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ATC AutoCAD 2018 Licence no more activated.

ATC AutoCAD 2018 Licence no more activated.

BL-GL
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Message 1 of 4

ATC AutoCAD 2018 Licence no more activated.

BL-GL
Explorer
Explorer
‎03-21-2018 07:52 AM

Hello,

 

Since last monday, when we launched our AutoCAD 2018 product, after the step "Verifying Licence" in the splash screen, we obtain a dialog box meaning that we are not authorized to use this licence and that we have to reactivate this licence with an account login.

The pb is the same with all our machines (more than 15).

 

Does anybody knows what happens ans we can do to fix this problem ?

 

 

All of our machines do not work and we had to cancel all our trainings.

 

That is a important lost of time and money.

 

 

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Message 2 of 4

Mark.Lancaster
Consultant
Consultant
‎03-21-2018 08:09 AM

@BL-GL

 

Autodesk is experiencing technical issues regarding this.  If you can, disconnect from your network/internet and see if you can launch the application.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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TravisNave
Mentor
Mentor
in reply to Mark.Lancaster
‎03-21-2018 08:14 AM

I have created a work-around for this today and I will be publishing a KB article about it shortly.  Stand by.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 4

TravisNave
Mentor
Mentor
in reply to TravisNave
‎03-21-2018 08:28 AM

Here you go!

 

https://forums.autodesk.com/t5/installation-licensing/autodesk-software-suddenly-not-activated/td-p/...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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