License problem

[Anonymous]

Mac address on the license server has been changed.

What should been done to fix it?

[TravisNave]

If it is a virtual machine, hard code the license file in your virtual NIC back to match your LIC file or you will continually have the same problem.  If it is a physical machine and you changed the network card or motherboard, then you should probably just get a new license file generated to reflect the change.

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 2 > Network

You will need to provide your serial number and new MAC of the license server.

You will get better responses in the network licensing forum for these types of requests.  Thanks!

[Anonymous · Accepted solution]

Hello

It is a license server hos Danfoss that has got a new MAC adress.

I need new license fil for our Program

See Attachement

Sveinn

Edited by
Discussion_Admin

[Anonymous · Accepted solution]

Changes were made to license server here at Danfoss causing that the license does not work. I can not create a new license file on the website since it has been done on this contract.

Can I get permission for a new license file on this agreement (110000434892)?

Sincerly

Sveinn

Edited by
Discussion_Admin

[TravisNave · Accepted solution]

I went ahead and registered this seat for you.  You should have it in your email now.

I will also PM you the license.