Receiving products from the bottled water manufacturing plant using 11 Rial Guide Vehicles (RGVs) for transportation to the Automated Storage and Retrieval System (ASRS), which serves all three production lines. The RGVs' operation works as follows: when products are placed in the receiving buffer with two available positions, the system immediately sends commands to the RGVs to pick up the products from the buffer. The RGVs prioritize picking up the nearest products first. Consequently, the production line located farthest away (Production Line 1) experiences the highest downtime from January to May 2566, with an average downtime of 449.48 minutes. Production Line 2 has an average downtime of 65.12 minutes, while Production Line 3 experiences 76.00 minutes of downtime during the same period. If a production line stops for more than 20 minutes, it requires a complete drainage of the ongoing production process, including scrapping all unfinished goods. This significantly increases the production costs. Consequently, conducting experiments to address this issue becomes complicated, as full-scale production is necessary to identify the causes and implement effective solutions. Thus, stopping production for testing purposes is not a viable approach in this case.