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It keeps freezing and crashing on windows 10

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Message 1 of 3
Anonymous
1619 Views, 2 Replies

It keeps freezing and crashing on windows 10

Recently when I try to add a layer or delete it (or basically any function that involves to manipulation of the layers)

it freezes for a really long time and crashes completely. I have tried uninstalling and reinstalling again and also reset it multiple times but it doesn't work 

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Message 2 of 3
Anonymous
in reply to: Anonymous

The Windows 10 app doesn't work anymore since the last update. We don't know if they work on a quick patch for that since david.lau did not give real advice or infos. Just delete this or that and we tell it's not working. 

See this post for more infos : https://forums.autodesk.com/t5/sketchbook-forum/ios-android-uwp-windows-store-update/td-p/8773399

Message 3 of 3
david.lau
in reply to: Anonymous

We have just released an update on Android/UWP (Windows Store) update to address this issue.



David Lau

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