Autodesk Design Review 2013 Setup - Installation failed.

[Anonymous]

I am on Windows 8 RTM x64. I am trying to install Design Review 2013, but the "internet connection" isn't being "found". My internet connection is fine. See the following:

 

[TravisNave]

Please be aware that Autodesk products are not yet supported on Windows 8.  You should look to see if you can find a full download if available. 

[Anonymous]

Thanks.

Re: "You should look to see if you can find a full download if available."

I wasn't able to...any chance you could point me in the right direction?

David

[dembkod]

dcuccia,

Hello. This program is not supported on Windows 8, so it may not be usable in your environment. There is an alternate download method, however. I have a link for you hat describes this here:

http://upandready.typepad.com/up_and_ready/2012/04/design-review-download-now-vs-additional-install-...

Thank you for taking part in our community!

David Dembkoski

  

Product Support Specialist

Autodesk Product Support

[Anonymous]

---

@dembkod wrote:

dcuccia,

Hello. This program is not supported on Windows 8, so it may not be usable in your environment. There is an alternate download method, however. I have a link for you hat describes this here:

http://upandready.typepad.com/up_and_ready/2012/04/design-review-download-now-vs-additional-install-...

Thank you for taking part in our community!

David Dembkoski

  

Product Support Specialist

Autodesk Product Support

---

David - that worked perfectly. I'm up and running, thanks very much! -David

[sonablue]

Hmm, but I'm getting the same error message... on a workstation that's WinXP 32-bit. I've tried the alternative download option as well. Any other ideas what I can do?

Thanks in advance.  ~Sona

[dembkod]

sonablue,

Hello. I would uninstall the program and wipe the residual folders for Design Review. There could be residual traces from a failed install.  First, run the MS Fixit utility and try to uninstall Design Review if it lists in this program.

http://support.microsoft.com/mats/Program_Install_and_Uninstall\

Next, look for and delete residual traces that may be there. They will be clearly named and in a variety of places:

C:\Program Files\Autodesk\

C:\ProgramData\Autodesk\

C:\Program Files (x86)\Autodesk\

C:\Users\All Users\Autodesk\

C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\

C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

After all this is clean, make sure you have the MSI installer on your system.

http://www.microsoft.com/en-us/download/details.aspx?id=8483

Log in with an Admin account, turn off Windows UAC and Antivirus and give the install a go.   

Thank you for taking part in our community!

David Dembkoski

Product Support Specialist

Autodesk Product Support

[sonablue]

Hi dembkod,

Hmm, those look like folders in Win7, not WinXP. Nevertheless I'll look for their equivalent and clear what I find.

It's become less of a priority now that I've been switched to a Win7 machine myself (irony!), but a few other CAD users in my group are still using WinXP workstations and might like to see this resolved.

Thanks,

[Anonymous]

David-

This worked for me as well.  Thank you for your help!

[Anonymous]

Hello

I am getting similar errors as shown in the images on the 1st post.   I am using 64 bit windows 7 and I am in a Corporate environment, not at home.  Is it a firewall or other security issue that is blocking me?   My internet connection is fine.  Here is what I downloaded and the error I get.  I tried version 2012 also, got same type of error.

[jessica.t · Accepted solution]

Hi @Anonymous and welcome to the community!

Will you try this posted solution and let me know if it resolves your issue? If not, please respond to this post with further details.

Thank you!

[Anonymous]

it worked,  thank you ,  just download the BIG file and install,  seems to work fine

[jessica.t]

You're welcome! Happy to help!