Installation failed

Installation failed

Anonymous
Not applicable
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Message 1 of 3

Installation failed

Anonymous
Not applicable

I have tried installing Autocad 5 times. Each time I install it, it will install to quickly and a box pops up saying failed. I do not understand why it is doing this. 

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Message 2 of 3

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community

 

Without the installation log file we can only speculate what the issue is.  Most likely its due to the method you're using.

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 3

TravisNave
Mentor
Mentor

Mark is probably right, but we won't know for sure without screen captures and log files.  So if you still have problems after a fresh download, then please post more information so that we can help you!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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