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Contributor
Posts: 17
Registered: ‎07-29-2008
Message 1 of 23 (2,307 Views)

Class Action Lawsuit

2307 Views, 22 Replies
09-08-2010 05:20 AM

Is anyone else feeling like we should all get together and bring a class action lawsuit against Autodesk for the recent decline in product quality?  It seems as though we are paying Autodesk to be beta testers for their products, creating additional cost for the users in the form of reduced productivity.  

 

I personally think that Autodesk has begun doing a great disservice to the industries that have relied on its products for so long.

Active Member
mgookin
Posts: 7
Registered: ‎09-05-2010
Message 2 of 23 (2,286 Views)

Re: Class Action Lawsuit

09-08-2010 09:02 AM in reply to: useanalog

That's not only the software industry in general but business in America today.

 

The scams are rampant through software, hardware and licensing/ subscriptions from "smart devices" on up to the biggest servers.

 

They are "selling" intangibles. How do you sell what does not exist? Enter the technology industry!

 

It seems both Autodesk and Microsoft have in recent years (versions) made stries to be more like Apple because of the dominant quality of Apple products with respect to reliability and graphics performance. Hence the stupid yellow fluffy button in Office 2007 where the File command used to be and the new interface with Autocad.

 

We the sheeple are victims of coke bottle glass wearning programmers who think they know what's best for us. All is does is brew anger and hate.

 

I'm with you in distaste for changing what works and what in my opinion is UNLAWFUL engineering to make things not backwards compatible, but I'm not down for a class action lawsuit. I just don't have time. If you can make our world better by doing it I'd love to see it happen.

*Expert Elite*
dgorsman
Posts: 4,710
Registered: ‎10-12-2006
Message 3 of 23 (2,275 Views)

Re: Class Action Lawsuit

09-08-2010 11:18 AM in reply to: mgookin

"We the sheeple are victims of coke bottle glass wearning programmers who think they know what's best for us. All is does is brew anger and hate."  Pot, meet kettle...

 

Oh no, we aren't getting exactly what we need!  I know, lets SUE everybody involved until we do!  :smileymad:

 

The only thing lawsuits (or threatening thereof) will get is to push companies away from the field, just to avoid risk exposure.  Constructive criticism, acknowledgement that different companies have different needs, and a willingness to find a solution is a much better path forward than simply demanding PERFECTION!  NOW!

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
Adopt. Adapt. Overcome. Or be overcome.
A good question will be halfway to a good answer.


Distinguished Contributor
Posts: 892
Registered: ‎12-27-2006
Message 4 of 23 (2,274 Views)

Re: Class Action Lawsuit

09-08-2010 11:36 AM in reply to: dgorsman

we should not sue over quality, that should only affect our decision to buy or not.

What should be dealt with is the misleading marketing.  In particular, calling Civil 3D a BIM software.

Its so not, and any architect that runs revit or archicad would laugh at the discontinuities in C3D.

 

Vote with your money though, there is no standard of what is acceptable, quality wise.

I would also throw in that the programming API's are in better shape than ever.  The only thing better than a gun is a machine shop to build guided missiles (if you want to get ahead).

Distinguished Contributor
Posts: 213
Registered: ‎04-01-2008
Message 5 of 23 (2,185 Views)

Re: Class Action Lawsuit

09-10-2010 01:20 PM in reply to: useanalog

you're not serious. what are some specifics? we have not loaded autocad 11 yet even though we are on subscription, or is it prescription, but 2010 is a very good program. if you see a real problem, you should state the problem. there probably are no magaizines that will let you do an op-ed, but you could start your own blog or website and try to define the problem, which would allow people to agree with you, and it would give autodesk some possibly useful feedback.

 

 

Distinguished Contributor
Posts: 892
Registered: ‎12-27-2006
Message 6 of 23 (2,176 Views)

Re: Class Action Lawsuit

09-10-2010 03:24 PM in reply to: art_turner

oh, its serious.  the OP is completely correct that quality has gone down.  It feels like Adesk is chasing beginners now with most new features.  They never get tested with larger drawings which is closer to real life.

 

It does not matter though, Autodesk can do what they want, and say what they want.  We just stop chasing the promise of this and that, and get around investing in their software.  Not through illegal means though, just by buying acad or bricscad instaed of acad verticals, and minimizing subscription.  Don't throw out the baby with the bathwater.

You have to be careful about assuming subscription is cheaper than upgrade.  You wait three years and its real close, meanwhile your risk is low.  Keep a few seats on sub though, for support and file conversion.

 

The cad industry is in a big transition, as BIM (or modeling) programs take over.  The poor civils are still digging out of junky software.  It will not last more than a couple more years, the gap will be filled, and not by Civil 3D from what I see.  Its got a lot of good things, but the foundation is seriously cracked.  Its better to start over in designing the objects, than try to warp the existing ones into submission.

 

*Expert Elite*
AllenJessup
Posts: 5,616
Registered: ‎05-21-2003
Message 7 of 23 (2,124 Views)

Re: Class Action Lawsuit

09-15-2010 11:22 AM in reply to: useanalog

Suing autodesk won't force them to make a better product even if you win. They'll be out a little money that they'll make up by raising the prices a few more cents next year. The only one who will benefit are the lawyers.

 

Allen

Mentor
namssurt
Posts: 249
Registered: ‎06-07-2010
Message 8 of 23 (2,120 Views)

Re: Class Action Lawsuit

09-15-2010 11:55 AM in reply to: AllenJessup

You can only claim if

a) they are selling an illegal product.

b) the product cannot be used to achieve their claims (irrespective of whether it does it efficiently)

or

c) causes irreparable harm - the drawings are wrong because of the software, not because of the user, or the software damages your computer, or it causes unavoidable loss of valuable data.

 

Many years back a local construction company tried to sue Lotus because a spreadsheet gave the wrong results when summing a column that they then used for a bid. Turns out that someone added a row in the middle of the sheet and didn't adjust the formulae correctly. They dropped the lawsuit with a lot of egg on their faces.

jg
Distinguished Contributor
Posts: 892
Registered: ‎12-27-2006
Message 9 of 23 (2,113 Views)

Re: Class Action Lawsuit

09-15-2010 12:30 PM in reply to: namssurt

did anyone see the add claiming "40%"time savings?

This is the kind of thing Autodesk should be ashamed of.  The backup study was entertaining.  So embarrassing for a tech company.

Valued Contributor
Posts: 100
Registered: ‎04-15-2009
Message 10 of 23 (2,085 Views)

Re: Class Action Lawsuit

09-16-2010 06:16 AM in reply to: jmaeding

I saw it referenced in an interview re: Mac-CAD someone linked me today on the ACA forum.  A lot of handwaving and refrencing MS Apps to explain why they weren't getting the ribbon even though AutoDesk is claiming that 44% productivity increase.

 

Referenced Interview: http://www.deelip.com/?p=3230

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