Maya Student 2016 not installing at path

Anonymous · ‎06-01-2016

I am trying to install maya 2016 student version. There are no errors during installation. But when the installation is finished, maya is nowhere to be seen in the path where it has supposedly been installed. I check the properties of the folder and there are 0 files.

I have done clean uninstalls and reinstalls several times, but the issue persists.

matthew.d · ‎06-01-2016

Hi @Anonymous,

Welcome to the community!

Sorry to hear about the issue. Are you running Windows 10? Have you tried disabling your antivirus and installing from the virtual agent?

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

TravisNave · ‎06-01-2016

When you install does it state that May is ALREADY INSTALLED on the left side?

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr...

Might start at those above. Good Luck!

Travis Nave

Need help in your post? Mention me with @TravisNave

HOT: Named User FAQ | 2025 Download Links | Invalid Serial Number | LiteHTML.DLL error | Reset Autodesk 2020-25 Licensing

My Expert Contributions to the

Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus

Understanding Failures in the Installation .log File | Server Status from Client | Autodesk 2024 System Requirements Fix | Reuse USB Stick

⤽ If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you! ⤵

Anonymous · ‎06-20-2016

How do I use the virtual agent to download the student version? I couldn't manage to do it.

Anonymous · ‎06-20-2016

I preformed a clean uninstall according to the instructions, but the problem still remains.

matthew.d · ‎06-20-2016

HI @Anonymous,

You would first generate the license within the education community, then you would install the virtual agent. The program download is the same, it just uses a different method.

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

Anonymous · ‎06-21-2016

What do you mean by generate a licenese within the education community? And how do I do it?

dgorsman · ‎06-21-2016

Stupid question time: are you installing to the default location, or somewhere else?

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.

matthew.d · ‎06-23-2016

Hi @Anonymous,

All you need to do to generate an educational license is fill out the fields on this page.

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.