Autodesk Network License Manager 2018

[TravisNave]

Well, it's that time again.  Time to update your Autodesk Network License Manager files to the latest and greatest (Autodesk) version... maybe.

Autodesk is again providing version 11.13.1.2 for 2018 products.  There is no change from the 2017 version, even though technically, the latest version of the Flexera License Manager is 11.14.1.0.  Therefore, if you are running another version of the license manager from another 3rd party vendor that uses Flexnet, then you can safely use any newer version like 11.14.1.0 and still use the old 11.13.1.2 version of the adskflex.exe file. 

NOTE:  If you have not already updated with the 2017 release, it is required to update to 11.13.1.2 for the 2018 product license to work, otherwise you will get a 0.0.0 error. 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-do...

Just like the last couple of years and moving forward, the License Manager files are no longer available for direct download from Flexera.  Per their new policy, you must obtain the license manager from your software vendor.  You can download the Autodesk Network License Manager files here for both 32-bit and 64-bit versions:

https://knowledge.autodesk.com/customer-service/network-license-administration/get-ready-network-lic...

If there are updates to the Autodesk Network License Manager files as the 2018 product line is rolled-out, I will reflect those changes in this thread. 

You can update your license file to 2018 versions from your Autodesk Accounts page once your Subscription has been updated. 

You can use the online method to activate your license here:

https://register.autodesk.com and from the new Autodesk Accounts page at https://accounts.autodesk.com

Or you can contact your Value-Added Reseller for assistance. You can locate your VAR here:

http://www.autodesk.com/resellers/locate-a-reselle​r

To update your license file, you will need to provide your serial number and ethernet ID of the new license server.

For a Quick-Start Guide on configuring the Autodesk License Manager, please see my post for further information:

http://forums.autodesk.com/t5/Installation-Licensi​​ng/Quick-Start-Guide-for-Configuring-LMTOOLS/m-p...

Good Luck!

P.S.  If I am lucky, @Otto won't respond to this post this year! 

[TravisNave]

---

@Anonymous wrote:

Debug log as requested.

For reference, we are running 2 licenses as seperate services within the NLM.

Marc.

---

You are not trying to run to separate Autodesk license files as 2 separate services are you?  This doesn't work. 

Your debug.log file does not show that 2018 is available, so I suspect one license file is superseding the other. 

You almost certainly have a misconfigured license manager.

[Darin.Green]

@Anonymous

The issue is that you swapping in/out license files. When you loaded the 2018 license file in, the user marc.andrew pulled a license for AutoCAD 2018. However, now you've put the 2017 license back in which doesn't have 2018 licenses so the report shows Marc's license as Unsupported. 

Currently since your license file only includes 2017 licenses, users with 2018 installed will not be able to use their products. You'll need to generate a new license file for your 2018 products which will include 2017, 2016, 2015, & 2014 licenses.

A must do:

Always update your license file to the latest and greatest after new releases, purchases, and when dropping licenses.

Solution:

1. Generate a new license file with all of your products
2. Stop the server via LMTOOLS, then close LMTOOLS
3. Delete the old license from the server
4. Paste the new license on the server
5. Within LMTOOLS, on Config Services tab
6. Change the license file path to look at the new license file
7. Save Service
8. On the Start/Stop/Reread tab, click Start Server

[Anonymous]

Thanks, maybe a bit of context will help. Initially we had license issues before we realised that we needed to set up 2 services. After that everything was running fine, we had capacity spare in the licenses as people were out of the office. I was running AutoCAD2018 when it suddenly denied? me access to the license, I was told the license file was unavailable as you wuld expect if all licenses were being used. I was surprised as my machien is the only one with 2018 installed and we had 2017 licenses available for other users. All attempts to restart 2018 were met with the same error (code 0.0.0) even when only one of our revit suites, seperate .lic file, was in use. I've tried clean uninstall, via Autodesk tool, and install but with no success. All checks on the NLM suggest that both .lic files are being read and that all versions are available. What I can't understand is the random loss of the 2018 license during use. The NLM is installed on our main server with access limited to our IT manager so no-one could have accessed it and made changes. We've tried stopping/restarting and re-reading cycles with the same result, all licenses apear to be available.

My suspicion is that it's a machine based fault, but I wouldn't know where to look.

Hope this helps, anything more you may need please let me know.

[Anonymous]

Darian,

Thanks, that makes a lot of sense. I don't have the ability to geneate new licenses from our subscription centre, i suspect that the account manager has issued a single user license for 2018, rather than the combined license we should be using. It sounds like he shouldn't have been given the option in our subscription centre in the first place. Hopefully this will solve it.

Just out of curiosity, why have the ability for multiple services. I only ask as this solution was offered via the Autodesk Knowledge Base, using Maya and Studio Max as examples of multilple licenses from the same vendor. Would these not also be best served as a combine license.

Thanks and regards

Marc

[Darin.Green]

@Anonymous

If your Contract Manager generate the license from the Autodesk Account, they should select all of the available products. When the license is generated, all of the licenses would exists in a single license file with all of selected licenses within. 

You cannot use multiple services with multiple Autodesk licenses on the same machine. That being said, if happen to generate licenses one by one, then you'll need to copy and paste them into a single license file. Then, that license file would be used for all license request.

Hope that make sense...

[Anonymous]

Travis,

Is there a way to switch from a network license to a standalone license? Whenever I try to request an activation code for AutoCAD I am asked for my server name and info which leads me to believe that I accidentally set up a network license. I do not want to put my license on the server, instead I would like a stand alone license that can be used by two people non-concurently.

Any help is greatly appreciated.

thank you,

[Darin.Green]

@Anonymous - For future reference, please create a new thread. If you currently own a Single-User License this should help get your application working. Assuming you have a valid serial number/contract.

1. On your computer, navigate to:
   • ​​C:\ProgramData\Autodesk\CLM\LGS\<product key>_<<product version>>\
2. Delete the LGS.data file.
3. Navigate to
   
   • C:\Users\<username>\AppData\Roaming\Autodesk\
4. Delete the ADUT folder and it's contents
5. Start the application.

When you start the application, it will Prompt you to choose one of the following:

• Login - 30 day trial licenses
• Serial Number - Standalone and Single-User activations
• Network - Network License server for obtaining licenses from a machine on your network

Choose the option that matches your license. 

NOTE: Students will always use the Serial Number option

[Mark.Lancaster]

@Anonymous

In addition to @Darin.Green information..   What type of license do you have?  Meaning if you purchased/subscribe to a network/multi-user license than you can't switch it.  You would have to get a new standalone/single user license.   In addition if this a term based license, you can't have 2 people assigned to a single license unless it is a network/multi-user license.  So please clarify what type of license you have.

[TravisNave]

@Anonymous,  If you are using 2017 or 2018, then you can do this quite easily now.

https://forums.autodesk.com/t5/installation-licensing/switch-from-network-to-stand-alone-in-2017-yes/td-p/6231387

Good Luck!

[jorma_heikkuri]

@TravisNavecan you attach also FlexNet11.14.1.zip ‏x86 version. Shhh!

[johan]

I have Civil 3D 2018 multi user, and I cannot get the software to run

The server is 2012R2

The PC is Windows 10

See herewith all 

Diagnostics

--------

FlexNet diagnostics on Mon 9/25/2017 11:21

-----------------------------------------------------

License file: C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic

-----------------------------------------------------

"64900CIV3D_F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license cannot be checked out because:

A PACKAGE component must be specified.

Feature:       64900CIV3D_F

License path:  C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic;

FlexNet Licensing error:-125,147

For further information, refer to the FlexNet Licensing documentation,

available at "www.flexerasoftware.com".

-----------------------------------------------------

"86893CIV3D_2018_0F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license can be checked out

-----------------------------------------------------

"86718CIV3D_2017_0F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license can be checked out

-----------------------------------------------------

"86514CIV3D_2016_0F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license can be checked out

-----------------------------------------------------

"86354CIV3D_2015_0F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license can be checked out

-----------------------------------------------------

"86173CIV3D_2014_0F" v1.000, vendor: adskflex, expiry: 12-may-2018

  License server: LCE-SERVER

  floating license  starts: 1-jan-1990,   expires: 12-may-2018

  Requests from the same USER/HOST do not consume a new license

This license can be checked out

Status

--------

Flexible License Manager status on Mon 9/25/2017 11:21

[Detecting lmgrd processes...]

License server status: 27000@LCE-SERVER

    License file(s) on LCE-SERVER: C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic:

LCE-SERVER: license server UP (MASTER) v11.12.1

Vendor daemon status (on LCE-SERVER):

  adskflex: UP v11.12.1

Feature usage info:

Users of 64900CIV3D_F:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of 86893CIV3D_2018_0F:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of 86718CIV3D_2017_0F:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of 86514CIV3D_2016_0F:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of 86354CIV3D_2015_0F:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of 86173CIV3D_2014_0F:  (Total of 1 license issued;  Total of 0 licenses in use)

11:35:25 (lmgrd)   Please Note:

11:35:25 (lmgrd)

11:35:25 (lmgrd)   This log is intended for debug purposes only.

11:35:25 (lmgrd)   In order to capture accurate license

11:35:25 (lmgrd)   usage data into an organized repository,

11:35:25 (lmgrd)   please enable report logging. Use Flexera Software LLC's

11:35:25 (lmgrd)   software license administration  solution,

11:35:25 (lmgrd)   FlexNet Manager, to  readily gain visibility

11:35:25 (lmgrd)   into license usage data and to create

11:35:25 (lmgrd)   insightful reports on critical information like

11:35:25 (lmgrd)   license availability and usage. FlexNet Manager

11:35:25 (lmgrd)   can be fully automated to run these reports on

11:35:25 (lmgrd)   schedule and can be used to track license

11:35:25 (lmgrd)   servers and usage across a heterogeneous

11:35:25 (lmgrd)   network of servers including Windows NT, Linux

11:35:25 (lmgrd)   and UNIX. Contact Flexera Software LLC at

11:35:25 (lmgrd)   www.flexerasoftware.com for more details on how to

11:35:25 (lmgrd)   obtain an evaluation copy of FlexNet Manager

11:35:25 (lmgrd)   for your enterprise.

11:35:25 (lmgrd)

11:35:25 (lmgrd) -----------------------------------------------

11:35:25 (lmgrd)

11:35:25 (lmgrd)

11:35:25 (lmgrd) Server's System Date and Time: Mon Sep 25 2017 11:35:25 Namibia Daylight Time

11:35:25 (lmgrd) pid 15336

11:35:25 (lmgrd) SLOG: Summary LOG statistics is enabled.

11:35:25 (lmgrd) Detecting other license server manager (lmgrd) processes...

11:35:25 (lmgrd) Done rereading

11:35:25 (lmgrd) FlexNet Licensing (v11.12.1.4 build 154914 x64_n6) started on LCE-SERVER (IBM PC) (9/25/2017)

11:35:25 (lmgrd) Copyright (c) 1988-2014 Flexera Software LLC. All Rights Reserved.

11:35:25 (lmgrd) World Wide Web:  http://www.flexerasoftware.com

11:35:25 (lmgrd) License file(s): C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic

11:35:25 (lmgrd) lmgrd tcp-port 27000

11:35:25 (lmgrd) (@lmgrd-SLOG@) ===============================================

11:35:25 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===

11:35:25 (lmgrd) (@lmgrd-SLOG@) Start-Date: Mon Sep 25 2017 11:35:25 Namibia Daylight Time

11:35:25 (lmgrd) (@lmgrd-SLOG@) PID: 15336

11:35:25 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.12.1.4 build 154914 x64_n6 ( build 154914 (ipv6))

11:35:25 (lmgrd) (@lmgrd-SLOG@)

11:35:25 (lmgrd) (@lmgrd-SLOG@) === Network Info ===

11:35:25 (lmgrd) (@lmgrd-SLOG@) Socket interface: IPV6

11:35:25 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000

11:35:25 (lmgrd) (@lmgrd-SLOG@)

11:35:25 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===

11:35:25 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes

11:35:25 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server

11:35:25 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic -l C:\Autodesk\Network License Manager\3DLog -z -s

11:35:25 (lmgrd) (@lmgrd-SLOG@) License file(s) used:  C:\Autodesk\Network License Manager\CIV3D2018enlicenseV1.lic

11:35:25 (lmgrd) (@lmgrd-SLOG@) ===============================================

11:35:25 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-1024

11:35:25 (lmgrd) Starting vendor daemons ...

11:35:25 (lmgrd) Starting vendor daemon at port 2080

11:35:25 (lmgrd) Using vendor daemon port 2080 specified in license file

11:35:25 (lmgrd) Started adskflex (pid 13948)

11:35:25 (adskflex) Unable to initialize access to trusted storage: 1

11:35:25 (adskflex) FlexNet Licensing version v11.12.1.4 build 154914 x64_n6

11:35:25 (adskflex) SLOG: Summary LOG statistics is enabled.

11:35:25 (adskflex) SLOG: FNPLS-INTERNAL-CKPT1

11:35:26 (adskflex) SLOG: VM Status: 0

11:35:26 (adskflex) SLOG: FNPLS-INTERNAL-CKPT2

11:35:26 (adskflex) Server started on LCE-SERVER for:    

11:35:26 (adskflex) 64900CIV3D_F (consisting of:                               86893CIV3D_2018_0F

11:35:26 (adskflex) 86718CIV3D_2017_0F 86514CIV3D_2016_0F 86354CIV3D_2015_0F

11:35:26 (adskflex) 86173CIV3D_2014_0F)

11:35:26 (adskflex) EXTERNAL FILTERS are OFF

11:35:26 (lmgrd) adskflex using TCP-port 2080

11:35:26 (adskflex) SLOG: Statistics Log Frequency is 240 minute(s).

11:35:26 (adskflex) SLOG: TS update poll interval is 10 minute(s).

11:35:26 (adskflex) SLOG: Activation borrow reclaim percentage is 0.

11:35:26 (adskflex) (@adskflex-SLOG@) ===============================================

11:35:26 (adskflex) (@adskflex-SLOG@) === Vendor Daemon ===

11:35:26 (adskflex) (@adskflex-SLOG@) Vendor daemon: adskflex

11:35:26 (adskflex) (@adskflex-SLOG@) Start-Date: Mon Sep 25 2017 11:35:26 Namibia Daylight Time

11:35:26 (adskflex) (@adskflex-SLOG@) PID: 13948

11:35:26 (adskflex) (@adskflex-SLOG@) VD Version: v11.12.1.4 build 154914 x64_n6 ( build 154914 (ipv6))

11:35:26 (adskflex) (@adskflex-SLOG@)

11:35:26 (adskflex) (@adskflex-SLOG@) === Startup/Restart Info ===

11:35:26 (adskflex) (@adskflex-SLOG@) Options file used: None

11:35:26 (adskflex) (@adskflex-SLOG@) Is vendor daemon a CVD: No

11:35:26 (adskflex) (@adskflex-SLOG@) Is TS accessed: No

11:35:26 (adskflex) (@adskflex-SLOG@) TS accessed for feature load: -NA-

11:35:26 (adskflex) (@adskflex-SLOG@) Number of VD restarts since LS startup: 0

11:35:26 (adskflex) (@adskflex-SLOG@)

11:35:26 (adskflex) (@adskflex-SLOG@) === Network Info ===

11:35:26 (adskflex) (@adskflex-SLOG@) Socket interface: IPV6

11:35:26 (adskflex) (@adskflex-SLOG@) Listening port: 2080

11:35:26 (adskflex) (@adskflex-SLOG@) Daemon select timeout (in seconds): 1

11:35:26 (adskflex) (@adskflex-SLOG@)

11:35:26 (adskflex) (@adskflex-SLOG@) === Host Info ===

11:35:26 (adskflex) (@adskflex-SLOG@) Host used in license file: LCE-SERVER

11:35:26 (adskflex) (@adskflex-SLOG@) Running on Hypervisor: None (Physical)

11:35:26 (adskflex) (@adskflex-SLOG@) LMBIND needed: No

11:35:26 (adskflex) (@adskflex-SLOG@) LMBIND port: -NA-

11:35:26 (adskflex) (@adskflex-SLOG@) ===============================================

11:36:55 (adskflex) TCP_NODELAY NOT enabled

SERVER LCE1-SERVER 0800271479e3

USE_SERVER

VENDOR adskflex port=2080

PACKAGE 64900CIV3D_F adskflex 1.000 COMPONENTS="86893CIV3D_2018_0F \

                86718CIV3D_2017_0F 86514CIV3D_2016_0F 86354CIV3D_2015_0F \

                86173CIV3D_2014_0F" OPTIONS=SUITE SUPERSEDE=64900CIV3D_F \

                ISSUED=25-Sep-2017 SIGN="092B 287B 12A5 80C7 5E95 9584 D69F \

                E6E8 66CC 88FD F22C 0107 5AF7 F8D8 EC71 11B3 34C5 AF91 3078 \

                992D 4A00 C8BB 6F5F C447 980A 9260 9828 7F84 13F1 6053" \

                SIGN2="18F5 6BFA 45AD 38E6 26F1 4589 F915 7D4C 2EC3 8995 6C33 \

                D054 42F0 52A4 2E5B 12F8 AE16 1B2E 68E7 02F0 7EDC 3581 66C0 \

                B900 6C91 2C53 6E9A 93BE 3B67 7CC0"

INCREMENT 64900CIV3D_F adskflex 1.000 12-may-2018 1 \

                VENDOR_STRING=commercial:extendable SUPERSEDE=64900CIV3D_F \

                DUP_GROUP=UH SUITE_DUP_GROUP=UHV ISSUED=25-Sep-2017 \

                BORROW=4320 SN=xxx-xxxxxxxx SIGN="0F39 F6EE 0AF3 3ACD 6A5D \

                7495 DB02 1C52 F2AE 7B5E 947F FBE6 899A 7778 6189 1692 C65F \

                6AE6 51C0 7BC4 E029 2CC5 171A 7126 8B5C 77D8 43EF BCEE B9F3 \

                6980" SIGN2="0CCF F9CD 77D6 6FCF 32FF 6947 082D E813 61B6 AF98 \

                A3B4 E11C D9E0 ABC8 8F76 119F BD52 A446 711D 87FF D886 2359 \

                C2E0 97EA 34B8 1FFC 57F1 997A E627 D68B"

[Mark.Lancaster]

@johan

You are using the incorrect license manager or LMGRD.exe.  License manager and LMGRD.exe must be version 11.13.1.2.  Your information is showing version 11.12.1.4 (which is the 2016 version).. 

If you did upgrade the license manager to version 11.13.1.2 make sure the correct LMGRD.exe is being used.  This version 11.13.1.2 changed the default location of where the license manager gets installed but your settings get left over and pointing to the wrong location.

[johan]

I had installed version 11.13.1.2, and the same happened, I followed a link and they advised that I should install 11.12.1.4, and that apparently would solve the problem

[Mark.Lancaster]

@johan

What link advise you to install an older version of the license manager to support newer license syntax that requires version 11.13.1.2?

Have you reviewed this article and its solutions.

[johan]

I have been struggling with the problem since 9 am, and I cannot remember the site, it will take me again about 2 hours to locate this site, sorry. I will go and reinstall version 11.13.1.2 tomorrow morning and advise outcome

[TravisNave]

When you say the software won't run what error number are you getting on the client?  Your NLM is required to be updated.  If you require a downgrade, then you can only use version 11.7.  I also notice that the protocol in use us IPv6, which is often problematic.  You might want to use IPv4 instead.

Also make sure that your date/time and timezone settings are correct and match the clients as well. 

[natasha.l]

Hello @johan,

Please verify the Server Name, HostID & values by following the steps in this article: Error: [-15.570.0] Network License Not Available

Thank you for posting. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[johan · Accepted solution]

Hi

I tried all that was suggested, but got the same results, as a last resort I switch the firewall off, and it work. I would appear that Microsoft updated the software and all the exception that we had in the firewall was all reset. Thanks for your assistance

[johan]

I tried all that was suggested, but got the same results, as a last resort I switch the firewall off, and it worked. It would appear that Microsoft updated the software and all the exception that we had in the firewall was all reset. Thanks for your assistance

[Anonymous]

Hello,

Can you please tell me the most cost effective solution to track network usage for almost 80 network autodesk/IDSP licenses please?

we will also need Bentley, maybe ensri, maybe Bluebeam in the future.

http://blogs.rand.com/support/2016/02/autodesk-software-usage-reporting.html

• Flexera Manager
  • https://www.flexera.com/enterprise/resources/?type=demo – employees “buy” available software and gets approval
  • do the have a network usage report to monitor department usage by employee
  • JTD FlexReport – data stored in SQL, http://jtbworld.com/contact
    •  
• OpenLM
  • Includes Autodesk,
  • Can buy Bentley tracking
• Open iT Software - https://openit.com/products/analyzer-for-autodesk-licensing/
  • Includes Autodesk
  • Includes Bentley
  • Mobile app
  • Export to excel
  •  
• X-formation license statistics
• The Cetrus Platform – Centrus Application Meter
•