Requesting a server license file with multiple products

[postmah]

We changed the mac address of our License server and need a new license file with multiple products created with the new mac address.  Any help would be appreciated.

Thank you

[Mark.Lancaster]

@postmah

To generate a license file (pick one)

1.  The contract manager or software coordinator for you subscription can log into their Autodesk Account and select Generate License file link

2.  Go to the Autodesk Register Once Web site and follow the prompts.  With Register Once you have to repeat the process for each network serial # that you have and then combine the license file at the end.

3.  Contact your reseller and they will do it for you.

4.  Contact Autodesk here and they will do it as well.

In all cases you will need the name and MAC address of the machine that is hosting the license file.   One final thing, you must update your license manager to version 11.13.1.2 (https://knowledge.autodesk.com/customer-service/network-license-administration/get-ready-network-lic...)

[rkmcswain]

I like #3 the best. Make them earn their keep 😄

[TravisNave]

It'd be a lot easier to simply change the MAC back to the old one. If this is a VM, then it should be fairly easy to hard-code in your MAC.  In fact, you should absolutely do this for any virtual server if you are using the NLM.  Otherwise, you will have this problem again.