If you enable single sign-on with Autodesk, all users of the whole domain will be enabled for single sign-on. This leads to problems for diversified companies with a few thousand users, as there is no central contact person for companies who can provide information about the involved users. If internal policies prohibit the use of alias accounts, they cannot be used. This is/was the case with our purchasing organizations worldwide. Although they do not use licenses, they must have an account with AutoDesk after the conversion of the order processes. A personal account is not helpful in this case because of representative regulations. We had to reverse a change that had already been made (see support case 23215393 of October 21, 2024). The test environment can still be used for small teams, but this only works up to 30 people Show More

Capability to assign ACC licenses to users via Entra ID groups will significantly reduce the admin workload of creating users in Autodesk Construction Cloud portal and assigning products manually. Show More

As a CAD Manager, it’s often necessary for me to work on two machines simultaneously. When employees leave the company, I need to access their systems to check in files, a process that can take significant time to complete. Meanwhile, I’m unable to continue working on my own tasks, as Autodesk now limits active sessions to just one per user. I propose allowing users to be assigned multiple licenses for the same product. Since we are paying for these licenses, we should have the flexibility to utilize each one as needed. Currently, there is no option for this in the Manage portal, which restricts our productivity. Allowing access to all paid licenses would make a substantial difference in efficiency. Show More

Allow a person to select multiple users and change roles, groups, product assignments, etc.. at one time. Currently having to change these individually is quite time consuming. Show More

Hello, it would be very useful and important to have a messaging system for users of an ACC project. To avoid emailing groups of users or individual users, to quickly communicate problems, news, miscellaneous about projects, it would be really very useful to have a single or group messaging system (users who will be able to send messages should be ES enabled. PM, BIM Manager, IT...etc.) Show More

Hi team,   We are having major issues (reseller) with new licenses purchased by our clients constantly placing themselves into unsolicited teams.   The issue with new licenses placing themselves into unsolicited teams continues to be a major frustration as large chunks of my working days are spent on live chats getting these fixed.   Initially I thought that if a new seat was added to an existing contract, that seat would then place itself into the team that contract is aligned to - this seemed to be the case for a while. Where as additional seats that weren't added onto an existing contract, would trigger the creation of a new team.   Recently it seems to have been flipped on its head and now additional seats added to existing contracts have been placed into entirely new teams?   I have also seen new licenses placed into "new" contracts be pooled into an existing team, but then also new teams created on other occasions.   It's becoming unpredictable and we really need a better method of how new licenses are placed into teams...     Show More

Currently with the latest introduction to the Autodesk waiting room in the account portal, Primary Admins/Purchaser are the only individuals who can view and move New Subscriptions to a designated team in the account portal via the new waiting room feature. This creates an inconvenience for the secondary administrators who are truly facilitating the license management in the account portal, oftentimes the contract manager/purchaser for a customer/company is not managing the software but merely signing the check or issuing the purchase order to their reseller of record/partner. Allowing secondary admins to gain visibility of the waiting room and all new licenses that are purchased can help fill the gap that is currently missing with the new waiting room functionality which is meant to eliminate the cases that are created by partners or customers needing to move new purchases into the correct allocated team in the account portal.    Additionally, if there was a Power User Role that can be enabled it may be able to provide further rights or capabilities to admins who facilitate their end users software can help in this area.  Show More

It would be really really nice to be able to email the team or groups from the manage portal. So right now we have 1 team and 10 groups. In order to email these groups I have to maintain groups in Outlook to notify them of upgrades, or tweaks, reminders or a new procedure or feature. As we grow it becomes more difficult to keep these groups accurate especially as people come and go and we move people to different groups. Being every account/user is tied to an email address it would be fantastic if we could do this. SSO is not an option near term and I don't have enough experience if SSO would help. To go along with that any other admins need to make their own email groups as well duplicating what I do.   Thanks for Listening! Show More

Hi, Our customers are finding it very difficult to identify users based on their contracts. I understand this may not currently be possible, but during renewals, it becomes challenging for customers to track specific users—especially if a user has left the company or moved to another project. This sometimes leads to disagreements among customers. If Autodesk could include an option to identify users based on contract information, it would be a great help.   Show More

I think Autodesk should be much more transparent when someone starts using a Flex Token.  I was never told at any point that it was going to use a token, even when I logged into Fusion Team.  I also wasn’t told I was using tokens over the next few days after I logged out.   I have "used" 34 tokens over the last few months, but was never told at any point that I was using them.  I am currently working with support to figure out why I am STILL being charged tokens even after logging out over a month ago.   Again, I think Autodesk should be more transparent about when a user is going to be charged tokens, how much and how often.  Also, we should be told how to stop using tokens.  I have been working with support for over two months to get this issue resolved. Show More

Would be extremely helpful to add a column next to the expiration date of the Flex token contract to show the tokens used from that contract, that way the customer will know which tokens has been consumed from the contract that shows expired or even the contract that is not expired yet but the tokens has been consumed already. When a customer purchase tokens every couple month or so, it is hard to keep track which contract/tokens has been consumed. This will add a transparency and clearance on what is going on with the tokens purchase and consumption. Another option would be if the tokens are consumed on the contract, remove that contract form the account. Simple scenario is that, customer purchased 5000 tokens, consumed all in 3 month, then purchase another 5000 and so on, (12 month) later will get a notification/s that flex tokens contract expired and that create a confusion and panic situation that is not necessary. I hope this can be resolved by the dev. team. Thank you Show More

I would like to have the ability to schedule the Exports of CSV files of Usage History and download to a central location. Show More

It would be great for admins to be able to filter account status in User Management by User page, and to resend invite to pending users in bulk. These functions will help admins to save time and reduce effort when there is large quantity of users. Show More

When I, as a primary administrator, assign or remove licenses to users, the users always receive an email with the message: "Your administrator <administrator's email address> has sent you a license...". Here we would like the message: "Your company Köster GmbH has sent you a license..." Reason: Our users should not know which person manages the licenses. Show More

Hello, I would like to suggest the idea of a "sign out of (all) device(s)" feature in the security settings in the Autodesk account (https://profile.autodesk.com/security). Since Autodesk now mostly works on a model of *sign-in* licenses, it would be useful for users to be able to sign out of all devices as they often work on multiple machines. This would allow them to be sure that they are compliant with the terms & conditions by avoiding concurrent use on multiple machines. This feature is also present in all sorts of other online services offered by Google, Microsoft, PayPal, or Imgur (to name a few). The main purpose of this feature for these companies is to add one extra layer of security to their users' accounts. This sort of feature allows to remotely revoke an authentication token after changing the password of a potentially compromised account, and thus effectively kicking out any intruder. This could eventually be offered as a paid premium feature for admins wishing greater control of the licenses they assign to their users. The use-case of this feature would be: - User navigates to their profile settings page - Navigates to the security settings - There is either a button "sign out account of all devices" and all known devices will have to sign-in again - Or a list of known devices that are signed in (showing basic information to discern them such as device name and approximate location) - That list allows to selectively sign out specific devices Show More

Create a log/view when an admin invites and adds a user, assigns or unassigns a product to a user, or deletes a user from their team, account. Admins have voiced frustration about over not having this information, and don't know how the users / licenses may have got unassigned and reassigned to someone else, as their are many admins that might be controlling it.   With the transition to named users this type of information was available through 3rd party apps for network licenses.  Show More

Hi,   SSO (Single Sign On) which is available with Premium Plan and Enterprise Plan got last year in autumn (2021) an enhancement with Active Directory Group Sync. With Active Directory Group Sync you can sync your groups and users from your AD tenant, e.g. Microsoft Azure which is the most used IDP (Idenity Provider) as far as I know.   This idea is about to send an email to the primary administrator, and if possible configurable users that need the information when more users are synched to Autodesk Account within a synched group from the IDP than licenses are available. Currently the primary administrator just get a message inside Autodesk Account that not enough licenses are availble to assign to users.   Many thanks!   Kind regards,   Matthias Schindler | CAD/CAM/PDM technical specialist | Premium Plan Postsales and technical specialist | Flex Postsales and technical specialist at Show More

For now one user can be assigned same product multiple times if he/she exists in different teams. This may cause customer lost available seats to assign product. In autodesk account, it is better to alert admin when they assign product to a user who has already granted same product in other teams. Or we should do some implements to avoid this issue happens Show More