Dear All
We have a problem from AutoCad 2012(64bit version)
We right reference file, open new file and open laybox.
The lay baybox show black serneen.
We have many user have this issue.
We using windows 7 64 bit pro
We try to upgrade display card driver to latest version. But still have problem.
And black scrneen only from AutoCad.
Other software is working.
We confirm this is AutoCad problem
Anyone have idea?
Below is the error for your information
Thank you
Ming
This is AutoCad 2012 version
What is your video card and driver?
Hello,
We using NVIDIA Quadro 4000 display card.
And using from nvidia driver.
This is the link for your information
Link: http://www.nvidia.com/object/quadro-tesla-win8-win7-winvista-64bit-306.79-whql-driver.html
Thank you
Ming
Have you tried to turn on Hardware accelerator?
Please check up the Adaptive degralatation and check the graphics card update manually from software.
Is there possible to provide your system infomation *.nfo file to us?
In Windows Run, input msinfo32,exe, then click it to open System Infomation.
In System Infomation dialogbox, click File >Save, then save the *.nfo files
I have not found any special settings from the system infomation. As I could not reproduce your issue at site, I am unable to provide constructive suggestions.
Could you wait others provide you resolution or suggestion?
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