Ive been going back and forth with email support for the last 4-5 days without a resolution to my problem
On step 7 (install 3ds max) the setup fails and gives an error message stating it cant overwrite a "Color.jpg" within the */Images/ path in my documents
looking through the smaller installation log im receiving an error 1603 and for the life of me cant fix it using most/all of the suggested methods i found searching these forums and google
i would appreciate any help i can get and apologize in advance if there is already a thread for this issue somewhere
I have attached both setup logs in a zip file to my public dropbox folder as the file is too large for the forum
https://dl.dropboxusercontent.com/u/86582471/Desktop.zip
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
Oddly enough, it is a problem at that location. Your docs are on D:\?
Often times profile redirects cause installation problems. But if you move everything back to default, install, then move it back, it usually resolves the issue.
that was an insanely simple fix, cant believe that was all there was to it
Thank you for the help
@Anonymous wrote:
Não entendi o que você quis dizer. Pode, por favor tentar explicar mais detalhadamente?
The user's My Documents folder (or potentially any other user profile folders) were redirected from the C:\Users\<username>\ folder to another location on a network location (i.e. \\servername\profile\) and it needs to be moved back to the local computer before installation will work.
Understood?
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