Some Products Fail to Install Result=1619 Max 2014

[Anonymous]

i'm trying to install max 2014 i already have installed 2013 and 2014 is being installed under the same folder.

running on windows 7 64 bits.

From this Post: Some Products Fail to Install, Result 1603

I also uninstall microsoft visual C++ 210 x64 and x86 before install Max but i still get the error, i didnt figure how to uninstall directX or what to do about it.

2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted,

[TravisNave]

It's failing for a completely different reason, but you will need the larger install log from the %TEMP% folder to help identify it.

[Anonymous]

you mean this?

[TravisNave]

No I mean the bigger one in your %TEMP% folder.

[TravisNave]

Give yourself full control of this folder and its contents.  The problem seems to be failing here:

C:\ProgramData\Autodesk\Synergy\

MSI (s) (F8:34) [18:26:38:254]: Executing op: FolderCreate(Folder=C:\ProgramData\Autodesk\Synergy\,Foreign=0,,)
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 1326 2: 5 3: C:\ProgramData\Autodesk\Synergy\ 
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2205 2:  3: Error 
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1326 
MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2205 2:  3: Error 
MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (F8:34) [18:28:13:104]: Product: Autodesk 3ds Max 2014 -- Error 1326. Error getting file security: C:\ProgramData\Autodesk\Synergy\ GetLastError: 5

[Anonymous]

Now i got this.

and after giving permission and pressing retry  autodesk installer get's stuck at 8 remaining of 15

[Anonymous · Accepted solution]

ok i figure what was causing the error it was because i didn«t had permission on the autodesk folder.

I just took ownership and took full control and that's it. it's installed.

[Anonymous]

Hello.
I have a similar problem. I have read through this discussion, but I kind of got lost. Can you help me as well? I receive the same error nr 1619 when trying to install max.

Here are the PTR SCR. Thank you.

[TravisNave]

Actually post the logfile, it will be more helpful.

Recommendations to follow during installation:

1.  Install with local administrator rights

2.  Disable UAC

3.  Turn off Anti-virus

4.  Do not install service packs during the installation

Good Luck.

[Anonymous]

This is what I found in the % temp% folder.

How do I run witrh local administrator rights?

[Anonymous]

and what is UAC? I did turn off the anti-virus. And I am afraid I do not understand what the service packs are as well. I just followed the setup steps.
Thank you.

[Anonymous]

Just a quick note to say I checked and I do have administrator rights. So this is no issue.

[TravisNave]

My link here describes how not to include a service pack:

http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-2013-Suite-failed-installation-aborted-...

As for disabling UAC, you can do this from the control panel.  Just type UAC in the search box in the upper corner, then slide the box all the way down to the bottom. This will require you to reboot.

You can also right-click setup.exe and Run as Administrator for additional privileges. 

Good Luck!

[Anonymous]

I checked everything you said, inclusing UAC and service packs, but it still fails to install..

[TravisNave]

Copy the installation files from the G:\ drive onto a folder in your C:\ drive then install setup.exe from there.

[Anonymous]

Is there any problem is I have it on the D:/ drive?

[Anonymous]

Anyway, I copied it on the C;/ drive and it still doesn't work

[Anonymous]

Does it have anything to do with the fact that I already have Autocad 2010 and Autocad Architecture 2012 already installed and working?

[Anonymous]

Should I start uninstalling and installing Microsoft Visual C++? I have both 2005 and 2008 installed.