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Do not use the Install Now option to download. Instead, download the software from the Autodesk Virtual Agent
Once there, use the Download Links option to navigate to the application you need to download.
NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.
If this information was helpful, please consider using the Accept Solution
Darin Green
Director of Customer Support
Synergis Engineering Design Solutions
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Darin is right. You can also consider 2017 if your product is under Subscription. I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-method...
Good Luck!
Travis Nave
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