This model, developed by @Jacob W2, demonstrates a method of using a kinetic tracked variable to measure process completion on a processor. This allows a processor to have a dynamic processing time, which isn’t possible using the standard processor logic. This is all handled though the use of an object process flow that easily allows other processors to be used in a similar fashion. Kinetic tracked variable.fsm This is the basic layout for the model: a source, a basic fixed resource, and a queue. A basic fixed resource is used in lieu of a processor because it has no innate logic that needs to be dealt with. This is the object flow layout. It’s fairly simple, but handles all of the logic we will need for the processor to work. The “Model Start Logic” container allows the first item to enter the processor. The “Item Control” section is the main feature of the model. A token is created whenever an item enters the processor. A process time label is created on the token, which sets when the process will be completed. This value should be set in model time units. For example, if a part takes one minute to complete and the model time is in units of seconds, the value should be 60. The Initialize Tracked Variable custom code activity is what actually creates the tracked variable that represents the processing progress. First, a treenode has to be created for the label, and then the tracked variable needs to be initialized with the correct type; in this case, a kinetic level tracked variable. A token is then created in the Variable Rate Loop. This token is used to set the processing rate. First, the token will set an initial rate for the tracked variable, and then after a random delay, it will set a new rate for the part processing. It continues to loop until released by its parent token. While the token for tracking the rate is looping, the token in the “Item Control” container is at the Wait for Event activity watching the tracked variable that we created. Once the tracked variable reaches the value of the process time label, the token releases the item from the processor, and then readies the processor for the next item through a custom code activity. The tracking rate token is then released to a delay and sink activity block, and the original token is then sent to a sink activity. When another item arrives, a new token is created in the “Item Control” container, and the process outlined above is repeated. This application of kinetic tracked variables can be extended to a more complex model that has varying process times based on the availability of operators. More specifically, this model allows operators to be added to the process dynamically when they are available, and the number of operators working on the process directly affects the processing time. KTV_Operators.fsm This model layout contains two sources, two basic fixed resources, and two queues in parallel. It also contains five operators, which are grouped according to their shift. A kinetic tracked variable is once again used to represent the processing time or completion rate of an item, and the rate changes dynamically based on the number of operators working on the job at a time. The logic is contained in an object process flow, which is attached to the two basic fixed resources. The first of the three main containers, “Create Tracked Variable and Wait,” creates the tracked variable for the processing time and waits for processing to be complete. The second container acquires the operators from a list based on the current shift. The last container controls operator movement and changes the processing rate. This logic allows operators to come and go during shifts. The rate can be changed dynamically. As illustrated with the above examples, kinetic tracked variables are a powerful and versatile tool, allowing a greater level of control and customization over your model.

FlexSim 2019 Update 2 is available. If you have bug reports or other feedback on the software, please email [email protected] or create a new idea in the Development space. Release Notes Added a Storage System object to improve warehouse modeling. Improved the Rack object. Added more types of racks to the library. Updated the Sketchup SDK to load newer skp file versions. Added a ray tracing render mode. Added a Color Palette tool. Improved the color picker popup. Updated dashboard charts to use color palettes. Added options for showing column names to charts. Added options for showing multiple Y-axes on timeplots and histograms. Updated box plot options for categorizing and coloring data points. Added an option for reordering axis categories on timeplots, histograms, and box plots. Added additional line styles and visualization options to timeplots. Added Table methods for using indexed columns. Added a resetvalues attribute. Added Object getVariable() and setVariable() methods. Updated the SQL IS keyword to work with expressions. Improved performance of SQL queries on tables with indexed columns. Added an array parameter to Math.max() and Math.min(). Added a binary bundle field type. Added a button to Model Settings to export embedded media. Changed the default Person flowitem into separate Man and Woman flowitems. Added options for using the object's color to Person Visuals. Added a changepersonvisuals() command and pick options. Updated the Model Background properties window. Added a right-click option to show/hide model backgrounds from the Toolbox. Added pick options for using lists to the Pick Operator field on the processor. Updated various pick options to use generic label references. Added options to the List for special handling of SELECT values. Added Text options to Quick Properties. Added mean and standard deviation to the statistical distribution popup. Added icons to various pick option menus. Improved the Copy Variable function of Edit Selected Objects. Added the location coordinate system button to the General tab of object properties. Removed the Build menu; its options can still be added to the user toolbar. Changed the run speed slider to behave as a ratio of real time instead of model units per second. Changed the color of the selection box in the 3D view to be more visible. Fixed a bug with deleting array data from a node. Fixed an exception with cloning a table without rows. Fixed a bug with applying experimenter triggers. Backwards Compatibility Note: the following changes may slightly change the way updated models behave. Improved the rendering performance of some imported shapes by optimizing their meshes by material. Some mesh customizations may apply differently for some shapes. Charts now ignore null values instead of trying to categorize or plot them. Changed the FlexScript + operator to concatenate numbers with strings. Fixed some FlexScript math operations with numbers and null variants. Fixed an issue with FlexScript downcasting not always type checking properly in certain expressions. For example, "Object obj = param(1);" will now correctly throw an exception if param(1) is a treenode without Object data. Updated the Rack's place offset to be the actual location that the item will be placed. Fixed a bug with labels added during events at time 0 not being deleted on reset. Fixed a bug in Color.random(). Process Flow Changed the scroll wheel to zoom instead of panning the view up and down. Removed the extra outline around stacked blocks. Changed the default option for Release Batch on max wait timer and max idle timer to have Failed unchecked. Organized the ProcessFlow list on the toolbar based on the Toolbox folder structure. Changed Event-Triggered Source and Wait for Event panels to be collapsible. Added an edit field for the number of arrivals on the Scheduled Source. Added a getlastacquiredresource() command. Changed the color of the selection box to match the 3D view's. Backwards Compatibility Note: the following changes may slightly change the way updated models behave. Updated Move Object's Preserve Global Position checkbox to preserve location and rotation. People Added an experiment variable for changing the number of objects in a People group. Added a visual indicator to show when objects are acquired by the shift schedule. Added A* dividers to waiting lines and other objects. Added a custom window for People Down Behaviors. Added a Keep Person on Transport checkbox to the Transport Person activity. Changed the default Arrivals activities to randomize the created person's visuals. Added state history tables. Adjusted the Staff's walk back to reset position so that it is preempted if acquired by something else. Updated activity subflows so travelers synchronize their speeds when traveling together. Moved copying token labels to the created person to after the people settings labels are added so values aren't overwritten. Fixed a bug with getting the value of certain types of labels defined in People Settings. Walls are now created at the current Grid Z height. Conveyor Improved naming of various objects. Fixed a bug with the height of decision points when created with certain model units. Added a chain texture to conveyor belt visual options. AGV Updated curved path quick properties to be able to specify start and end points. Improved naming of control points and areas. A* Added the A* Navigator to the Toolbox. Updated the A* Navigator Properties window.

O link que segue leva a um vídeo no qual é apresentada uma Visão Geral sobre a ferramenta Script do FlexSim. Os tópicos abordados no vídeo são: O que é o Script? Componentes do Script? Como utilizar o Script? Quais as funcionalidades do Script. Vídeo Tutorial: Script Overview Esperamos que aproveitem mais este vídeo tutorial.

O link que segue leva a um vídeo no qual é apresentada UMA entre várias formas de criar a lógica de alocação de peças no Rack. Os tópicos abordados no vídeo são: Objeto Rack Configurações lógicas do Rack Exemplo prático Vídeo Tutorial: https://youtu.be/tTeRwjt--Eo

O link abaixo, remete a um vídeo onde mostramos como usar o recurso paths para criar o percurso que recursos e pacientes devem seguir durante o fluxo dentro de um hospital, respeitando os limites dos layouts feito em Autocad e, o impacto nos indicadores usando o dashboard para análise. Vídeo Tutorial: FlexSim Healthcare - Parte II Esperamos que aproveitem esses vídeos com algumas dicas simples.

O presente tutorial tem como objetivo explicar o significado dos principais estados assumidos pelos objetos padrões do FlexSim em um modelo convencional que contenha tanto objetos fixos (Fixed Resources), quanto executadores de tarefas (Task Executers). Link para o vídeo: Explicação dos Principais Estados no FlexSim Obrigado.

O link que segue leva a um vídeo no qual é apresentado uma introdução à nova ferramenta do FlexSim, o Statistics Collector. No vídeo, explica-se quais são as configurações básicas da ferramenta. Também pode-se acompanhar um exemplo simples, desde a coleta de uma estatística básica, até a apresentação dos dados em um gráfico, do tipo histograma. Vídeo Tutorial: Overview sobre Statistics Collector Esperamos que aproveitem mais este vídeo tutorial.

Neste vídeo, abordamos de forma rápida e bem resumida, como funciona simulação em ambientes hospitalares e elaboramos uma rápida demonstração através de um passo a passo, o funcionamento do software FlexSim Healthcare. O vídeo encontra-se disponível no canal do Youtube da FlexSim Brasil.

Nesse vídeo disponível no canal Youtube da FlexSim Brasil, demonstramos como retornar as licenças standalone do FlexSim em um procedimento simples e rápido. Para licenças em rede, o procedimento é diferente, no entanto, o arquivo com as instruções para retorno das licenças standalone e em rede, encontra-se anexo nesse artigo. passoa-passo-retorno-de-licenca-flexsim.pdf flexsimlicenseserver-upgrade.pdf flexsimlicenseserver-installation.pdf

RailWorks 23.0.1 is now available ( 24 January 2023). This version of RailWorks is intended for use with FlexSim 2023. All versions can be found in the Downloads section of your FlexSim account on the 3rd party modules tab. Please do not hesitate to report any bugs, usability improvements and feature requests to [email protected] About RailWorks The FlexSim Brasil RailWorks module consists of premade custom objects, designed to represent a real environment for the Rail problem modeling, with less configuration. Our approach is to unite 3D modeling with the Process Flow functionality, allowing object configuration and visualization through the native 3D FlexSim solution, and the rail system events to be triggered by the Process Flow, using not only defaults FlexSim Process Flow activities, but also new ones developed by our team. For any questions, please email [email protected] Release Notes The following is a list of features and fixes that have been included in the latest RailWorks releases. RailWorks 23.0.1 (24 January 2023) Release for FlexSim 2023.0 RailWorks 22.2.3 (24 January 2023) Bug Fix: Fixed various bugs affecting the locomotive movement. Feature: Added automatic train detection and anticipation of movement. Feature: Added a wait logic on locomotive to continue with movement when rail is not on use.RailWorks 21.2.4 Feature: Added GIS Portal object for integration with GIS Map. Release for FlexSim 2022 Update 2 All bug fixes in RailWorks 21.2.4 below. RailWorks 22.2.2 (12 December 2022) All bug fixes in RailWorks 21.2.3 below. RailWorks 22.2.1 (25 November 2022) Release for FlexSim 2022 Update 2 Bug Fix: Fixed various bugs affecting the definition of traveling routes Bug Fix: Fixed various bugs affecting the locomotive and wagon movement amongst the rail tracks Bug Fix: Fixed a bug affecting the usage of multiple locomotives at same railway Bug Fix: Fixed a bug affecting the offset distance in Control Points Bug Fix: Fixed a bug affecting the Decouple activity and Couple by another Locomotive Retroative Release: New versions released with bugs fixed from 2021.2 to 2022.2 All bug fixes in RailWorks 21.2.2 below. RailWorks 22.1.4 (24 January 2023) All bug fixes in RailWorks 21.2.4 below. RailWorks 22.1.3 (12 December 2022) All bug fixes in RailWorks 21.2.3 below. RailWorks 22.1.2 (23 November 2022) All bug fixes in RailWorks 21.2.2 below. RailWorks 22.1.1 (26 July 2022) Release for FlexSim 2022 Update 1 Refactor: Changed the model limit control and system functionality Feature: Added the PreCreate activity in ProcessFlow Bug Fix: Fixed various bugs affecting the locomotive and wagon movement. Bug Fix: Fixed a bug affecting the model limit creating new models. Bug Fix: Fixed a bug affecting the model limit window with multiple modules installed. All bug fixes in RailWorks 21.2.1 below. RailWorks 22.0.4 (24 January 2023) All bug fixes in RailWorks 21.2.4 below. RailWorks 22.0.3 (12 December 2022) All bug fixes in RailWorks 21.2.3 below. RailWorks 22.0.2 (23 November 2022) All bug fixes in RailWorks 21.2.2 below. RailWorks 22.0.1 (26 July 2022) Release for FlexSim 2022 Refactor: Changed the way that Rails can be resized and moved. Feature: Added the RailWorks manual to FlexSim. Feature: Added travel offset to the MoveTrain activity. Feature: Added speed profiles to the Locomotive. That means that you can now set the speed of a Locomotive based upon if it is coupled to a Wagon or not. Feature: Added acceleration and deceleration of locomotives. Feature: Added RailwayTimetable, providing observability for the model as it saves every important event in RailWorks, like the time when a locomotive arrived at a station, as an example. Feature: Added a new model to the Stations: Fuel Station. Feature: Added a new model to the Stations: Flow Station. Feature: Integration with FloWorks. Feature: Added loading modes to thee LoadWagon activity. Bug Fix: Fixed various bugs affecting the locomotive movement. Bug Fix: Fixed a bug affecting the load and unload actions. Bug Fix: Fixed a bug affecting the Experimenter. All bug fixes in RailWorks 21.2.1 below.

FloWorks 17.2.0 will be released in parallel with FlexSim 2017 Update 2. This new version of FloWorks has some major changes to align it with recent updates to FlexSim, such as dot syntax, Process Flow templates, and a revised user manual. Therefore we are releasing it as a public beta. The latest beta version, released August 21, can be found in the Downloads section of your FlexSim account on the 3rd party modules tab. Click "More Versions" to show the Beta release. Please do not hesitate to report any bugs, usability improvements and feature requests to [email protected]. About FloWorks FloWorks is a 3rd party module developed and maintained by Talumis BV (talumis.com). It provides faster and more accurate modelling and calculation of fluid systems than the default FlexSim fluid library. It is especially useful within the oil, gas, and bulk industry both for production and supply chain optimization. This module requires a FloWorks license with active maintenance. For any questions, please email [email protected]. Release notes Note: the bug fixes will also be available in versions 17.1.3 and 17.0.6, where applicable. Added FlowObject class interface ("dot syntax") for majority of FloWorks objects. Can now access products by name when using FloWorks product table (e.g. source.product = "Raw material" instead of source.product = 3 ). Can define recipes for products in the products table and dynamically load / execute them on Flow Mixers. Added Process Flow templates for mixers executing production schedule and flow tank with cleaning / certification. Updated Pin to Dashboard buttons to use Statistics Collectors to collect data. Revised most of the user manual (tutorials are missing, will be re-released in a future version). Bug fix: Calling SelectFlowIp and SelectFlowOp with multiple ports produced FlexSim error. Bug fix: When using a product table, sometimes the Product dropdown would not show the correct product when opening Properties. Bug fix: Flow Conveyor would not suspend correctly when output flow restricted.

Você tem dúvidas sobre o que é, ou como funciona o recurso List? Este Tutorial vai apresentar uma visão geral do recurso e fazer um rápido exemplo. Acesse o link : https://youtu.be/P7wGuQ7UKuQ Você pode entrar nesses outros tutoriais em português que apresentam outros exemplos da utilização do recurso: 1) https://answers.flexsim.com/articles/39239/tutorial-em-portugues-como-direcionar-os-itens-usa-3.html 2) https://answers.flexsim.com/articles/39233/tutorial-em-portugues-como-utilizar-o-recurso-list-1.html

FlexSim 2022 Update 2 Beta is now available. (Updated July 18) FlexSim 22.2.0 Release Notes To get the beta, log in to your account at https://account.flexsim.com, then go to the Downloads section, and click on More Versions. It will be at the top of the list. The More Versions button does not appear when logged in as a guest account. Subsequently the beta is available only to licensed accounts and accounts that have a license shared with them. Learn more about downloading the best version of FlexSim for your license here. If you have bug reports or other feedback on the software, please email [email protected] or create a new idea in the Development space.

Você tem dúvidas sobre o que é, ou como funciona o FloWorks? Este Tutorial, composto de 3 vídeos, garante um overview sobre o FloWorks: Vídeos: Introdução ao FloWorks: O que é? Como funciona? Como construir um modelo com o FloWorks: Aprenda a reproduzir um modelo simples Analisando Sistemas com o FloWorks: Observe um exemplo de análise de modelo com o FloWorks Esperamos que aproveitem mais este vídeo tutorial.

O link que segue leva a um vídeo no qual é apresentado um exemplo de Análise de Sistema utilizando-se o módulo FloWorks FlexSim. No vídeo, um modelo Portuário é analisado com o objetivo de encontrar o gargalo do Sistema. Vídeo Tutorial: FloWorks - Análise de Modelo Esperamos que aproveitem mais este vídeo tutorial.

17 Mar: Bug fix releases 22.0.5, 22.2.3 and 23.0.1 are now available. FloWorks 23.0.0 is now available (06 January 2023). This version of FloWorks is intended for use with FlexSim 2023. If you are using FloWorks with FlexSim 2022 (LTS) you can upgrade to FloWorks version 22.0.4. If you are using FlexSim 2022 Update 2, you can upgrade to FloWorks version 22.2.2. All versions can be found in the Downloads section of your FlexSim account on the 3rd party modules tab. Please do not hesitate to report any bugs, usability improvements and feature requests to [email protected]. About FloWorks FloWorks is a 3rd party module developed and maintained by Talumis BV (talumis.com). It provides faster and more accurate modelling and calculation of fluid systems than the default FlexSim fluid library. It is especially useful within the oil, gas, and bulk industry both for production and supply chain optimization. This module requires a FloWorks license with active maintenance. For any questions, please email [email protected]. Release notes FloWorks 23.0.1 All bug fixes in FloWorks 22.0.5 below. FloWorks 23.0.0 (6 January 2023) Improvement: FlowConveyor snapping improved between conveyors. Improvement: Made FlowConveyor properties available in property tables. Improvement: Extra FlowConveyor options added, such as virtual length support. Improvement: Compare Properties enabled for all active FloWorks objects. Improvement: Toolbox items "Level Triggered Event" and "Time Series" support disabled icon. Improvement: MassFlowConveyor supports stacked products. All bug fixes in FloWorks 22.0.4 below (please note the Known Issues information there). FloWorks 22.2.3 All bug fixes in FloWorks 22.0.5 below. FloWorks 22.2.2 (6 January 2023) All bug fixes in FloWorks 22.0.4 below. FloWorks 22.0.5 Bug fix: Content issues when using warmup time. Bug fix: Input and output trigger ammount issues when using warmup time. Bug fix: Solver crashed with (large) networks that contains cycles. Improvement: Complete new solver mode added, that improves solver times. Improvement: OnEmpty and OnFull are now fired when setting the content using script or ProcessFlow activity. FloWorks 22.0.4 (6 January 2023) Bug fix: Solved FlexSim crashing when FlowControl had invalid references in member list. Bug fix: Legacy flow conveyors were (silently) failing in some cases. Bug fix: Flow Amount for ItemToFlow and FlowToItem can be set correctly. Bug fix: When copying an object it sometimes lost its Flow Control reference. Bug fix: Requesting statistics through FlowObject.stats raised an error. Bug fix: When setting flow content through code the state is now correctly updated. Improvement: Small wording fixes in the user manual. Improvement: Updated tutorials. Improvement: Updated several outdated or incorrect tooltips.

O link que segue leva a um vídeo no qual é apresentada uma Visão Geral sobre o módulo FloWorks FlexSim. Os tópicos abordados no vídeo são: O que é o FloWorks? Qual a aplicação do módulo FloWorks? Qual a diferença entre FloWorks e o módulo de Fluidos? Quais os principais objetos da biblioteca FloWorks? Algumas propriedades interessantes do Módulo. Vídeo Tutorial: FloWorks Overview Esperamos que aproveitem mais este vídeo tutorial.

The following article applies to FlexSim versions 26.0 and older. For Autodesk FlexSim 2027 and onward, please visit Autodesk FlexSim 27.0 Licensing and Sign-in Experience   Preparation   You may want to brush up on how a license version is related to a product version.   When you understand what version of FlexSim will work with your license, download and install an appropriate software version for your license.   Find your licenses   From your FlexSim Account, click the Licenses link in the top menu. In the submenu, choose List. Expand the various product and version folders to find the Activation ID you wish to activate. An Activation ID looks similar to this example: yourcompany.com01-ABCDE-FGHIJ-KLMNO-FSENT21.2 Highlight and copy the Activation ID you will activate.   License your software   Open FlexSim Software. Click Help in the main menu. Choose License Activation. Paste your Activation ID into the field. Click the Activate button. Wait for an indication of success. Repeat for any other Activation ID you wish to activate to this computer.   Your license activates via the Internet, so make sure your computer is connected!   If your computer is offline or has trouble connecting to FlexSim's license server, try the Standalone - Activation - XML / Offline instructions.

Introduction   A new feature-version of FlexSim Simulation Software is released several times per year. In order for client PCs to be able to run a licensed version of the upgraded software, you may need to upgrade the activated license(s) on your license server. Licenses with a current maintenance subscription are eligible to be upgraded to the latest version.   If you don't understand how licensing works for different FlexSim versions, please review our Answers article FlexSim Version Numbering.   Overview   There are 6 main steps to upgrading the licenses hosted on your lmadmin or lmtools license server:   Check if you need to upgrade your license server files Return the licenses you intend to upgrade Upgrade your licenses Activate the upgraded license Reread the license Upgrade client PCs   Several of these steps have their own fully documented procedures. We'll link you to those resources below.   1. Check if you need to upgrade your license server files   If your organization's license server was installed previously and hosting licenses for FlexSim 25.1 or lower, it may need to be upgraded for compatibility with FlexSim 25.2 and higher. Click here to learn more or go directly to the latest license server files.   After you have upgraded your license server files, move on with the rest of the upgrade process, as outlined below.   2. Return the licenses you intend to upgrade   The steps to return a license-server-based license are fully documented. Choose the link below that best matches your needs, depending on whether your license server can connect to the Internet:   License Server - Return - Online License Server - Return - XML / Offline   Be sure to return ALL licenses you wish to upgrade.   3. Upgrade your licenses   NOTE: Licenses with expired maintenance will not upgrade. Timed licenses do not upgrade. Only permanent (not timed) licenses under current maintenance can be upgraded. Contact your salesperson for extending a subscription or other circumstances.   Log in to your FlexSim Account.   If you were already logged in to your FlexSim Account, in the top navigation menu hover over your initials icon and choose Reload Account.     Now in the top navigation menu, choose Licenses > List.     Check that the available seat count is equal to the total. All of a license’s seats should be returned for it to upgrade.   Click on the Upgrade Licenses button.     If you have several licenses to upgrade and all are owned by or shared with your FlexSim Account, they will all be upgraded at once. Please be patient while the upgrade process works in the background.   When the page refreshes, eligible licenses will have a new activation ID for the latest version of the software. Your license code indicates its version at the end of the code to help you know what versions your license will properly activate. Review license code format.   4. Activate the upgraded licenses   The steps to activate a license-server-based license are fully documented. Choose the link below that best matches your needs, depending on whether your license server can connect to the Internet:   License Server - Activation - Online License Server - Activation - XML / Offline   5. Reread the license   Your license server needs to start serving up your newly activated licenses. You can either restart your license manager service, or use your license manager's option to reread your licenses.   The steps to reread your licenses differ depending on which license manager you are using to host your licenses. Use these links to jump to instructions for the license manager you're using:   lmadmin lmtools+lmgrd   6. Upgrade client PCs   Finally, upgrade your PC with a version of FlexSim appropriate for your new license (learn how licenses work across versions).   After installing a new version of FlexSim, you will need to configure it to get a license from your license server. There are two ways a client PC can be configured. Choose the method below that most closely matches the main use case for your client PC:   Single-user client PCs - this method configures settings that are saved on a per-user basis. Multi-user client PCs - usually appropriate for a university computer lab or other shared-PC situation, where the configuration should be computer-based.   Having trouble licensing your client PC?   Verify client PC licensing to find out if your client PC is successfully getting a license from your new license server. Diagnose Client/Server connectivity issues that may be preventing your FlexSim software from obtaining a license. Discover other issues that may be preventing your client PC from obtaining a license by working through our License Server Troubleshooting tips.  

The instructions below are for offline/Manual XML licensing. If your server successfully connects to the Internet and to FlexSim's main license server, you can try our simpler online license return instructions. Assumed configurations All steps below assume that you followed the installation instructions as described in our license server installation instructions, and that all FlexSim's license server files were extracted to the location C:\FlexSim_LMTOOLS. Throughout these instructions we will reference files inside that folder. Find your fulfillment ID On your license server, run the flexsimserveractutil.exe program (C:\FlexSim_LMTOOLS\flexsimserveractutil\flexsimserveractutil.exe) by right-clicking and selecting Run as Administrator. In the FlexSim ServerActUtil program, go to Tools > View License Rights. Copy the Fulfillment ID for the Activation ID you are returning/upgrading by highlighting the Fulfillment ID and pressing Ctrl+C. Generate return request If your license server cannot connect to the Internet, you need to return manually. In the FlexSim ServerActUtil program, select Tools > Manual Activation > Generate Request. Choose the Return option. Paste the Fulfillment ID into the field using Ctrl+V. Browse to select a location and file name for your XML return request. Press the Generate button. Repeat for all licenses you wish to upgrade. This creates a return request XML file for each license you are upgrading. Copy the XML return request files to a location with Internet access. Log in to your FlexSim Account. Use the top page navigation to select your Licenses page, then choose Manual XML in the Licenses submenu: Drag your XML requests onto the dropzone (alternatively you can click the dropzone and browse to a file to upload). Your XML request will be uploaded and processed. If there are any errors, you will get more information about the problem which you can use in contacting your local FlexSim representative for help. If the XML request is successfully processed, you will be prompted to download the response XML file. Download your XML responses and transfer them back to your license server. Process each response XML file by opening flexsimserveractutil.exe and going to Tools > Manual Activation > Process Response. Browse to each response XML file and Process. Your licenses should be successfully returned. If you have any questions or problems, please search our Answers Community for possible solutions. There is a good chance someone else has already asked your question. Still not finding what you're looking for? Submit a new question and we'll check it out. If you're including any confidential information, such as license codes, be sure to mark your question as private! You can also contact your local FlexSim distributor for live phone, web, or email help.