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I can't use AutoCad

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Message 1 of 5
Anonymous
564 Views, 4 Replies
‎08-28-2016 08:18 PM
‎08-28-2016 08:18 PM

I can't use AutoCad

I 've downloaded AutoCAD @017 to test, but I can't run it. It says that a .dll is missing, but it is in my computer, in fact, AutoCAD is the only application showing pronlem with that...

I really need help, the .dll in question is api-ms-win-crt-runtime-l1-1-0.dll, I've already unistalled and installed Visual C++ Redistributable, but the problem is still the same.

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Message 2 of 5
ennujozlagam
Mentor
in reply to: Anonymous
‎08-28-2016 08:55 PM
‎08-28-2016 08:55 PM

@Anonymous hello, make sure your computer the meet the requirements to run autocad if not you can check it HERE. trt to download from Autodesk Virtual agent check it HERE. try to switch off all your anti virus program and firewall before downloading and installation. clear all files in temp folder in c: drive those cannot delete just skip. hope it helps. thanks





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Message 3 of 5
imadHabash
Mentor
in reply to: Anonymous
‎08-28-2016 10:09 PM
‎08-28-2016 10:09 PM

Hi and welcome to AutoDesk Forum,

 

Lately we notice that Dropbox make a conflict with AutoCAD,( as at try not more) if it's already downloaded try to uninstall it.

Imad Habash

EESignature

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Message 4 of 5
pendean
Community Legend
in reply to: Anonymous
‎08-29-2016 06:16 AM
‎08-29-2016 06:16 AM

Post a screenshot of the exact error message please.
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Message 5 of 5
TravisNave
Mentor
in reply to: Anonymous
‎08-29-2016 09:35 AM
‎08-29-2016 09:35 AM

Start with my 2nd solution here and let me know.  I've had a lot of luck fixing this one lately.

 

http://forums.autodesk.com/t5/installation-licensing/api-ms-win-crt-runtime-l1-1-0-dll-is-missing-au...

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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