Re: Need help

Anonymous · ‎01-23-2016

hi i just started useing 360 and now the app will not start up what can i do ? thanks Ervin Adams

innovatenate · ‎01-23-2016

Are you getting an error message? What happens when you try to start the application?

Thanks,

Nathan Chandler
Principal Specialist

Anonymous · ‎01-23-2016

no it just will not start up at all.

innovatenate · ‎01-23-2016

Do you know if the update that was just released has been installed yet? If not could you post the installation log file here for review?

You may also try the suggestion in the below link to see if it helps.

Occasionally a graphics crash will be pretty quiet.. Are you running on Windows? If so, have you recently updated the graphics driver?

Thanks,

Nathan Chandler
Principal Specialist

RajkumarIlanchelian · ‎01-23-2016

Did you do a fresh install or did you update to the latest build we deployed today? Also are you trying to launch from a shortcut that you created?

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Anonymous · ‎01-23-2016

Yes i just download it today i am trying to update my pc now

Sent via the Samsung Galaxy S™II Skyrocket™ an AT&T 4G LTE smartphone.

Fusion