I have down loaded AutoCAD 2010's stand alone program. I am having an issue trying to activate it. This program was used by the employee before me at NASA on another pc and has left. I am trying to resurrect for my use.
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No one can help me with this problem. Is there a number I can call at Autodesk to get me up and running? It seems to be really hard to get incontact with a real person.
What error do you get? It's possible that the 2010 license has expired if it were ever upgraded or the Subscription has lapsed. Currently, Subscription allows for 2014, 2013, 2012, and 2011 only. If you are getting an invalid serial number error, this is likely the culprit.
It reconizes the sn and it seems to be good but it says I need access to the old pc to transfer it.
Bah. Don't try to use any license transfer. Just launch the product and try to activate it.
Tried to just open and it wont let me beause it is still active on the old pc.
That has nothing to do with it. Can you not simply open the program and click activate?
Do you get an error that says you've activated too many times? Can you input an activation code in manually? If so, you can get an activation code to do this.
Sounds like you need new IT. Not having local admin rights to your machine is a failure on their part. Being IT myself, I can sound off on my soap box as such.
In any case, have them also activate the software under admin privileges.
As a Gold subscription customer, you can contact our technical support by phone.Please refer to this solution on how to acess your phone support.
As for your activation issue, it will be better if you can provide more details, like error messages or images, so we can give you suggestions on how to resolve it.
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Did your problem resolved after reinstall the product?
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I have just changed my desktop computer C drive hard disk, after download the autocad LT 2010 program and activation found " Invalid serial number", pls help urgently. thank you.
Hi gohltkps,
Your product has likely been upgraded to a newer version.
Please, send me the serial number and request code of your product via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message).
Thank you,
Serial # xxx-xxxxxxxx
Product Key # 057B1
Request Code #xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx
Dear gohltkps,
I will send the acivation code via private message. Please remember not to post any sensitive information here for security reasons. When you log-in to your account, on the upper right hand side of the screen, right before your user ID, you will see an envelope. You can click on it and you find an email from us with theinformtion that you need to activate your license.
For future reference, please contact our Registration and Activation Team directly for immediate assistance.
Best Regards,
@Anonymous
Welcome to the Autodesk User's Community..
If you are trying to activate the 2010 version you're no longer allowed as of Aug 31 2019.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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