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AutoCAD 2023 Installation Issue

AutoCAD 2023 Installation Issue

marcus344
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AutoCAD 2023 Installation Issue

marcus344
Observer
Observer
‎08-11-2023 08:01 AM

Hello community members,

I hope you're all doing well. I'm currently facing an issue while trying to install AutoCAD 2023 on my Windows 10 machine. I've followed the installation steps provided in the official documentation, but I'm encountering an error message during the installation process.

The error message I'm receiving states: "Error 1324: The folder path 'Program Files' contains an invalid character." I've searched online for a solution, but the suggestions haven't resolved the issue.

Could anyone who has experienced a similar problem or has knowledge about this error guide me through the troubleshooting steps? I'd greatly appreciate any advice or solutions you can provide.

Thank you in advance for your assistance!

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Message 2 of 4

DarrenP
Consultant
Consultant
‎08-11-2023 10:05 AM

so you tried this: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-1324-The-fol...

DarrenP
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Message 3 of 4

TravisNave
Mentor
Mentor
‎08-11-2023 12:50 PM

In addition to the link my fellow EE posted above, I have seen a few weird instances where this is caused just by having a CD/DVD drive attached.  If you have an external one, unplug it.  If you have an internal one, go into Disk Manager and temporarily remove the drive letter associated with that drive.  You can put it back after the install.

 

Also, make sure you go into your %TEMP% folder and clear it out before installing again.  

 

But most likely, the link provided in the previous message above should fix your problem if you have foreign characters in your user profile or if your user profile is on a network drive or cloud resource.  

 

Good Luck!

 



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Message 4 of 4

marcus344
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in reply to TravisNave
‎08-12-2023 12:58 AM

Thank you for your helpful response! I appreciate your suggestions for resolving the installation issue. I'll definitely try unplugging my external CD/DVD drive and clearing out the %TEMP% folder before attempting the installation again. It's good to know that the link provided in the previous message might help if I have any foreign characters in my user profile or if my user profile is stored on a network drive or cloud resource.

I'll give these steps a try and see if they resolve the problem. If I encounter any more issues or have further questions, I'll be sure to reach out for more assistance. Thanks again for taking the time to provide such detailed advice!

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