Problem installing Autocad for Mac

Problem installing Autocad for Mac

Anonymous
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Message 1 of 27

Problem installing Autocad for Mac

Anonymous
Not applicable

Hi!

I'm trying to instal Autocad for Mac on a Macbook Pro Retina with El Capitan 10.11.4 .

When i'm installing Autocad at the end of the installation, appear this message "The installer encountered an error that caused the installation to fail".

How can i solve it?

Thanks

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Accepted solutions (2)
4,038 Views
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Replies (26)
Message 21 of 27

maxim_k
Consultant
Consultant
Can you attach install.log from your main account again? After the last installation attempt.

And - now you can delete new account, created today for installation testing.

In this post:
http://forums.autodesk.com/t5/autocad-for-mac-general/autocad-2016-mac-fail-to-install/m-p/6067311#M...
Hao advised to use a script for installation which was attached to his post. I think as last attempt you can try it.

Maxim

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Maxim Kanaev
Architect
MARSS

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Message 22 of 27

Anonymous
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ok, here the new install.log

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Message 23 of 27

maxim_k
Consultant
Consultant
Accepted solution

Now I see that you have permission problems with SUDO command which is necessary to complete AutoCAD installation. Here are some lines from log file you attached:


Apr 22 20:44:27 MacBook-Pro installd[384]: ./postflight: sudo: unable to stat /etc/sudoers: Permission denied
Apr 22 20:44:27 MacBook-Pro installd[384]: ./postflight: sudo: no valid sudoers sources found, quitting
Apr 22 20:44:27 MacBook-Pro installd[384]: ./postflight: sudo: unable to stat /etc/sudoers: Permission denied
Apr 22 20:44:27 MacBook-Pro installd[384]: ./postflight: sudo: no valid sudoers sources found, quitting

 

And now look at this discussion:

 

https://discussions.apple.com/thread/3680870?start=0&tstart=0

 

I thin you can find the solution there.

Try at first not to experiment with root user, simply reinstall OS X in place from the Recovery partition. This should repair permission problems.

 

Maxim


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Maxim Kanaev
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Etiquette and Ground Rules of Autodesk Community
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Message 24 of 27

Anonymous
Not applicable

Thank You....So the procedure that i have to try is :

 

Correct Answer Solvedby Linc Davis on Jan 24, 2012 4:41 PM

Back up all data, if not already done. Boot from your recovery partition (command-R at startup) and reinstall Lion. If you upgraded from 10.6, you'll need the Apple ID and password you used to buy Lion from the App Store. Don't erase the boot volume; just reinstall in place. You won't need your backup unless something goes wrong.

 

or first i try with Root User?

 

 

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Message 25 of 27

maxim_k
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Accepted solution
I would start with reinstalling OS X from recovery partition

M

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Maxim Kanaev
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Message 26 of 27

Anonymous
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it works!! thank you, thank you, thank you! after more than 8 hours to download the OS...thanks for your quickly reply.

Last question: can i uninstall autodesk 360 without problems?

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Message 27 of 27

maxim_k
Consultant
Consultant
You don't need to uninstall it, just remove it from Login items in your account in Users pane of OS X System Preferences. Than log out and log in again or restart your Mac - Autodesk 360 will never start again.

Maxim

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Maxim Kanaev
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Etiquette and Ground Rules of Autodesk Community
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