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I work for the Harris County Public Library, and via a non-profit affiliated with one of our libraries, we were gifted two Suite lisences for public use. However after payment, in our attempt to download your product, I recieved the error you see below.
While this is being fixed, I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...
Travis Nave
Need help in your post? Mention me with @TravisNave
HOT: Named User FAQ | 2025 Download Links | Invalid Serial Number | LiteHTML.DLL error | Reset Autodesk 2020-25 Licensing
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It should be in your Subscription Center. Or you can install as 30-day
trial for now until you acquire that information.
Travis Nave Need help in your post? Mention me with @TravisNave
My Expert Contributions to theAutodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
trial for now until you acquire that information.
Travis Nave
Need help in your post? Mention me with @TravisNave HOT: Named User FAQ | 2025 Download Links | Invalid Serial Number | LiteHTML.DLL error | Reset Autodesk 2020-25 Licensing
My Expert Contributions to the
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Hi @Anonymous ,
Following your purchase, your product serial number and product key should have been sent to you via email.
Could you please check your spam folders for that email?
Thanks!
Camilo Lemos
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