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Robot 2023/2024 freezes when switching GUI language

13 REPLIES 13
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Message 1 of 14
netsonicyxf
746 Views, 13 Replies

Robot 2023/2024 freezes when switching GUI language

It jusr freezes, and it's CPU usage is 11% (Intel 8700k) as if it's under heavy analysis task.

13 REPLIES 13
Message 2 of 14
okapawal
in reply to: netsonicyxf

Hi @netsonicyxf 

When does the program  freeze?

You should see the message that steel design code parameters will be changed and then that the program will be restarted.

Can you see these warnings?

okapawal_0-1681739003316.png

 

 



Waldemar Okapa

Sr Product Owner
Message 3 of 14
netsonicyxf
in reply to: okapawal

@okapawal 

Yes, I saw this message, I pressed "OK" butten, then Robot freezed and never restart.

I tried unintsalling and reinstalling, but it doesn't sovle the issue.

Message 4 of 14
netsonicyxf
in reply to: netsonicyxf

What should I do to fix it?

Message 5 of 14
okapawal
in reply to: netsonicyxf

Frankly speaking this is the first time I've ever seen such an issue.

Does it change the language when you kill the process and start the program again?

Does your user name include some special non-latin characters?

 

You may try to delete your local user data folder
C:\Users\your_login\AppData\Roaming\Autodesk\Robot Structural Analysis Professional 2023\CfgUsr



Waldemar Okapa

Sr Product Owner
Message 6 of 14
netsonicyxf
in reply to: okapawal

1. It doesn't change the language when I kill the process and start the program again

2. My windows user name composes of tree English letters.

3. Deleteing the local user data folder
C:\Users\your_login\AppData\Roaming\Autodesk\Robot Structural Analysis Professional 2023\CfgUsr

doesn't help.

BTW, it never recreate itself when I kill the process and start the program again.

Message 7 of 14
Romanich
in reply to: netsonicyxf

Hi @netsonicyxf,

What language do you need to switch to?

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
EESignature


Message 8 of 14
netsonicyxf
in reply to: Romanich

to English (United States)

Message 9 of 14
Romanich
in reply to: netsonicyxf

Try the attached file.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
EESignature


Message 10 of 14
netsonicyxf
in reply to: Romanich

When I clicked "Switcth to English", it shows "Open robot and load the model".

Then I opened Robot and creat a new model, it's the same language as before.

Any way, Thank you

Message 11 of 14
Romanich
in reply to: netsonicyxf

Hi @netsonicyxf ,

You should run the robot with some model (or empty model) and run the macro. Then close Robot and open it again.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Roman Zhelezniak

Robot Evangelist & Passionate Civil Structural Engineer

LinkedIn | Robot & Хобот | App Store for Robot
EESignature


Message 12 of 14
netsonicyxf
in reply to: Romanich

It works! Thank you.😄

 

 

Message 13 of 14
yidan_cao
in reply to: Romanich

Hi, I'm having the same problem I can't get it resolved

Message 14 of 14
netsonicyxf
in reply to: netsonicyxf

@Romanich 

The Robot 2025 has the same issue and it can be resolved by the same solution. Thank you.

 

When trying to switch either regional setting or printout language in Robot 2023~2025, they still freeze.

I want to

1. switching to "eurocode" and "united states" in regional setting

2. switching to "English" in printout language

 

Do you have the (VBA) solutions to these two issues as well? Thank you.

 

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