Error [1,5,-4]

[Anonymous]

Hi,

When client read the license, the program present the error [1,5,-4]:

A valid license could not be obtain by the network license manager. Try again. If you are still unable to access a license, contact your system administrator.

Server´s administrator review the LMTOOL and he found that 1 set is in use. And we thing that the license is stick. He can not stop and restart the server.

What do we have to do?

Thanks for your help...

[TravisNave]

1.5.-4 means that all of the licenses have been used up. The server status should tell you where the license is being help up. See if that machine has a copy of the software running. You might have to check Task Manager to see if it is hung up after closing.

If all else fails, click the stop server button and restart it.

[Anonymous]

Thanks for you help.

I keep you update if I need more help... Thanks