FlexSim 25.2.0 - Upgraded License Server files

[#1]

FlexSim 25.2.0 includes upgraded third-party licensing libraries which require an updated set of license server files based on Flexnet Publisher version 11.19.8.0 or higher. For background, see Version Compatibility Between Components. In terms of that article, the client library linked to the FlexEnabled application (FlexSim) was upgraded, so all the licensing components further up the list also require an upgrade. Thus, FlexSim has a new set of license server files available. Download the new license server files here:

https://flexs.im/lmtools-download

Suggested instructions:

1. Download the new license server files (.zip archive) and extract to a location right next to your previous license server tools, like in this screenshot:

2. Install the latest anchor service: Browse the newly extracted files to find flexsimserveractutil.exe. Right click and choose Run as Administrator. From the main menu of flexsimserveractutil.exe, go to Tools > Licensing Service > Install Anchor Service. This will install the updated version of the licensing anchor service, compatible with FlexSim 25.2 and higher. For more information, see License Server - FlexNet Licensing Service 64.

3. Start the new lmtools.exe from the new folder. Your FlexSim_License service should be listed there.

4. Update the paths for lmgrd.exe, flexsim.lic, and log.log to point to the new files in the newly extracted folder.

5. After editing the three paths, save the service (button in upper right).

6. Check the service using Windows Services. Make sure that the "log on" tab is still set to use a "local system account".

7. Make sure the new lmgrd.exe and new flexsim.exe are allowed through the firewall. See lmtools - Add Windows Firewall exceptions.

8. Restart the service, either from the Start/Stop/Reread tab of lmtools or from Windows Services.

9. After you confirm everything is working properly, you can safely delete your old folder containing the previous version of FlexSim's license server files.

If you run into any troubles, try stopping your existing FlexSim_License service first, then repeat the above steps.

[coord_serviciostic]

FlexSim_LMTOOLS_x64_11.19.8.0

Tengo un problema, el software de flexsimserveractutil.exe se cierra justo después numeral 7 como se ve en la siguiente imagen:

¿Qué puedo hacer?, ya he descargado muchas veces el "FlexSim_LMTOOLS_x64_11.19.8.0", pensando que de pronto mi instalador estaba corrupto.

[logan_gold]

Hi @coord_serviciostic, in the installation instructions, please make sure the instructions are followed closely concerning the downloaded server tools files, starting on page 5.  Things like making sure the ZIP file is extracted to a permanent location and the name of the extracted folder, as well as the file path to that folder, are not using an incompatible name/path.

Also, make sure the FlexNet Licensing Service, the anchor service, is installed and upgraded to 11.19.8.0 like is mentioned in this post.

And for both upgrading the anchor service and trying to activate a license, please right-click on flexsimserveractutil.exe and choose Run as administrator.

If you're still having issues getting the license to activate, there may be an issue with a firewall or other network settings.  In the installation instructions, starting on page 8, there is information about how FlexSim ServerActUtil is communicating with the main license server during the activation or return of a license.  If anything on your network is preventing any of this communication from happening, that can cause issues.

You may need to talk to an IT or Network group in your organization to see if they can shed some light on the situation and help resolve the issue.  You can also try using a different network if possible.  Or the easiest option may be to follow the instructions for performing a manual license activation on page 9.