autocad 2025 installation needs to run 2 times

[jeffrey_ngM5TLL]

i create the deployment package using autodesk deployment tool.

when i run the installation from that .bat file generated first time, it fails. i need to run again and then it success. i also found out that it only install the required component and did not install those optional componet such as 'autocad open in desktop', autodesk app manager, autodesk save to web and mobile, autodesk featured apps.

[TravisNave]

What does your batch file look like?

[jeffrey_ngM5TLL]

my install bat file look like this:

[TrevorBuleyXYZ]

Interesting.  I've got the same error message...
For context our Org is now using SSO, so I've created a new deploy of AutoCAD 2025 and packaged it up for our MDM deployment (Microsoft Intune).
Curiously, when I test the installer batch file command line on a stand-alone, non-Intuned device it installs just fine.

Command Line: ".\image\Installer.exe" -i deploy --offline_mode -q -o ".\image\Collection.xml" --installer_version "2.10.0.96"

When I package it up and deploy via Intune (as per process ive done in past years) it errors as per the original poster:

2024-12-10T12:22:50.011 [Deployment: 17128, single] [******* INFO] Installing: Autodesk CER Service 7.1.1
2024-12-10T12:28:01.691 [Deployment: 17128, single] [******* ERROR] {D9773BD8-BAB3-3B31-A7B8-2764457662B5} : 1
2024-12-10T12:28:01.692 [Deployment: 17128, single] [******* ERROR] Deployment failed!
2024-12-10T12:28:01.692 [Deployment: 17128, single] [******* INFO] Please explore possible solution from: https://www.autodesk.com/support/technical/search?p=AutoCAD&qt=Error%201&mktvar002=xxx-xxxxxxxx%7CEM...
2024-12-10T12:28:18.557 [Deployment: 17128, single] [******* INFO] Deployment exits

And yes, When I force push the app a second time it installs ok.

[Simon_Weel]

Have a look at this: Packaging AutoDesk applications in InTune - Updated 10/05/2024 - Autodesk Community

[TrevorBuleyXYZ]

I've looked at the guide... Which I found confusing and hard to follow.  Eg. I don't understand why we need the full extracted custom install package as well as the deployment installer.

On a side note I tried to deploy Revit 2025 as well, and its got the same odd install behavior as well.  Fails the first time, successful the second!

2024-12-12T11:09:32.900 [Deployment: 10024, single] [******* ERROR] {8C6163F0-DD83-3C68-A0C2-C39B93B18ECE} : 1
2024-12-12T11:09:32.900 [Deployment: 10024, single] [******* ERROR] Deployment failed!
2024-12-12T11:09:32.900 [Deployment: 10024, single] [******* INFO] Please explore possible solution from: https://www.autodesk.com/support/technical/search?p=Revit&qt=Error%201&mktvar002=xxx-xxxxxxxx%7CEML

As I understand it {8C6163F0-DD83-3C68-A0C2-C39B93B18ECE} is the core Revit 2025 application?

[maximilian.heumann]

Hi,

is there any solution? I have the same error, i have to start it twice...

[TrevorBuleyXYZ]

Hi Max,

I tried logging a ticket with Autodesk support, but it seemed to go no-where then disappear into helpdesk hell.  I also tested a few different deployment methods (offline download, modified network deploy) but they has the same issue.

In the end I just ran out of time & resources, so I had to deploy AutoCAD and Revit 'as is' and set it as a 'Required' install so it would do a forced install in the background.

Obviously with the first attempt failing it would take twice as long (or more) but it would eventually succeed for targeted users.