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AutoCAD Installation Error; "Aborted.(Error: 9)"

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Message 1 of 100
Anonymous
72071 Views, 99 Replies

AutoCAD Installation Error; "Aborted.(Error: 9)"

I'm having trouble installing AutoCAD 2014 ...

 

After proceeding with the download, the loading task bar fails when it reaches 98% with the report, "Aborted. (Error 9)."

This is the first time I've had trouble downloading anything from Autodesk. If anyone has advice, I would greatly appreciate any correspondence. Thanks!

99 REPLIES 99
Message 81 of 100
Anonymous
in reply to: camilo.lemos

after i download it from virtual agent

 

the download is fine but the setup dont work i run it but it dont work

Message 82 of 100
matthew.d
in reply to: Anonymous

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. What exactly happens when you try to run it? Could you be more specific? Have you tried running as the administrator?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 83 of 100
Anonymous
in reply to: Anonymous

I am having problem in installing Autocad 2017 and it is showing (Error 9). The virtual agent website also not working.

Untitled.png

Message 84 of 100
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community and hopefully my (or someone else) reply will be beneficially to you.

Since you’re new to the community I just wanted to inform you this is a worldwide (public) user forum where users are assisting others. For any future postings you may do, please do not include any personal information (such as your serial #) in anything that you share (including screen shots & attachments) with us.

 

Review the information I have below the line/above my signature and follow those steps to download and install your application. Good luck with the installation.   Make sure you review the solution that was posted on May 9th that includes a path to the software that @Darin.Green and @TravisNave created,

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 85 of 100
TravisNave
in reply to: Anonymous

True story.  If you are having problems downloading your 2017 software from your Autodesk Accounts page or from the Trial version, then please see this list of downloads provided here:

http://forums.autodesk.com/t5/installation-licensing/community-downloads/td-p/6314550

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 86 of 100
Anonymous
in reply to: Anonymous

hi i cant dowlong auto cad 2016 student version when a i gone to start to dowlong apper on de window error 9 aborted how can i fixit dis problem

Message 87 of 100
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community...

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 88 of 100
maddyddevil
in reply to: Anonymous

Can AutoCAD student version be downloaded in Windows 10?

Message 89 of 100

@maddyddevil

 

Welcome to the community..

 

In the future I would suggest that you create you're own posting and don't hi-jack a posting that has nothing to do with your question/issue.  Smiley Wink

 

Yes student versions can be downloaded and installed on Windows 10.  However only certain versions are supported by Win 10 and I would recommend looking at the system requirements for the given Autodesk product.  Which Autodesk product and version are you considering?  Also keep in mind although Autodesk doesn't support certain products/version in Windows 10 doesn't mean it will not work.  Some people have no problems and others do.  Smiley Wink

 

When you are ready to download, use the Autodesk Virtual Agent method..  Link to it is in my signature below.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 90 of 100
Anonymous
in reply to: maddyddevil

Yes. I'm using AutoCAD 2015 on Windows 10.
Message 91 of 100
PLHDmain
in reply to: Anonymous

Is it necessary to disable the anti-virus to be able to download the product?

Message 92 of 100
Mark.Lancaster
in reply to: PLHDmain

@PLHDmain

Welcome to the community..

 

Its recommended, certain anti-virus interface will impact it.

 

But always download using the Autodesk Virtual Agent (link in my signature) and don't download using your Autodesk Account.  However products like Simulation and a couple of others are not on the Virtual Agent and you must download using your Autodesk Account.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 93 of 100
Anonymous
in reply to: matthew.d

meanwhile i just tried to install the autocad 2014 the student versions on my pc ,but its not working 😞 and i just give a screen shots of that problem . hope u will understand the problem and give the solution 🙂 

Message 94 of 100
Anonymous
in reply to: Anonymous

I just had this problem and i assumed that the installer create some files on %temp% folder so I cleaned it and downloaded again and started installing

Message 95 of 100
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community..

 

I know this posting is a few days old but I'm reply to you just in case you didn't get your software installed...  Follow these steps...

 

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

Good luck on your installation and report back on your progress.

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 96 of 100
Anonymous
in reply to: ukdxb012

Also, when you go to http://www.autodesk.com/education/free-software/autocad

sign in > choose version > install > then run it. It will run smooth so long as you have sufficient hdd space. If you save installer and then run it will not work, at least in my case. I think that breaks the connection to the virtual agent somehow. Hope this helps.

Message 97 of 100
Mark.Lancaster
in reply to: Anonymous


@Anonymous wrote:
I think that breaks the connection to the virtual agent somehow. Hope this helps.

What?  Install now through your Autodesk Account has nothing to do with the virtual agent or breaks the connection to the Virtual Agent.

 

For those who are monitoring this posting, do not use the install now method.  Just go to the Autodesk Virtual Agent for your common Autodesk Products..  Smiley Wink

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 98 of 100
Anonymous
in reply to: Anonymous

hi, i'm sorry

I'm tried to download it from virtualagent, but the link cannot be reach. It always "waiting" at the bottom...

How can i fix my problem ?

Please help me someone...

Message 99 of 100
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community..

 

Are you trying to connect over WIFI or hard wired?  If over WIFI, please plug directly into a network connection.  Or try another browser...

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 100 of 100
natasha.l
in reply to: Anonymous

Hello @Anonymous,

 

I can assume you are downloading via the Virtual Agent. In that case please make sure you have a good connection to the internet. 

Also, please make sure you are reviewing this information to temporary disable software protections preventing you from downloading your product. 

You may need Systems Administrator permissions to make changes to the settings below. 

 

 

Windows Firewall Issues 

Locate > Control Panel\All Control Panel Items\Windows Firewall\Customize Settings

 

Check the Internet Explorer connection settings

  1. Open Internet Explorer.
  2. Click Tools > Options.
  3. Access the Connections tab.
  4. Click LAN Settings. They should look like this:
  User-added image
  1. Click OK.
  2. Launch the product and test to make sure you can establish an Internet connection.

Run as Administrator

 

run-as-administrator-option.png

 

I hope this answered your question or resolved the issue, if so please click

Kudos or the "thumbs-up!" icon.

 

Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.

 

 

 

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