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Cannot uninstall Civil 3d 2013

2 REPLIES 2
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Message 1 of 3
lhampton
403 Views, 2 Replies

Cannot uninstall Civil 3d 2013

I need to uninstall 2013 but when i try and run the uninstaller i get "The data is invalid." (see attached screenshot).

 

 

 

Intel i7 2600 /z68 Gigabyte
8gigs DDR3 1800
Intel 320 Series SSD
Quadro 600 (1gig)
C3D 2016 / LDT 2009 / Win7 x64
2 REPLIES 2
Message 2 of 3
asburyj
in reply to: lhampton

If the installer is not letting you perform the un-install please use the microsoft install cleanup fixit tool at the below link

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

1.) Click the "Run now" Button in the Fix-it box

2.) Accept the License Agreement

3.) Choose the option "Detect Problems and let me select fixes to apply"

4.) Select "Uninstalling"

5.) When the list of installed programs populates, select the one from the list you are unable to Re-install and then click next and yes

6.) When the tool completes There may be remnants left so please delete the directory where the product was installed



Jeffry Asbury
Message 3 of 3
TravisNave
in reply to: lhampton


@Anonymous wrote:

I need to uninstall 2013 but when i try and run the uninstaller i get "The data is invalid." (see attached screenshot).

 

 

 


@lhampton my cookie cutter response links have been updated.  Enjoy!

 

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-perform-a-clean-uninstall-of-an-Autodesk-product.html

For all other installation problems carefully consider using the Microsoft Installer Clean Up Utility at your own risk. For more information on this program, please thoroughly read my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Remove-Programs/td-p/2865314

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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