Installation complete, Maya failed to install.

[Anonymous]

The first time I got my student license with Autodesk was for the 2013 version of Max about 6 months ago. Unfortunately, I encountered a problem with my computer shortly after and had to wipe it clean. 

When I tried reinstalling Max I had a frustrating problem in which Max would finish the install but would fail to install some products (including Max). 

It wasn't until I got assistance from support and was emailed a .exe that it finally ended up working.

I am now having the same problem with my Student License for Maya

Installation Log below.

2015/10/25:23:02:04 Shayne ONIONS === Setup started on ONIONS by Shayne ===
2015/10/25:23:02:04 Shayne ONIONS Path_Length: 143
2015/10/25:23:02:04 Shayne ONIONS Current Directory C:\Autodesk\Autodesk_Maya_2015_R1_wi_en-US
2015/10/25:23:02:04 Shayne ONIONS Launch
2015/10/25:23:02:04 Shayne ONIONS CommandLine /PK 657G1 /SN 900-58414820 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_R1_wi_en-US_Setup.exe?dummy=0...
2015/10/25:23:02:04 Shayne ONIONS Path_Length: 143
2015/10/25:23:02:04 Shayne ONIONS Current Directory C:\Users\Shayne\AppData\Local\Temp\_AI8BE.tmp
2015/10/25:23:02:52 Shayne ONIONS === Setup ended ===

2015/10/25:23:02:04 Shayne ONIONS === Setup started on ONIONS by Shayne ===
2015/10/25:23:02:04 Shayne ONIONS Path_Length: 143
2015/10/25:23:02:04 Shayne ONIONS Current Directory C:\Users\Shayne\AppData\Local\Temp\_AI8BE.tmp
2015/10/25:23:02:04 Shayne ONIONS Launch
2015/10/25:23:02:33 Shayne ONIONS Download Play SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/SETUP_x64...
2015/10/25:23:02:52 Shayne ONIONS Download Complete SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/SETUP_x64...
2015/10/25:23:02:52 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:03:16 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:03:16 Shayne ONIONS PageOpen ProductInfoDialog
2015/10/25:23:03:16 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:03:22 Shayne ONIONS PageOpen FullProgressDialog
2015/10/25:23:03:23 Shayne ONIONS Download Play VCREDIST2012X86 http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/VCREDIST2...
2015/10/25:23:03:25 Shayne ONIONS Download Complete VCREDIST2012X86 http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/VCREDIST2...
2015/10/25:23:03:25 Shayne ONIONS Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2015/10/25:23:11:41 Shayne ONIONS [Error: 1056] An instance of the service is already running.
2015/10/25:23:11:41 Shayne ONIONS === Setup ended ===

2015/10/25:23:15:01 Shayne ONIONS === Setup started on ONIONS by Shayne ===
2015/10/25:23:15:01 Shayne ONIONS Path_Length: 143
2015/10/25:23:15:01 Shayne ONIONS Current Directory C:\Autodesk\Autodesk_Maya_2015_R1_wi_en-US
2015/10/25:23:15:01 Shayne ONIONS Launch
2015/10/25:23:15:01 Shayne ONIONS CommandLine /PK 657G1 /SN 900-58414820 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_R1_wi_en-US_Setup.exe?dummy=0...
2015/10/25:23:15:01 Shayne ONIONS Path_Length: 143
2015/10/25:23:15:01 Shayne ONIONS Current Directory C:\Users\Shayne\AppData\Local\Temp\_AIE5CB.tmp
2015/10/25:23:15:03 Shayne ONIONS === Setup ended ===

2015/10/25:23:15:02 Shayne ONIONS === Setup started on ONIONS by Shayne ===
2015/10/25:23:15:02 Shayne ONIONS Path_Length: 143
2015/10/25:23:15:02 Shayne ONIONS Current Directory C:\Users\Shayne\AppData\Local\Temp\_AIE5CB.tmp
2015/10/25:23:15:02 Shayne ONIONS Launch
2015/10/25:23:15:02 Shayne ONIONS Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/SETUP_x64...
2015/10/25:23:15:03 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:15:07 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:15:07 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:15:23 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:15:23 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:16:08 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:16:08 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:18:58 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:18:58 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:19:03 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:19:03 Shayne ONIONS PageOpen ProductInfoDialog
2015/10/25:23:19:03 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:20:52 Shayne ONIONS PageOpen ProductInfoDialog
2015/10/25:23:20:52 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:20:52 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:20:53 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:20:53 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:20:56 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:20:56 Shayne ONIONS PageOpen LaunchDialog
2015/10/25:23:21:00 Shayne ONIONS PageOpen LicenseDialog
2015/10/25:23:21:00 Shayne ONIONS PageOpen ProductInfoDialog
2015/10/25:23:21:00 Shayne ONIONS PageOpen ProductSelectionDialog2
2015/10/25:23:21:03 Shayne ONIONS PageOpen FullProgressDialog
2015/10/25:23:21:03 Shayne ONIONS Download Skipped VCREDIST2012X86 http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/VCREDIST2...
2015/10/25:23:21:03 Shayne ONIONS Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2015/10/25:23:33:11 Shayne ONIONS Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2015/10/25:23:33:11 Shayne ONIONS Download Play VCREDIST2012X64 http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/VCREDIST2...
2015/10/25:23:33:12 Shayne ONIONS Download Complete VCREDIST2012X64 http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/VCREDIST2...
2015/10/25:23:33:12 Shayne ONIONS Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2015/10/25:23:45:23 Shayne ONIONS Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2015/10/25:23:45:23 Shayne ONIONS Download Play DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/DIRECTX.t...
2015/10/25:23:45:24 Shayne ONIONS Download Complete DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/DIRECTX.t...
2015/10/25:23:45:24 Shayne ONIONS Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2015/10/25:23:45:27 Shayne ONIONS Install DirectX® Runtime Succeeded
2015/10/25:23:45:28 Shayne ONIONS Download Play MAYA http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/MAYA_en-U...
2015/10/25:23:47:41 Shayne ONIONS Download Aborted MAYA http://edutrial.autodesk.com/SWDLDNET4/2015/MAYA/WI/{18B8E8C8-C6C9-4E94-9125-3840D664A677}/MAYA_en-U...
2015/10/25:23:47:41 Shayne ONIONS Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603
2015/10/25:23:47:42 Shayne ONIONS Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2015/10/25:23:47:42 Shayne ONIONS Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=1619
2015/10/25:23:47:42 Shayne ONIONS Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619

[TravisNave · Accepted solution]

Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-method...

[Anonymous · Accepted solution]

After following the directions from the link, I was able to download a
.exe, but if I try running it the Autodesk Self Extract will open and tell
me "Error, Product download consists of multiple files. At least one file
is missing or has not been downloaded yet."

[TravisNave · Accepted solution]

Be sure to download all parts.