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LT 2017 Required Permissions

4 REPLIES 4
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Message 1 of 5
Anonymous
293 Views, 4 Replies

LT 2017 Required Permissions

- I used an Admin Account to install AutoCAD LT 2017 onto the desktop.

- the install ran fine.

- I could then launch the AutoCAD LT 2017 product, and it seems to operate and work fine.

 

- if I then restarted the machine, and logged in as a regular user, and launched AutoCAD LT 2017, I get a generic error popup window, saying that AutoCAD LT 2017 has stopped working, and giving me option to Close the Program.

 

 

4 REPLIES 4
Message 2 of 5
TravisNave
in reply to: Anonymous

You need to temporarily give the user local admin or power user privilege on first launch so that it can complete the profile setting setup for that user.  Once launched, you can move them back to a restricted user.  Though, honestly, there is no reason not to give your draftsmen and engineers local administrator rights on their own machine.  It does not give them any more privileges in your enterprise and will save you lots of headaches like this.  Smiley Wink



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Message 3 of 5
Mark.Lancaster
in reply to: TravisNave

@Anonymous

 

In case the information that @TravisNave has provided doesn't resolve this issue you may want to review this article and its solutions.  But I would assume this issue if related to the information I provided would be in the case for all user accounts and not just certain ones.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 4 of 5
troy_robinson
in reply to: TravisNave

Hi,

 

I'm working with Ron on this issue.

 

I have already tried  :

- giving Admin Rights to our 'regular' user account.

- restarting machine

- logging in with this 'regular' user account, which now has admin privleges .

- launching AutoCAD LT will still get same exact error.

 

 

Message 5 of 5
natasha.l
in reply to: troy_robinson

Hello @troy_robinson,

 

Sorry for the frustration. Please review the steps below: 

 

  1. Users must have Full Control permissions (Administrator) to all files and folders in the C:\Users\USERNAME%  directory and registry keys (HKEY_CURRENT_USER & HKEY_LOCAL_MACHINE) review Restricted user 
  2. Make sure you have an updated graphics card driver on the manufacturer's website (Assign the correct Graphics Card - Step #8)
  3. Operating System has the latest updates based on the  system requirement for the software 
  4. Update your product with the latest service pack or Hotfixes by visiting the Autodesk website or account
  5. Locate the install log or Control Panel for Microsoft Visual C++ have properly installed
  6. In Windows Start, delete unnecessary items in the Windows Temp folder, but do not delete the Windows Temp folder itself. You can locate the Temp folder by entering %TEMP% in the Search bar of Windows Start
  7. Temporarily disable antivirus & firewall, use Task Manager to "End Task" feature to end the anti-virus software or other items that could be running in the background
  8. If the above does not resolve the issue continue & try Clean Uninstall of the product and downloaded via Autodesk Virtual Agent and install the product again

Thank you for posting. Smiley Happy

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