FlexLM Service doesnt start

[Anonymous]

Hello,

We use Lmtools a lot of time, but from today we start reaching the problem with it.

In debug they stop on the detecting other license server manager (lmgrd).

I doesnt know waht to do. Please help me. Thank you,

[Anonymous]

I would recommend 64-bit license manager and that your service be called
the default FlexLM Service 1.

Let me know once you've gotten that far. There's a small possibility that
you might want to use the 11.7 64-bit version as well for R2. I have found
a few times where 11.12.x.x does not work well on R2.

[TravisNave]

Post your debug log file here.  You can also PM me your license file if you'd like. 

Are you running any other license managers for other products?

[Anonymous]

Please se attached file. And thank you for Yours help

[Anonymous]

And I doesnt have rights for PM (( sadanly

[TravisNave · Accepted solution]

Stop the service.  Close LMTOOLS.  Open up the Windows Task Manager and go to the Processes (Details) tab.  Sort by name alphabetically and look for these:

lmgrd.exe

adskflex.exe

If either exist, end the processes. 

Launch LMTOOLS again and try to start the service.  Let me know the results.

[Anonymous]

I tried this 10 times ((

[Anonymous]

Also I reinstall lmtools, I add existion to firewall

[TravisNave]

Alright, that's fine. 

Do this:

Open LMTOOLS.  Go to the Config Services tab.  Check to see if there is more than one service listed in the pulldown box. 

Assuming there is only the one, click the Remove Service button and click Yes to confirm.

Configure the license manager again, checking both boxes at the bottom.  Save the Service then start it. 

Let me know.

[Anonymous]

Sadly again, I already created new service

[TravisNave]

Did you name it something other than FlexLM Service 1? I generally see
better luck keeping it default.

Also, what is your version of the license manager?

[Anonymous]

They have completely new name. And my version is last 11.12.1.4 -- 32 bit version. Its installed on the windows 2008 r2 64 bit. before they have 64 bit lmtool. Thank You again

[TravisNave]

I would recommend 64-bit license manager and that your service be called
the default FlexLM Service 1.

Let me know once you've gotten that far. There's a small possibility that
you might want to use the 11.7 64-bit version as well for R2. I have found
a few times where 11.12.x.x does not work well on R2.

[Anonymous]

and it gonna work with 2016 autocad ?

[TravisNave]

Yes. Absolutely.

[Anonymous]

Please do your have any link for the 11.7 because i cant find it on the forums. Thank you,

[TravisNave]

I have the adskflex here:

http://forums.autodesk.com/t5/installation-licensing/flexnet-licensing-error-15-quot-winsock-operati...

Let me see if I can get you the others.

[Anonymous]

Same issue ((

[TravisNave]

Is your license file still valid, by chance? Is this a Virtual Machine?

[Anonymous]

This is not virtual machine. But I'm also think about valid license. Do you have any additional solution, because tomorrow morning we need worked license. Thank you,