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Expired license message

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Message 1 of 5
jf006889
Explorer
458 Views, 4 Replies
‎02-21-2024 05:52 AM
‎02-21-2024 05:52 AM

Expired license message

I opened Revit after a while and it said my license had expired. I renewed it using the link provided, I then reopened Revit and the same message popped up. I uninstalled and reinstalled, same message. I unassigned my email and reassigned my email, same message. I have tried uninstalling it and reinstalling it many times now but its all just the same. Please help!

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Message 2 of 5
rkmcswain
Mentor
in reply to: jf006889
‎02-21-2024 07:56 AM
‎02-21-2024 07:56 AM

What is the error message you received?

 

This one?

 

rkmcswain_0-1708530994213.jpeg

 

R.K. McSwain ● ● ● ● | CADpanacea | on twitter
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Message 3 of 5
TravisNave
Mentor
in reply to: jf006889
‎02-21-2024 02:21 PM
‎02-21-2024 02:21 PM

Reinstalling does nothing to the licensing of the software.  So reinstalling over and over will just introduce extra problems that you do not have.  You might need to do a license reset.  



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 5
handjonathan
Community Manager
in reply to: jf006889
‎02-28-2024 04:25 AM
‎02-28-2024 04:25 AM

Hi @jf006889 

Thanks a lot for posting your question to the forums!   Have the solutions suggested by @rkmcswain @TravisNave helped with your issue?
 
We look forward to hearing back from you with more information so we can help you as a community! 



Jonathan Hand


Industry Community Manager | AEC (Architecture & Building)

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Message 5 of 5
jf006889
Explorer
in reply to: jf006889
‎02-28-2024 04:31 AM
‎02-28-2024 04:31 AM

Thanks for the replies. Interestingly, installing the older version on the 2024 Revit worked and didn't display the license expired message. Not sure how this works.

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