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Fix Revit behavior when losing contact with the cloud license server

Fix Revit behavior when losing contact with the cloud license server

Hello, 

Please change the signed in user with open Revit behavior when losing contact with the cloud license server. Currently the user is prompted with 10 minutes to log off and unable to exit Revit. This person is stuck, unable to save, thus unable to exit else lose work, staring at their screen waiting for the connection or service to come back. If not at their computer the are forcibly logged off and Revit exits. This is extremely disruptive to production for a customer that has been assigned a user license and has a multiyear subscription contract. It just makes no sense at all. Instead please just do what you have when no internet is found when starting Revit. A 30 day countdown.

 

Thanks!

1 Comment
cprice
Advocate

The fact that Autodesk just randomly signs you out with this warning, then even if you sign back in immediately, Revit shuts down anyway.  Wasting the users time having to re-open everything they were working on.  This is so frustrating.  If the user logs straight back in then Revit shouldn't shutdown!

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