In this phase You will be introduced to shared assets, specifically, zones. Post Office: Phase 3 Purpose Learn about Zone Shared Asset Description Restrict access to the waiting line queue so that only 5 Customers can be present at a time. Follow Up What happens to the 'Customers' that show up when the Zone is at capacity? How can we add Customer behavior that says if the waiting line is already full, they leave the post office? Video of Post Office: Phase 3 build: If you'd like to download the completed Post Office: Phase 3 model, you will find it here.

In this phase You will be introduced to Tasks, Tasksequences and Task Executors. In order to build Phase 2, you will need to start by having Post Office: Phase 1 pulled up in FlexSim. Tasks and Tasksequences Task A single instruction or action to be performed by a TaskExecuter object (ex. LOAD flowitem) Tasksequence A series of tasks to be performed in sequence. (example tasksequence with tasks below) Post Office: Phase 2 Purpose Modify our model to increase visual appeal. Description Create visuals so that the "Customer" flowitem looks and behaves more like a person standing in line, IE is able to walk to each location we send them to. Follow up How can the use of labels and resources help us easily add additional service desks? Video of Post Office: Phase 2 build: If you'd like to download the completed Post Office: Phase 2 model, you will find it here.

Building a Model In this training section we will introduce to you how to begin a modeling project. To begin, you need to gather all available information that describes the system, from how it looks to how it behaves. To build a model we take an incremental approach to the design and implementation of the model; think layers. We will be building a model in the following 5 steps: Create a 3D layout (this includes a CAD drawing, if available) Create a flowchart of the process steps Define the logic for each step, testing as you go Revise Logical steps as needed Run the model View results Post Office: Phase 1 Purpose Gain familiarity with Abstraction in models, Flowcharting steps, basic ProcessFlow activities Description Customers arrive at a post office every 45 seconds, on average. The statistical probability distribution which best simulates the inter-arrival pattern is an exponential distribution with a location value of 0 and a scale value of 45. The service time at the one and only service window in the post office is lognormal2(45,3.1,0.5) seconds. When the delay for service is complete, Customers leave the post office Follow Up (see video below at time 7:16) If there is more than one Token at the Delay activity, what does that say about how many Customers can be served at once? How can we apply limits to Tokens at activities? Video of Post Office: Phase 1: If you'd like to download the completed Post Office: Phase 1 model, you will find it here.