Robot 2023/2024 freezes when switching GUI language

Robot 2023/2024 freezes when switching GUI language

netsonicyxf
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Message 1 of 16

Robot 2023/2024 freezes when switching GUI language

netsonicyxf
Advocate
Advocate

It jusr freezes, and it's CPU usage is 11% (Intel 8700k) as if it's under heavy analysis task.

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Accepted solutions (2)
1,431 Views
15 Replies
Replies (15)
Message 2 of 16

okapawal
Autodesk
Autodesk

Hi @netsonicyxf 

When does the program  freeze?

You should see the message that steel design code parameters will be changed and then that the program will be restarted.

Can you see these warnings?

okapawal_0-1681739003316.png

 

 



Waldemar Okapa

Sr Product Owner
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Message 3 of 16

netsonicyxf
Advocate
Advocate

@okapawal 

Yes, I saw this message, I pressed "OK" butten, then Robot freezed and never restart.

I tried unintsalling and reinstalling, but it doesn't sovle the issue.

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Message 4 of 16

netsonicyxf
Advocate
Advocate

What should I do to fix it?

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Message 5 of 16

okapawal
Autodesk
Autodesk

Frankly speaking this is the first time I've ever seen such an issue.

Does it change the language when you kill the process and start the program again?

Does your user name include some special non-latin characters?

 

You may try to delete your local user data folder
C:\Users\your_login\AppData\Roaming\Autodesk\Robot Structural Analysis Professional 2023\CfgUsr



Waldemar Okapa

Sr Product Owner
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Message 6 of 16

netsonicyxf
Advocate
Advocate

1. It doesn't change the language when I kill the process and start the program again

2. My windows user name composes of tree English letters.

3. Deleteing the local user data folder
C:\Users\your_login\AppData\Roaming\Autodesk\Robot Structural Analysis Professional 2023\CfgUsr

doesn't help.

BTW, it never recreate itself when I kill the process and start the program again.

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Message 7 of 16

Romanich
Mentor
Mentor

Hi @netsonicyxf,

What language do you need to switch to?

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
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Message 8 of 16

netsonicyxf
Advocate
Advocate

to English (United States)

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Message 9 of 16

Romanich
Mentor
Mentor

Try the attached file.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
EESignature


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Message 10 of 16

netsonicyxf
Advocate
Advocate

When I clicked "Switcth to English", it shows "Open robot and load the model".

Then I opened Robot and creat a new model, it's the same language as before.

Any way, Thank you

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Message 11 of 16

Romanich
Mentor
Mentor
Accepted solution

Hi @netsonicyxf ,

You should run the robot with some model (or empty model) and run the macro. Then close Robot and open it again.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
EESignature


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Message 12 of 16

netsonicyxf
Advocate
Advocate

It works! Thank you.😄

 

 

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Message 13 of 16

yidan_cao
Observer
Observer

Hi, I'm having the same problem I can't get it resolved

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Message 14 of 16

netsonicyxf
Advocate
Advocate

@Romanich 

The Robot 2025 has the same issue and it can be resolved by the same solution. Thank you.

 

When trying to switch either regional setting or printout language in Robot 2023~2025, they still freeze.

I want to

1. switching to "eurocode" and "united states" in regional setting

2. switching to "English" in printout language

 

Do you have the (VBA) solutions to these two issues as well? Thank you.

 

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Message 15 of 16

tangld500
Explorer
Explorer

same problem with both version of 2023 and 2025. 😂😂

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Message 16 of 16

tangld500
Explorer
Explorer
Accepted solution

Finally, I get this walkaround solution:

 

Adding these two lines of codes to the original script will set your Printout language to English and Reginal setting to US

RobApp.Kernel.Preferences.SetLanguage IRobotLanguage.I_L_PRINTOUT, 1
RobApp.Kernel.Preferences.SetLanguage IRobotLanguage.I_L_REGIONAL, 1

 

tangld500_0-1753373087587.png

 

Launch the macro as mentioned above, ie launch a random calculation then the macro.

tangld500_1-1753373300351.png

 

Now, if you want to change Reginal settings so that the section database, code etc can follow accordingly. 

I cancel the "update Preferences on exit" option and leave both language settings untouched (change language only with the macro, otherwise it will freeze again).

tangld500_2-1753373405918.png

tangld500_3-1753373573436.png

 

Sometimes it will bug again after switching region and relaunch robot.

(I can't figure out why. Error msg shows sth like "on going process, blabla". Maybe should kill the excel file before relaunching robot.) 

Simply sign out and login again (No need for reboot). 

 

 

 

 

 

 

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