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License server issues more than one license

4 REPLIES 4
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Message 1 of 5
PatrikLarking8303
422 Views, 4 Replies

License server issues more than one license

Hi

 

We have the problem that about every now and then the licenses server issue more the one 3ds max licens to a client/render node.

The only way too fix this is to restart the LMTOOLS by stoping and starting the services. 

Is there any way for us too fix this? 

 

This problem have stop our rendering farm working bechuas it dont get licenes. 

 

thank you!

 

< Edited Content for better support. > 

4 REPLIES 4
Message 2 of 5

@PatrikLarking8303 

 

What version is the license manager and is3DS Max coming from a collection, suite or do you just have single products of 3DS Max?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 5

the ver. is v11.14.1.3 

When you say "is 3DS Max coming from a collection, suite or do you just have single products of 3DS Max?"

do you mean the clients or on the license server.

If you mean the licensserver it is hosting 3 systems 3ds max, vred and DEADLINE

 

If you mean if the program is installed its singel.

Message 4 of 5

Can you post a copy of your Status Enquiry from LMTOOLS and perhaps your debug.log file as well?  That will help to see what is going on.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 5

I will wait to i get the problem.

then give you the logs.

 

I will be back.

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