Shadows not showing up when floor is drawn in

[emilycross]

I've been struggling to figure out why my shadows are only showing up outside the walls of this house, and I think I've narrowed it down to the floor. When I add a floor, the shadows cast by the interior walls are no longer visible. I'm a bit of a beginner at Revit, so I'm not sure what to try.

1. Floor is drawn at Level 2

2. Walls are drawn at Level 2

3. Shadows are set to be cast at Level 2

4. This happens on the floor plan view and the 3D view

I've attached images of flooring drawn, and one with it removed. It's also worth noting, we're working with Design Options in this project, though that doesn't seem to be affecting it, and I'm working in Revit 2021

[barthbradley]

Check your View Range Settings.  

Can you post the file?  

[hmunsell]

in the view properties, check the Graphics Display Options and make sure Shadows > Cast Shadows is checked.

My Bad... never mind, ignore me.....

if that was unchecked you wouldnt get shadows on the outside either...... 

[JM_K]

Emily,

Can you do a screencap of your Viewrange settings?

[ennujozlagam]

delete existing 3D view and create a new one and orient to others view and apply shadows. thanks

[emilycross]

I tried that, but thank you.

[barthbradley]

Are you going to post the file?  That might be the next troubleshooting step. Make sure it is replicable by others.  If it ain't, then the problem could be hardware related.  

[emilycross]

See attached, thanks!

[barthbradley]

Nothing unusual in this screenshot . What am I looking for?  

[emilycross]

See attached, thanks!

[syman2000]

Can you check what level shadow is set to?

[barthbradley]

Hello?  Same screenshot posted as before. What's wrong with it? 

[emilycross]

Yes, the shadows/ground plane are set to the correct level.

[emilycross]

@barthbradley  someone else had asked for it

[barthbradley]

---

@emilycross wrote:

3. Shadows are set to be cast at Level 2

[syman2000]

Post the file so we can take a look what is wrong. I cannot replicated your issue using our own sample file.

[barthbradley]

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@emilycross wrote:

@barthbradley  someone else had asked for it

---

WHAT IS WRONG WITH IT?  

[emilycross]

Hope this helps.

[barthbradley]

What's wrong with it, Emily? 

[emilycross]

What's wrong with what? I explained my issue in the original post.