I need to uninstall 2013 but when i try and run the uninstaller i get "The data is invalid." (see attached screenshot).
TravisNave your cookie cutter response links dont work.
If the installer is not letting you perform the un-install please use the microsoft install cleanup fixit tool at the below link
http://support.microsoft.com/mats/Program_Install_and_Uninstall
1.) Click the "Run now" Button in the Fix-it box
2.) Accept the License Agreement
3.) Choose the option "Detect Problems and let me select fixes to apply"
4.) Select "Uninstalling"
5.) When the list of installed programs populates, select the one from the list you are unable to Re-install and then click next and yes
6.) When the tool completes There may be remnants left so please delete the directory where the product was installed
@Anonymous wrote:
I need to uninstall 2013 but when i try and run the uninstaller i get "The data is invalid." (see attached screenshot).
TravisNave your cookie cutter response links dont work.
@lhampton my cookie cutter response links have been updated. Enjoy!
To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:
http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-perform-a-clean-uninstall-of-an-Autodesk-product.html
For all other installation problems carefully consider using the Microsoft Installer Clean Up Utility at your own risk. For more information on this program, please thoroughly read my forum post here:
http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Remove-Programs/td-p/2865314
Good Luck!
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