Hi,
I'm trying to install Maya 2016 on my Windows 10 pc and am getting the error message "Installation complete. Some products failed to install".
The products that are failing to install are:
In the error logs I get this error multiple times for both Maya and DirectConnect:
Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:17:46:14 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
I uninstalled all versions of Visual C++ 2005 on my computer and the installation still does not work.
I then tried AIDA, the Autodesk Installation Diagnosis Assistant, to see if it could find anything and it too ran into an error when it tried to run:
Next, I emptied my %temp% folder, turned off my uac, and used the Maya 2016 download from the Virtual Agent. My installation still failed.
Here is the error log for Maya 2016:
2016/8/29:17:44:50 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:17:44:50 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:50 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:17:44:50 Joe LAPTOP Launch
2016/8/29:17:44:50 Joe LAPTOP CommandLine
2016/8/29:17:44:50 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:50 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI5C47.tmp
2016/8/29:17:44:52 Joe LAPTOP === Setup ended ===
2016/8/29:17:44:51 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:17:44:51 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:51 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI5C47.tmp
2016/8/29:17:44:51 Joe LAPTOP Launch
2016/8/29:17:44:52 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:17:44:55 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:17:45:38 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:17:46:11 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:17:46:13 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:17:46:13 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:17:46:14 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2016/8/29:17:46:16 Joe LAPTOP PageOpen InstallCompleteDialog
2016/8/29:17:46:23 Joe LAPTOP === Setup ended ===
2016/8/29:18:04:43 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:18:04:43 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:43 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:18:04:43 Joe LAPTOP Launch
2016/8/29:18:04:43 Joe LAPTOP CommandLine
2016/8/29:18:04:43 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:43 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI9253.tmp
2016/8/29:18:05:01 Joe LAPTOP === Setup ended ===
2016/8/29:18:04:49 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:18:04:49 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:49 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI9253.tmp
2016/8/29:18:04:49 Joe LAPTOP Launch
2016/8/29:18:05:02 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:18:05:44 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:18:05:46 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:18:06:06 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:18:06:07 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:18:06:07 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:18:06:08 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2016/8/29:18:06:08 Joe LAPTOP PageOpen InstallCompleteDialog
2016/8/29:18:18:39 Joe LAPTOP === Setup ended ===
2016/8/29:19:04:23 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:19:04:23 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:23 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:19:04:23 Joe LAPTOP Launch
2016/8/29:19:04:23 Joe LAPTOP CommandLine
2016/8/29:19:04:23 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:23 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI3236.tmp
2016/8/29:19:04:27 Joe LAPTOP === Setup ended ===
2016/8/29:19:04:24 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:19:04:24 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:24 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI3236.tmp
2016/8/29:19:04:24 Joe LAPTOP Launch
2016/8/29:19:04:26 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:19:04:32 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:19:04:34 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:19:04:56 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:19:05:04 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:19:05:04 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:19:05:05 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
And here is the error log for DirectConnect 2016:
2016/8/29:17:44:50 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:17:44:50 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:50 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:17:44:50 Joe LAPTOP Launch
2016/8/29:17:44:50 Joe LAPTOP CommandLine
2016/8/29:17:44:50 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:50 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI5C47.tmp
2016/8/29:17:44:52 Joe LAPTOP === Setup ended ===
2016/8/29:17:44:51 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:17:44:51 Joe LAPTOP Path_Length: 153
2016/8/29:17:44:51 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI5C47.tmp
2016/8/29:17:44:51 Joe LAPTOP Launch
2016/8/29:17:44:52 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:17:44:55 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:17:45:38 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:17:46:11 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:17:46:13 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:17:46:13 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:17:46:14 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2016/8/29:17:46:16 Joe LAPTOP PageOpen InstallCompleteDialog
2016/8/29:17:46:23 Joe LAPTOP === Setup ended ===
2016/8/29:18:04:43 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:18:04:43 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:43 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:18:04:43 Joe LAPTOP Launch
2016/8/29:18:04:43 Joe LAPTOP CommandLine
2016/8/29:18:04:43 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:43 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI9253.tmp
2016/8/29:18:05:01 Joe LAPTOP === Setup ended ===
2016/8/29:18:04:49 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:18:04:49 Joe LAPTOP Path_Length: 153
2016/8/29:18:04:49 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI9253.tmp
2016/8/29:18:04:49 Joe LAPTOP Launch
2016/8/29:18:05:02 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:18:05:44 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:18:05:46 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:18:06:06 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:18:06:07 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:18:06:07 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:18:06:08 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2016/8/29:18:06:08 Joe LAPTOP PageOpen InstallCompleteDialog
2016/8/29:18:18:39 Joe LAPTOP === Setup ended ===
2016/8/29:19:04:23 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:19:04:23 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:23 Joe LAPTOP Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/8/29:19:04:23 Joe LAPTOP Launch
2016/8/29:19:04:23 Joe LAPTOP CommandLine
2016/8/29:19:04:23 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:23 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI3236.tmp
2016/8/29:19:04:27 Joe LAPTOP === Setup ended ===
2016/8/29:19:04:24 Joe LAPTOP === Setup started on LAPTOP by Joe ===
2016/8/29:19:04:24 Joe LAPTOP Path_Length: 153
2016/8/29:19:04:24 Joe LAPTOP Current Directory C:\Users\Joe\AppData\Local\Temp\_AI3236.tmp
2016/8/29:19:04:24 Joe LAPTOP Launch
2016/8/29:19:04:26 Joe LAPTOP PageOpen LaunchDialog
2016/8/29:19:04:32 Joe LAPTOP PageOpen LicenseDialog
2016/8/29:19:04:34 Joe LAPTOP PageOpen ProductInfoDialog
2016/8/29:19:04:56 Joe LAPTOP PageOpen ProductSelectionDialog2
2016/8/29:19:05:04 Joe LAPTOP PageOpen FullProgressDialog
2016/8/29:19:05:04 Joe LAPTOP Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Joe\AppData\Local\Temp;c:\ffmpeg\bin\vcredist_x86_2005.log"" "
2016/8/29:19:05:05 Joe LAPTOP Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
Would appreciate some suggestions on what to do from here.
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
@Anonymous
Welcome to the community...
THis is a known issue please see this article. Then try your install again.
The message you got using the AIDA interface.. Delete as many files in your user's temp folder which is normally located here C:\users\<username>\appdata\local\temp. Appdata is a hidden folder so you may need to adjust your viewing settings.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hey Mark,
Thanks for the reply. I have already tried the solutions listed in that article, they do not work for me.
As you can see in this screenshot I have uninstalled the conflicting version of c++ 2005 listed in my error log:
And I have also emptied my temp folder as you can see in this screenshot:
Try changing the location of your %TEMP% folder to C:\Temp. It could be a permissions issue.
Good Luck!
This allowed me to find a solution! In the process of changing the location of my temp folder I found I had created a temp folder for the ffmpeg program. Once I deleted this folder the script stopped referencing that folder and used the temp folder in appData like it was supposed to. Now I have a successful installation. Thanks guys for your help!
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