Hi There,
Trying to install Free Autodesk Architecture 2017. Installation went well, but when I try to fire it up, I get the message 'can't start because ac1st21.dll is missing'. Action suggested is to reinstall, but all installation are saying successful, therefore not allowing re-install unless I uninstall the whole thing and do it again? Any other solutions?
@Anonymous
Welcome to the community..
If you uninstall the product then you void the trial. This issue could mean 2 things..
1. Bad install and you can try to run a repair but if the dll is truly missing you can't uninstall/reinstall since its will void the trial. At that point you will have to install on another machine.
2. Open a command prompt and type PATH. In there you should see numerous AutoCAD locations. Do you see one called C:\Program Files\Common Files\Autodesk Shared? If its there then go check that location, is that DLL file in there?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
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Hello,
I'm having the same error, and in Autodesk Shared there is the dll I'm missing. But AutoCAD is not running, should I copy that file also somewhere else?
Thank you,
I
@Mark.Lancaster wrote:@Anonymous
Welcome to the community..
If you uninstall the product then you void the trial. This issue could mean 2 things..
1. Bad install and you can try to run a repair but if the dll is truly missing you can't uninstall/reinstall since its will void the trial. At that point you will have to install on another machine.
2. Open a command prompt and type PATH. In there you should see numerous AutoCAD locations. Do you see one called C:\Program Files\Common Files\Autodesk Shared? If its there then go check that location, is that DLL file in there?
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