference, which includes some example scenarios: Standalone vs Network Licensing.pdf.   Standalone Licensing (Client-Activatable)     Once a standalone license is activated to a PC it remains there permanently until it is returned. The PC could be rebooted, taken offline, or even have FlexSim uninstalled - the license remains on the PC.   The steps to activate and return a license are user-accessible from within FlexSim software. Once FlexSim is installed, there are no special PC permissions required to activate or return licenses.   See our licensing procedures article for instructions for managing your standalone licenses (activate, return, repair, upgrade).   User-managed license movement   The ability for the user to activate and return their license at will is a big advantage. It allows teams the freedom to share a license, while still giving individuals the freedom to take a license off-site or off-Internet. As long as a team sharing a license communicates effectively, the license can be passed around to whoever needs it at the moment, by returning the license from one PC and activating to another.   History Log   FlexSim's main license server logs a license's activation/return history, including who last activated (in case you need to contact someone about returning it!). The license history log can be viewed by any FlexSim account that can view the license. This includes the license owner and any account the owner has shared with.   Your activation IDs (the license codes copied into FlexSim to activate your license) can be shared and visible - including the activation history - with every member of your group. See the Sharing tab on your FlexSim account's Licenses page.   Trusted Storage   Your standalone FlexSim licenses are activated to a special holding area on your computer called Trusted Storage, which exists outside and independently of FlexSim software. FlexSim's activation process will authenticate your computer with our main license server and store your license credentials in Trusted Storage, completely outside of any FlexSim installation.   You could uninstall FlexSim, but your license will still reside in your computer's Trusted Storage. You would need to reinstall FlexSim in order to access the return functionality to move your license off of your computer.   So, you can go ahead and use ANY version of FlexSim to activate ANY version of your license so that it will be stored in your computer's Trusted Storage. Whether the activated license will enable features in your version of the software is a separate question - and as a quick reminder, FlexSim's licenses are backward-compatible, meaning that if you have a 21.2 license, you can use that with any version of the software up to version 21.2.x, including all older versions back to 5.0.   The crux is, your standalone license can be accessed by any version of FlexSim installed on your computer, regardless of what version was used when activating the license, because all versions just put your license into Trusted Storage, and all versions check license rights by reading out of Trusted Storage.   Standalone pros   User-level control of the license gives flexibility in who has the license at any given moment. FlexSim maintains the license server, so you don't have to (avoids complexity of installing, configuring, maintaining, and upgrading your own separate license server). Online tools to see the license history and who currently has the license (via your FlexSim Account). In-software auto-upgrades makes upgrading your license easy.   Standalone cons   People sharing the license need to coordinate who will use it when and remember to return the license when unused. Lost, stolen, or broken licenses require interaction with your local FlexSim rep to fix.     Network Licensing (Server-Concurrent) Let's begin with an overview of the setup (simplified from our license server installation instructions) :   Provision a computer/VM to act as the license server. It should remain powered on and attached to the network at all times. Activate your FlexSim licenses to your local license server. Install and configure the license manager software. Configure firewalls and permissions on the server and/or network to allow communication with FlexSim client PCs.   Next, the client PCs:   Install FlexSim on the client PC. Configure licensing settings in the client software to point to the license server. Configure firewalls and permissions on the client PC and/or network to allow communication with the license server. The network connection between client and server must be maintained throughout use of FlexSim software. If the network connection breaks, FlexSim software reverts to the feature-limited Express mode.   This sort of setup is great for computer labs at universities, for instance, where there are many client PCs, and license server hardware or virtual machine is easy to obtain or already exists. Also, where the client PCs are stationary and always on the network, and where network topology makes it easy for the clients to stay connected to the server.   Opening FlexSim software requests a seat from the organization's license server. Closing the software returns the seat.   Network pros   Allows for management of many licenses (seats) from a single location. Some server settings are customizable (Options files can be quite powerful - see chapter 13). Licenses can never become lost or stranded on client PCs. If a client PC loses its connection to the server, the server will reclaim the seat after a timeout period (default timeout is 15 minutes).   Network cons   Complexity of installing, configuring, maintaining, and upgrading a separate license server. Client PCs must maintain a constant connection to the server. No online record of activations/returns (but you can examine your own raw server logs).  
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FlexSim 2026 Beta is now available.   FlexSim 26.0.0 Release Notes   To get the beta, log in to your account at https://account.flexsim.com, then go to the Downloads section, and click on More Versions. It will be at the top of the list.   The More Versions button does not appear when logged in as a guest account. The beta is available only to licensed accounts and accounts that have a license shared with them. Learn more about downloading the best version of FlexSim for your license here. If you have bug reports or other feedback on the software, please create a new post in FlexSim Forums.
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You might be wondering what data is collected when you use FlexSim simulation software. How is it sent to FlexSim? How is it stored? What is it used for? Can you opt out?   Below you'll read all about it, but for those who can't be bothered:   tl;dr: Our customers have complete control when deciding what data is sent to FlexSim. Any data gathering is easily circumvented, disabled, or avoided.   If that interests you, read below for the details.   Introduction There are four ways your data may be sent to FlexSim, and there are workarounds you can implement for each to avoid sharing any data. Each link jumps to its section below: FlexSim Accounts (contact information) Licensing your software or your local license server (license and computer information) Online communications from the software (license and computer information) Support or model building services (customer-sent data) You can also jump to the Conclusion.   FlexSim Accounts We receive user personal contact information when someone signs up for a FlexSim account, or when an account is created for a person in order to give them a license. FlexSim Account information includes required fields (name, email, organization, country) and optional fields (including title, address info, phone). These data are submitted to FlexSim through web forms. Our website is only accessible via HTTPS, with TLS 1.2 or higher enforced. FlexSim's databases are hosted in United States data centers, and this data is encrypted at rest with AES-256. Data is encrypted in transit with TLS 1.2. FlexSim US's CRM is HubSpot, and US contacts are saved there. HubSpot ensures that your data is encrypted at rest. HubSpot's sites and services are accessed via HTTPS and we've configured our account's security settings to require TLS 1.2 or higher. Contacts from outside the United States are forwarded to their regional FlexSim distributor, who operate independently and may use a different CRM. Our websites track usage information to help us improve our marketing and fix site issues. Basic web browsing logging data is collected, such as IP/location information, browser type, session duration, etc. Additionally, if you are logged in to your FlexSim account, we keep download, license, and profile logs. Check out Autodesk's privacy policy. Workaround A FlexSim Account requires a person's contact information for convenience only. If a customer wishes, an account can be set up with a generic name, like "CompanyXYZ FlexSim Rep," and a generic email, like "flexsim@company-xyz.com". Having a real name and email of an actual person is convenient, but also optional. As long as we have a way to communicate with a customer, that works!   Licensing License codes When a client PC communicates with our main license server to activate or return a standalone FlexSim license, it does so over secure HTTPS.   When licensing a local license server using the licensing utility flexsimserveractutil.exe license codes are transmitted in plaintext over HTTP. This means that license codes are transmitted in the clear. The risk to a licensed user is that if your online communications are being monitored your license keys could be compromised, allowing someone else to obtain your FlexSim license keys and potentially use them to activate your FlexSim licenses and consume your seats, leaving you without the ability to activate those seats normally.   If there is ever an issue where a license should be available but for some reason is not successfully activating, customers can contact their local FlexSim distributor for licensing support. These situations can be handled quickly.   License codes are stored in plaintext in FlexSim's main Flexnet Operations server database.   Additional license history information When a license is activated over the Internet, whether by a client PC (standalone license) or when configuring a license server (server license), FlexSim also receives the Windows username of the person logged in doing the action, and the Windows computer name where the license is being activated. When activating a standalone license this information is first AES-256 encrypted before transmission over HTTP. For a license server the username/computer name are transmitted in plaintext over HTTP. Once received by FlexSim, the Windows computer name and username are stored in our database which is LUKS encrypted at rest and are displayed to the customer in their account's license history. The license history allows customers to track license usage and location - a useful feature requested by our customers to help manage standalone licenses shared among multiple people.   When activating a standalone license over the internet, the software also sends basic operating system and FlexSim software version information, which, like the Windows username/computername, is AES-256 encrypted before being transmitted over HTTP. This additional information is AES-256 encrypted at rest.   Workaround We have an alternate method of licensing that applies to both standalone PCs and license servers where a user generates XML requests and manually submits them to FlexSim's website over HTTPS using TLS 1.2 or higher. Licensing by XML avoids the following potential issues: License codes sent in plaintext over HTTP FlexSim receiving Windows username and computer name information, and in the case of standalone licensing, additional operating system and FlexSim software version information. Manual licensing is somewhat less convenient and more time consuming than online licensing - instead of just a button push there are several steps to follow in sequence, including generating requests, uploading requests, downloading responses, processing responses. It is up to you to decide whether easy-online or manual-XML licensing is most appropriate for your organization.   License operations, both automated/online or manual/XML are documented in our article Licensing Procedures.   Online communications Start page FlexSim software has a web-based start page that by default sends basic computer information to FlexSim to request introductory content to display when starting the software. This information includes FlexSim version, and general Operating System properties including Windows version, language, and country. These are used to display appropriate content to the user. For instance, we have localized versions of the start page depending on the country and language settings sent by the client PC. If a computer is licensed, the license information along with Windows username and computer name are also sent, again for a history of license use, and also in the case that FlexSim needs to display specific information only to licensed users, such as expected maintenance windows for FlexSim's main license server, etc.   The start page is enabled by default. The above-described information is AES-256 encrypted and then transmitted to FlexSim over HTTPS using TLS 1.2 or higher. The data remains AES-256 encrypted at rest.   Telemetry A user can also enable additional telemetry as an opt-in feature. This sends additional operating system and hardware information such as CPU, RAM, screen resolution, GPU type and driver version, all of which helps us build an aggregated view of the computer capabilities of our user base. This is useful for development decisions, to make sure we target the simulation software to hardware that is generally available to a majority of our user base. This telemetry info is AES-256 encrypted, transmitted to FlexSim over HTTPS TLS 1.2 or higher, and stored in AES-256 at rest.   Workaround: The start page can be disabled with an in-software setting. Additional telemetry is an opt-in feature. You can read more about online communication in our Sofware License Agreement, item 15. Online Communication. The in-software settings are configured from FlexSim simulation software's main menu > File > Global Preferences > Dynamic Content tab.   Support In the course of using FlexSim simulation software, your simulation engineers may send models or other data to Autodesk's FlexSim support team for help via email, or by posting to this online community. Your employees should only do so according to whatever applicable policies you have in place.   In this online community, questions are asked publicly, allowing our worldwide community and partners to help solve problems and provide answers, insights, and experience. Any information or attachments posted to this community are public.   Workaround Don't post or email confidential data. If you need support but your simulation model contains proprietary/confidential/secret information, you could: Pose a general question without including any attachments. Post a sample model you create that demonstrates the question or issue at hand without using any confidential information. If you have a current maintenance contract, you can also contact your local FlexSim distributor for live phone or web meeting support. You could share your screen so that our support staff could help troubleshoot your issues directly on your PC. In this way you could get the help you need without ever transferring any files or data off your computer.   Conclusion Any data that FlexSim might receive is described above, and any data gathering can be circumvented, disabled, or avoided using the provided workarounds. Our customers maintain complete control when deciding what data is sent to FlexSim. In addition, we're happy to delete any information we may already have on your company or your users. We are responsive to our customer's requests and wish to assure you of our commitment to your privacy and security. Simply contact your local FlexSim distributor with any requests about what data we have about you or to request any deletions.   Thank you for your patience in reviewing this long article! Contact your local FlexSim distributor if you have any questions or concerns.
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Assumed configurations   All steps below assume that you followed the installation instructions as described in our license server installation instructions, and that all FlexSim's license server files were extracted to the location C:\FlexSim_LMTOOLS. Throughout these instructions we will reference files inside that folder.   Reread the license   Within your FlexSim_LMTOOLS folder, right-click lmtools.exe and choose Run as administrator. You may need to accept a permissions prompt. Go to the Start/Stop/Reread tab. Choose the FlexNet License service for your FlexSim licenses. The name of the service could be FlexSim_License, but the service could have been given a different name. Press the ReRead License File button. Close lmtools.
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This table is meant as a reference and guideline. While we strive to maintain this list regularly, it may be out of date at any given time. If an advertised feature of FlexSim is not listed here, it is generally not subject to limitations by license type.   The Express license type is FlexSim's default, unlicensed state. Downloading and installing FlexSim to a new computer, it will be in Express mode. The other license types require you to obtain a license and apply it to the software. Please refer to FlexSim's End User License Agreement (EULA) for details on allowed uses, restrictions, and other considerations. If you wish to test a particular license type, please contact your local distributor to request a test license.   Please Note: Runtime seats are no longer available for new purchase or renewal but are referenced in this table to support those Runtime licenses still outstanding.   Please Note: Autodesk sells a node-locked subscription license. This is the same as Enterprise in the table below, with some restrictions on moving the license. Please see our article Node-locked license vs Transferable license.       Express Runtime Student Educational Enterprise Use Cases (see EULA) Testing, evaluation, and model viewer only. Run only (no model building). Educational use only. Educational use only. See EULA. Open, Run, Save open and run any size model ✔ ✔ ✔ ✔ ✔ open and save models in XML format     ✔ ✔ ✔ unlocked random streams   ✔ ✔ ✔ ✔ compile models built with C++ (optional, requires Visual Studio)   ✔ ✔ ✔ ✔ save model size limitations model size must be under limitations none model size must be under limitations none none experimenter   ✔ ✔ ✔ ✔ OptQuest optimizer   with OptQuest add-on license up to 10 optimization variables with OptQuest add-on license with OptQuest add-on license webserver (requires separate download) ✔ ✔ ✔ ✔ ✔ Model Building model building features available ✔ no ability to add objects or activities, but any objects and activities used by existing models are editable ✔ ✔ ✔ create objects and activities ✔   ✔ ✔ ✔ object creation limit 30   100 none none process flow activity creation limit 35   250 none none execute FlexScript in script console     ✔ ✔ ✔ tree view     ✔ ✔ ✔ Tool Box Add Tools ✔ no ability to add tools, but all tools used by existing models are editable ✔ ✔ ✔ FlowItem Bin ✔   ✔ ✔ ✔ Global Tables ✔   ✔ ✔ ✔ Time Tables ✔   ✔ ✔ ✔ MTBF/MTTR ✔   ✔ ✔ ✔ Down Behavior ✔   ✔ ✔ ✔ Dashboards ✔   ✔ ✔ ✔ Groups ✔   ✔ ✔ ✔ Process Flow (all options) ✔   ✔ ✔ ✔ Global List (all options) ✔   ✔ ✔ ✔ Statistics - Statistics Collector ✔   ✔ ✔ ✔ Statistics - Milestone Collector ✔   ✔ ✔ ✔ Statistics - Calculated Table ✔   ✔ ✔ ✔ Statistics - Experimenter     ✔ ✔ ✔ Statistics - Tracked Variable     ✔ ✔ ✔ FlowItem (all options) ✔   ✔ ✔ ✔ Modeling Logic (all options)     ✔ ✔ ✔ Visual - Model Floor ✔   ✔ ✔ ✔ Visual - Model Background ✔   ✔ ✔ ✔ Visual - Video Recorder     ✔ ✔ ✔ Visual - Fly Path     ✔ ✔ ✔ Connectivity - Database Connector ✔   ✔ ✔ ✔ Connectivity - Excel Import/Export ✔   ✔ ✔ ✔ Connectivity - Visio Import     ✔ ✔ ✔ Connectivity - Emulation (Modbus and OPC DA connections only. Other connection types require an Emulation license.) ✔   ✔ ✔ ✔
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Node-locked   Node-locked can only be activated once. Be sure that you install the license where you would like it to be installed for the next year. FlexSim can assist with one migration for extenuating circumstances, such as a crashed computer, but there will be fees for any additional migrations. Please contact your distributor to receive assistance with moving your license. The node-locked license feature of terminal server usage (remote desktop) is disabled and cannot be enabled.   Transferable   There is no limit to the number of times a license seat can be activated and returned. If the transferable license is not a network license, then by default the license feature of terminal server usage (remote desktop) is disabled.    Please reference other articles or our documentation for further information about licensing.
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You should have already completed all preceding steps found in the article Hosting your FlexSim licenses with lmtools, including all those under the headings "Preparation and Prerequisites" and "Activate licenses to your license server". Your license server will communicate with client PCs using two executables, the lmgrd.exe licensing service and the flexsim.exe vendor daemon.   This article shows how to add exceptions for these applications through Windows Firewall. If you have additional firewalls or network appliances that need to be configured, please check the section Port Considerations at the end of this article.   Allow an app through Windows Firewall Port Considerations   Allow an app through Windows Firewall   Windows Firewall allows you to specify certain applications that will be allowed through different network types. If you're not sure about firewalls and networking, be sure to contact someone in your organization that administers these things.   You will need administrator privileges on your license server to add firewall exceptions.   Open the Allowed apps interface   Click the Start button or press the Windows key, then type Firewall into the search box. Choose the option to Allow an app through Windows Firewall.     If you don't see that option, you can choose the option Windows Defender Firewall at the top of the search results. This will open the Windows Defender Firewall topic the Control Panel. There you can choose Allow an app or feature through Windows Defender Firewall in the side panel:     Add a firewall exception for lmgrd.exe   In the Allowed apps window, click the Change Settings button, then the Allow another app… button.     In the Add an app window that opens, click the Browse… button. Navigate to extracted license server downloads. Double click lmgrd.exe to choose the file.     Click the Network types… button.   Check the boxes for the various network types that the firewall should allow. We recommend allowing your FlexNet licensing to communicate across all network types, but contact your server or network administrators if you're not sure.     Click Okay to close the Choose Network Types window.   Back on the Add an app window, click the Add button.   Add a firewall exception for flexsim.exe   Repeat the steps above for flexsim.exe:   Click the Allow another app… button. Browse… to your extracted license server downloads. Select flexsim.exe. Click Network types… and choose the appropriate networks to allow access to lmgrd.exe. These should be set to the same settings chosen for lmgrd.exe, and you can usually allow all network types - domain, private, and public. Click the Add button. Click OK to close the Control Panel window.   Port considerations   You may need to allow communication through other firewalls or network appliances, depending on your network topology and specific licensing plans for how and from where client PCs will connect to the license server. Usually for such firewalls or devices you will configure inbound and outbound port exceptions to allow your license server communications to pass through.   A FlexSim license server has its ports defined in a flexsim.lic license file, specified when you configured your FlexSim_Licensing service.   Our default ports are as follows:   lmgrd.exe - licensing service - port 26914 - TCP flexsim.exe - vendor daemon - port 56914 - TCP   There is a chance you specified custom your port numbers. If you're not sure you can check your flexsim.lic license file. Read more about FlexSim's license file and default vs custom port numbers in our article FlexSim's license file.
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These instructions are to be performed on a license server hosting FlexSim licenses. You will need the license server files. If you do not already have a copy of those linked files on your license server, download them to your license server then extract the entire archive to a convenient location.   Run flexsimserveractutil.exe as an adminstrator by right-clicking the .exe and selecting Run as Administrator. Go to the main menu, Tools > View License Rights. Scroll through the displayed license information. Find any activated licenses that indicate they are broken. Find each broken license's Fulfillment ID (starts with FID_). Copy the Fulfillment ID to the clipboard (highlight including the FID_ prefix, through to the end of the line. Ctrl-C to copy). Go to the main menu. Select Connect > Repair. Paste the Fulfillment ID into the field (Ctrl-V). Delete any spaces that may have been included before or after the pasted Fulfillment ID. Press the Repair button. The utility will attempt to contact FlexSim's license server in order to repair the license.   If you have any questions or problems, please search our Answers Community for possible solutions. There is a good chance someone else has already asked your question. Still not finding what you're looking for? Submit a new question and we'll check it out. If you're including any confidential information, such as license codes, be sure to mark your question as private! You can also contact your local FlexSim distributor for live phone, web, or email help.
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The following articles describe various error messages and numbers you may see as you work with your FlexSim licenses, along with possible solutions and workarounds.   flxActCommonHandleOpen (50003, 71000, 10103) flxActAppReturnSend (50018, 41145, 32) Manual activation error (50019, 41200, 19) Manual XML licensing error (50019, 42107, 10246) Licensing activation error (50041, 41143, 34)   Operations error: 7032 Invalid fulfillment ID Operations error: 7109 Invalid activation ID Operations error: 7131 Server activation is not allowed Operations error: 7174 Only deployed entitlement line item can be fulfilled Operations error: 7189 Client activation is not allowed Operations error: 7284 Cannot perform support actions on inactive fulfillment record Operations error: 7288 fulfill count exceeded the available seat count Operations error: 7466 The return of the fulfillment is denied Operations error: 7581 Online return/repair request is not originated from the original client machine   Trusted storage binding change detected
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Have you ever encountered this error?   ERROR: flxActCommonHandleOpen - (50003,71000,10103) "This is an internal error."   This error has been observed when attempting to activate a FlexSim license on a license server using flexsimserveractutil.exe when the underlying Flexnet licensing service is outdated.   To fix this error, update your FlexNet Licensing Service 64 to the latest version by doing the following:   Download the latest license server tools (direct link). Extract the files to a convenient location. Navigate into the flexsimserveractutil folder. Right click flexsimserveractutil.exe and choose Run as Administrator. Go to Tools > Licensing Service > Install Anchor Service.   For more information, see License Server - FlexNet Licensing Service 64.
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Have you ever encountered this error?   --- Status... Status: 4 Creating request Status: 5 Request created Status: 6 Context created Status: 7 Connected to remote server Status: 0 Error ERROR: flxActAppReturnSend - (50018,41145,32) "Failure to send request or receive a response for an unspecified reason. Recovery: check parameters used for the request." ---   We're looking for more information on this error. If you're encountering this error, please comment below.   This error appears to be a communication error where the client PC may have an Internet connection, but is not successful in contacting the license server. This may be due to a firewall misconfiguration or a proxy server.   You may want to make sure your client PC can connect to FlexSim's servers (addresses and ports listed in this article).   You may also need to configure FlexSim to communicate through your proxy server:  
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Introduction to lmtools   This article is a sort of table of contents to the various articles that will take you from start to finish in installing, licensing, configuring, and running your FlexSim license server using the lmtools license manager.   background info   Server-based vs Standalone licensing - Learn the differences between these two license models, and when you might choose one over the other. License managers - lmadmin vs lmtools - FlexSim supports these two FlexNet license managers. Learn the differences, and why FlexSim recommends lmtools.   Let's get started   When installing a new license server, start here at the top and work your way down the list of articles linked below. By the end you should be in good shape to properly host and serve your FlexSim licenses.   Each link should open in its own browser tab, so once you complete a sub-task just close that tab. Then back here in this main tab click the link to the next step.   The list of links below might seem intimidating, but conceptually it's just 4 main things we're about to work through:   Preparation and Prerequisites Activate licenses to your license server Configure the licensing service Configure client PCs   If you run into any problems, you can also find additional helpful resources linked at the end of this article:   Troubleshooting Related links     1) Preparation and Prerequisites   System Requirements - almost any Windows computer could act as your license server. Click inside for the details. Download files - download the required lmtools files and extract them to an appropriate folder on your license server. FlexNet Licensing Service 64 - FlexSim is licensed using Revenera's industry-standard FlexNet licensing platform. This article prepares your license server with the background service necessary for hosting your FlexSim licenses.   2) Activate licenses to your license server   Choose the right steps below to license your server, depending on whether or not your license server can communicate over the internet directly with FlexSim's main license server.   • Online, Internet-enabled systems   License Server - Activation - Online - Activate your FlexSim licenses to your license server directly over the Internet. Should be easy-peasy. • Secure / Offline / Air-gapped systems   If your license server will not connect to the Internet (or if for any reason it cannot communicate with FlexSim's license servers) there are a few extra steps to get up and running. You've got this!   Configure Trusted Storage - Your new license server has a secure storage area for holding license info, but first it must authenticate with FlexSim's main license server. License Server - Activation - XML / Offline - the manual steps to activate your FlexSim licenses onto your license server.   3) Configure the licensing service   Configure your license service - use FlexNet's lmtools license manager to create and configure the service that will serve up your FlexSim seats. Add Windows Firewall exceptions - your licensing service needs to communicate with other PCs on the network. This will get you started.   4) Configure client PCs   With your license server installed and configured, it's finally time for your license server to fulfill its destiny and serve licenses to your client PCs.   Make sure you know the IP address or fully qualified domain name for your license server, as well as the license service port number (see #1 under Check the service status). You'll use your server's address/name and service port when configuring the client PCs.   FlexSim Version Numbering - your FlexSim license is for a particular version of FlexSim. If your software maintenance is not current, you may need to use an older version of the software. In this article you'll learn how licensing works for a given version number and where to download an appropriate version of FlexSim that will work with your license. With an appropriate version of FlexSim installed on the client PCs, you're ready to configure them to communicate with your license server. There are two ways a client PC can be configured. Choose the method below that most closely matches the main use case for your client PC:  Single-user client PCs - this method configures settings that are saved on a per-user basis. Multi-user client PCs - usually appropriate for a university computer lab or other shared-PC situation, where the configuration should be computer-based. Verify client PC licensing - Not sure if your client PC is getting licensed properly? Dive in to find out how to tell your client PC is successfully getting a license from your new license server   Troubleshooting   Isn't there a law in the universe that if something can go wrong, it will? If you're stuck in a licensing black hole, these tips might be just the thing to help you get moving.   Client/server connectivity - if the client PC and the license server can't communicate, the client PC won't be able to get a license. Troubleshooting tips - when you're pretty certain that connectivity isn't an issue, but your client PC still isn't getting a license, check here for some ideas.   Related Links   FlexSim's license file - your new licensing service uses a license file to specify port numbers. Get more background on license files and ports here.  
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Preparation   You may want to brush up on how a license version is related to a product version.   When you understand what version of FlexSim will work with your license, download and install an appropriate software version for your license.   If your computer is not connected to the Internet, you will need to transfer FlexSim's installer to your computer on a USB drive or some other method.   You will also need to be able to transfer XML license files to and from your offline computer.   NOTE: If this is the first time a license has been activated on this computer, an initial XML request/response communication will be needed to configure your local Trusted Storage.   This means that for a first ever license activation on a given computer, complete the steps below for just a single Activation ID - that will configure your computer's Trusted Storage.   Once that is complete, repeat again the entire Manual XML activation process for that initial Activation ID and any other Activation IDs that will be installed to this computer.   Find your licenses   Log in to your FlexSim Account, click the Licenses link in the top menu. In the Licenses submenu, choose List. Expand the various product and version folders to find the Activation ID you wish to activate. An Activation ID looks similar to this example: yourcompany.com01-ABCDE-FGHIJ-KLMNO-FSENT16.2   Create manual activation requests   Open FlexSim Software. In FlexSim's main menu, Go to Help > License Activation. Click the Advanced tab. Go to the Manual Activation sub-tab. Enter a valid Activation ID into the field (see the Find your licenses heading, above). Click the Generate Request button. You will be prompted to save an XML file. Choose a location and filename to save your XML activation request. If this is your first time ever activating any FlexSim licenses on this PC, only generate an XML request for one activation ID (see red-highlighted note above). Otherwise, repeat steps 4-6 for all licenses you wish to activate on this PC, so that all your XML activation request files can be transferred at one time.   Submit your manual activation requests   Transfer your XML activation requests to a computer with Internet access. From your Internet-connected computer, open a web browser and login to your FlexSim Account. Click the Licenses link in the header, then choose Manual XML in the Licenses submenu. Upload your XML files by dragging them onto the drop zone. Your uploaded XML requests will be processed. Upon completion, you will be prompted to download each XML response.   Process your manual activation responses   Transfer your downloaded XML activation responses to the offline computer you are licensing. In FlexSim, using the same licensing interface where you generated your request, click the Process Response button. Browse to an XML activation response file. FlexSim should give you an indication of successful processing of your activation, and your activation will be complete. Repeat to process the XML activation responses for any other licenses you are manually activating.   IMPORTANT NOTE   If this is the first time a license has been activated on this computer, an initial request/response communication will only serve to configure your local Trusted Storage.   This means that for a first ever license activation on a given computer, after this first request/response has been successfully processed on the offline computer, a 2nd request using the same license code will need to be generated/uploaded/processed/downloaded/processed to fully activate your license.   This is a one-time event per-computer. Subsequent license activations to the same system require only one request/response XML pair. If you have any questions or problems, please search our Community for possible solutions. There is a good chance someone else has already asked your question.   Still not finding what you're looking for? Licensed users can submit a support request and we'll check it out.
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You should have already completed all preceding steps found in the article Hosting your FlexSim licenses with lmtools, including all those under the headings "Preparation and Prerequisites" and "Activate licenses to your license server". At this point you're ready to install, configure, and start the service that will serve your FlexSim licenses.   Create the service Configure service permissions Start the service Check the service status Troubleshooting problems with the service   Create the service   We'll use lmtools to create your new licensing service.   On your license server, in your extracted download folder of FlexSim license server materials, right-click lmtools.exe and choose Run as administrator. Go to the Config Services tab. Create a new licensing service by typing FlexSim_License into the Service Name input field. The Service Name field looks like a dropdown selector, but you can click in it to type a new name. Use the 3 Browse buttons to specify the paths to files (lmgrd.exe, flexsim.lic, log.log) that are also included with the FlexSim license server materials. Check the boxes for Use Services and Start Server at Power Up. Press the Save Service button in the upper right. Confirm the save by choosing Yes. You may receive an error message regarding "Windows preferred path". This is normal and this message can be safely ignored.   Configure service permissions   Your new FlexSim_License service needs permissions set to function properly.   Click the Windows Start button or press the Windows key, then type “Services” into the search box in the Start menu, and press Enter. Windows will search for and open Windows Services Manager. Find FlexSim_License in the list of services. If it is missing from the list, see the section Troubleshooting the licensing service below. Open the FlexSim_License service’s Properties window by double-clicking its name. Go to the Log On tab. Choose the option to Log on as: Local System account. Press OK to close the FlexSim_License Properties window.   Start the service   While still in Windows Services Manager, use the Start link to start your new FlexSim_License service.     You should see a status bar showing the startup progress. The service usually starts in under a minute.   If there are any errors or other problems with starting the service, skip to the section Troubleshooting problems with the service.   Check the service status   After the service is started, head back to lmtools to check the log. You can view the service log from the Config Services tab, press the View Log... button, located toward the lower right of the Config Services panel.   You should find the following information in your log file:     lmgrd.exe is listening on port 26914. This is the port the licensing service will use when listening for client PC communication. The bootstrap license file flexsim.lic was found and loaded. (This is not a license file specific to you and does not contain your license info. FlexSim licenses use Trusted Storage and licenses are activated to your license server using flexsimserveractutil.exe). The flexsim.opt Options file was found and loaded. A list of product features activated in your server's Trusted Storage. Your feature set may differ somewhat from this example, depending on your license and product, but you should see several of the features above. 900 seconds is the minimum timeout allowed by FlexNet, and we configure our installation to use this minimum value using the options file. The flexsim.exe vendor daemon is using port 56914.   To close the log, press the Close Log button, toward the lower right of the Config Services panel in lmtools.   Troubleshooting problems with the service   Did everything work? If not, perhaps you have one of these issues:   The FlexSim_License service is not listed as an installed service in Windows’ services. The FlexSim_License service does not start manually. The FlexSim_License service does not start up automatically when the computer restarts.   If any of these apply to you, please check the following:   You ran lmtools as a user with admin rights, and right clicked the program to choose Run as Administrator. On the Config Services tab, you checked the boxes Use Services and Start Server at Power Up. There isn’t already a process running or service installed named FlexSim_License. lmgrd.exe, flexsim.exe, and all other files downloaded together with them are in the same folder, and in a file path that does not contain any folder named “FlexSim” (case insensitive). The FlexSim_License service must run as an account with proper permissions. It’s possible that the Local System Account setting specified in Configure service permissions above does not have adequate permissions, and you will need to specify the service to run under a different account. Work with your server administrator or IT department to determine an account with the proper permissions to run your license service. You could have a port conflict, where one or both of the ports specified in your flexsim.lic license file are in use by another service on your license server. Check the section Resolving port conflicts. Some anti-virus solutions prevent unrecognized services from running or accessing necessary functionality. If your license service won't start, try temporarily disabling any anti-virus solution installed on your license server. If this fixes the issue, work with your IT administrator to modify your anti-virus settings. Remember to reactivate your anti-virus software after this experiment.  
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A license file? What's that? License not included Default port numbers Custom port numbers Automatic port numbers Resolving port conflicts A license file? What's that?   When you set up a license server to host your FlexSim licenses, you'll configure settings for a FlexNet licensing service (lmtools, lmadmin). Some settings are specified in a plain text file ending in the .lic file extension.   You'll find FlexSim's license file, flexsim.lic, alongside the other downloaded license server materials (lmtools, lmadmin). The license file is just plain text. You can open it and examine its contents using your favorite text editor (Notepad, Notepad++, VSCode, etc.).   If you've used FlexNet licensing before, you know that often a .lic license file contains license codes and hashes that authenticate a product license on a computer system. However, this isn't the case for FlexSim.   License not included   FlexSim's license file doesn't contain any license information. Instead FlexSim licenses are held in FlexNet's Trusted Storage. That's why every customer downloads an identical license file alongside all our other license server materials.   FlexSim's flexsim.lic license file is a bootstrapper that tells FlexNet's licensing service to find FlexSim's license information in Trusted Storage, and to specify port numbers that will be used for serving the licenses.   Here are the complete contents of FlexSim's default flexsim.lic license file:   SERVER this_host ANY 26914 VENDOR flexsim port=56914 USE_SERVER FEATURE serverfeature flexsim 1.000 permanent uncounted HOSTID=ANY \ SIGN="05CB 6F61 116D 06E3 A08D CAFB FC5C BEF3 DF53 BDC6 AF68 \ 060C 27B8 9968 CB94 0515 2BE7 E30C 2FAF C0D6 1D77 CCEB 878E \ 2D67 1434 0E3F 6BA5 1FDA BD35 F98D"   Default port numbers   You can see on lines 1 and 2 above where we've defined FlexSim's default license server port numbers:   26914 (lmgrd.exe - the licensing service. Client PCs specify this port on the license server.) 56914 (flexsim.exe - the vendor daemon)   Custom port numbers   While we recommend using FlexSim's default port numbers, you can edit your flexsim.lic file to specify your own custom port numbers. Simply replace the default port numbers in your plain text license file with any valid, available port numbers you wish to use.   Automatic port numbers   Also not recommended - you can also remove the port numbers (and the “port=”) from the flexsim.lic file to allow the FlexNet Licensing Service to auto-assign port numbers, like this:   SERVER this_host ANY VENDOR flexsim USE_SERVER FEATURE serverfeature flexsim 1.000 permanent uncounted HOSTID=ANY \ SIGN="05CB 6F61 116D 06E3 A08D CAFB FC5C BEF3 DF53 BDC6 AF68 \ 060C 27B8 9968 CB94 0515 2BE7 E30C 2FAF C0D6 1D77 CCEB 878E \ 2D67 1434 0E3F 6BA5 1FDA BD35 F98D"   We don't recommend auto-assigned port numbers since the FlexNet Licensing Service could auto-assign new, different port numbers any time the licensing service is restarted (such as when your server restarts to install Windows updates, etc.).   Port numbers that change regularly can make it more difficult to maintain the firewall exceptions or other network settings needed for your license server to communicate properly with client PCs.   Resolving port conflicts   If your licensing service has trouble starting or properly hosting licenses, or if other licensing services fail after starting your FlexSim licensing service, you could have a port conflict.   You could try specifying your own custom ports as described above. This is a good solution if you know what port numbers are in use with existing services and can choose unused port numbers. After changing the port numbers defined in your flexsim.lic license file, restart your FlexSim_Licensing service.   If you’re not sure what port numbers to try, you could allow FlexNet to auto-assign port numbers itself – it tries to find and use free ports, though it isn’t foolproof. After modifying your flexsim.lic license file to allow automatically chosen port numbers, restart your FlexSim_License service. Then check the log file (lmtools, lmadmin) to see what ports were auto assigned.   If everything works, we suggest that you take the port numbers automatically assigned by FlexNet and hardcode them into your license file. This way you can maintain static exceptions more easily in your firewall. Be sure to configure your client PCs to use the new license service port number.  
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A license server hosting FlexNet enabled products like FlexSim relies on a service called FlexNet Licensing Service 64. As of FlexSim version 25.2, FlexSim requires FlexNet Licensing Service 64 version 11.19.8.0 or higher.   Is FlexNet Licensing Service 64 already installed?   There is a chance that you already have a version of FlexNet Licensing Service 64 installed. Let’s check: Click the Start button or press the Windows key, then type “Services” into the search box in the Start menu, and press Enter. Windows will search for and open Windows Services Manager. If the list of services is not already sorted by name, click the Name column heading. Scroll down to services beginning with F. Do you see a FlexNet Licensing Service 64?   If you find that FlexNet Licensing Service 64 is not installed, or if you only have the 32-bit version (missing the ‘64’ in the service name), skip below to the heading Install the FlexNet Licensing Service.   Check the installed version of FlexNet Licensing Service 64   If FlexNet Licensing Service 64 is already installed, we should make sure it is version 11.19.8.0 or higher. If your FlexNet Licensing Service 64 has a lower version number, you will need to remove the older service and upgrade. We’ll get to those steps soon, but first, let’s check what version is installed:   In Windows Services Manager, scroll down to the entry for FlexNet Licensing Service 64. Double click the service name to open its Properties window. In the middle of the General tab, find the Path to executable. Copy the path location from just after the opening double quote (“) until the final backslash (\) before the filename. This is the path. It is probably something like C:\Program Files\Common Files\Macrovision Shared\FlexNet Publisher\. With the path now copied to your clipboard, note the name of the .exe. It is probably FNPLicensingService64.exe. Open a file explorer (Windows Key + E) and paste the path into the Address bar. Hit Enter to navigate to the path. Right click the .exe file that the service's Properties indicated is the service executable. Select Properties to view the .exe file’s properties. Navigate to the Properties window’s Details tab. The Product version should be version 11.19.8.0 or greater. Make sure that the Product name indicates 64-bit.   If you found that you don’t have FlexNet Licensing Service 64 installed, skip below to the heading Install the FlexNet Licensing Service.   If you found that your version number of FlexNet Licensing Service 64 is lower than 11.19.8.0, you will need to upgrade the service.   Upgrade FlexNet Licensing Service 64   To upgrade your FlexNet Licensing Service 64 to version 11.19.8.0, first complete the following: In Windows Services Manager, right click FlexNet Licensing Service 64 and choose Stop. Navigate to the Path to executable shown in the service’s properties. Rename the service’s .exe file by putting an underscore (_) in front of the .exe’s name. Continue with the instructions below under the heading Install FlexNet Licensing Service 64.   Install FlexNet Licensing Service 64   In your extracted download folder of FlexSim license server materials, navigate into the folder flexsimserveractutil. Right-click flexsimserveractutil.exe and select Run as administrator. Select the menu option Tools > Licensing Service > Install anchor service.   You should receive a confirmation that FlexNet Licensing Service 64 is now installed.     For further information on compatibility of various Flexnet licensing components, see Version Compatibility Between Components.  
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We are excited to announce the release of version 25.2 of the Autodesk Interop Module for FlexSim, designed to enhance the connection between Factory Design Utilities (FDU), Vault, and FlexSim.
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