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Mouse scrolling not zooming in/out after April update

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Message 1 of 105
GeoffPacker7777
10256 Views, 104 Replies

Mouse scrolling not zooming in/out after April update

GeoffPacker7777
Advocate
Advocate
Middle mouse scrolling not zooming in after April 2019 update during in mid command, eg extrude or sweep, I can't zoom in with the scroll wheel on my mouse. Double tapping the middle mouse zooms out, but have to use the view commands at base of view-port in order to zoom.
3 Likes

Mouse scrolling not zooming in/out after April update

Middle mouse scrolling not zooming in after April 2019 update during in mid command, eg extrude or sweep, I can't zoom in with the scroll wheel on my mouse. Double tapping the middle mouse zooms out, but have to use the view commands at base of view-port in order to zoom.
104 REPLIES 104
Message 41 of 105
thelastsaxon
in reply to: Phil.E

thelastsaxon
Explorer
Explorer

i'm suffering it too, very frustrating!

 

MS laser mouse 6000

Win 7 64 bit

yes

0 Likes

i'm suffering it too, very frustrating!

 

MS laser mouse 6000

Win 7 64 bit

yes

Message 42 of 105
j.banks
in reply to: GeoffPacker7777

j.banks
Explorer
Explorer

This is not an OS / or Mouse driver issue. This is a Fusion issue. My system has been stable for some time and only with this update has there been a problem with the scroll function mid action.

 

This needs to be the highest priority as it is drastically affecting productivity.

 

Thanks

0 Likes

This is not an OS / or Mouse driver issue. This is a Fusion issue. My system has been stable for some time and only with this update has there been a problem with the scroll function mid action.

 

This needs to be the highest priority as it is drastically affecting productivity.

 

Thanks

Message 43 of 105

RajkumarIlanchelian
Autodesk
Autodesk

We acknowledge that this is a Fusion issue, impacts productivity and  it is our highest priority. We are validating a fix at this time. We will update this tread the moment we have an update. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

4 Likes

We acknowledge that this is a Fusion issue, impacts productivity and  it is our highest priority. We are validating a fix at this time. We will update this tread the moment we have an update. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 44 of 105

Accepted solution

We have deployed an update that should address this issue. Please restart Fusion 360 and it should start the download. If you are in build 2.0.5977 you now have the latest build with this fix. 

 

Please let us know if you are still experiencing the mouse wheel zoom issue.

 

Once again we apologize for the inconvenience.  

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

4 Likes

We have deployed an update that should address this issue. Please restart Fusion 360 and it should start the download. If you are in build 2.0.5977 you now have the latest build with this fix. 

 

Please let us know if you are still experiencing the mouse wheel zoom issue.

 

Once again we apologize for the inconvenience.  

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 45 of 105

felipe_giannazzo
Observer
Observer

Is working now, thanks a lot for the quick response!

 

Best regards

 

FG

0 Likes

Is working now, thanks a lot for the quick response!

 

Best regards

 

FG

Message 46 of 105

daver18qc
Enthusiast
Enthusiast

Working great again on my end, problem fixed by the new update 2.0.5977 ! Smiley Very Happy

0 Likes

Working great again on my end, problem fixed by the new update 2.0.5977 ! Smiley Very Happy

Message 47 of 105
Anonymous
in reply to: Phil.E

Anonymous
Not applicable

Bonjour pour ma part j'ai le même problème sous win7 et j'ai testé avec 3 souris différente sans fil et avec.

0 Likes

Bonjour pour ma part j'ai le même problème sous win7 et j'ai testé avec 3 souris différente sans fil et avec.

Message 48 of 105
daver18qc
in reply to: Anonymous

daver18qc
Enthusiast
Enthusiast

Ils ont émis une mise à jour 2.0.5977 qui corrige cela, assurez-vous de la télécharger et de redémarrer votre logiciel.

0 Likes

Ils ont émis une mise à jour 2.0.5977 qui corrige cela, assurez-vous de la télécharger et de redémarrer votre logiciel.

Message 49 of 105

sandris.vitolins
Contributor
Contributor

Thank You,

 

Works like a charm 🙂

 

Best Regards,

Sandris.

0 Likes

Thank You,

 

Works like a charm 🙂

 

Best Regards,

Sandris.

Message 50 of 105

AllanVarcoe
Advocate
Advocate

THANK YOU for the fix! I was losing my mind there for a few days. HAHA!

0 Likes

THANK YOU for the fix! I was losing my mind there for a few days. HAHA!

Message 51 of 105

subversivespeed
Collaborator
Collaborator

Hey raj I believe this issue I am currently having is related to this. Sorry for this to become such a hassle however programming becomes so complex that eventaully you start running into circular issues. This problem in my system did not appear unit the last update that fixed zooming for the mousezoom crowd. 🙂  But, it seems to have interfered with my 3d mouse movement.

https://forums.autodesk.com/t5/fusion-360-support/hanging-and-stuttering-movement-when-using-3dconne...

0 Likes

Hey raj I believe this issue I am currently having is related to this. Sorry for this to become such a hassle however programming becomes so complex that eventaully you start running into circular issues. This problem in my system did not appear unit the last update that fixed zooming for the mousezoom crowd. 🙂  But, it seems to have interfered with my 3d mouse movement.

https://forums.autodesk.com/t5/fusion-360-support/hanging-and-stuttering-movement-when-using-3dconne...

Message 52 of 105

lance.carocci
Autodesk
Autodesk

@subversivespeed I just want to check if this is resolved - from the looks of the other thread, things are running smoothly again.


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
0 Likes

@subversivespeed I just want to check if this is resolved - from the looks of the other thread, things are running smoothly again.


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
Message 53 of 105
Anonymous
in reply to: lance.carocci

Anonymous
Not applicable

Hi,

 

i have the same problem. since a month now.

It only appears when iam in a sketch or do fillets ect.

 

And on both of my PC´s (Windows10)

0 Likes

Hi,

 

i have the same problem. since a month now.

It only appears when iam in a sketch or do fillets ect.

 

And on both of my PC´s (Windows10)

Message 54 of 105
Phil.E
in reply to: Anonymous

Phil.E
Community Manager
Community Manager

@Anonymous can you possibly make a video using Autodesk Screencast? I ask because it will record all mouse button and wheel actions and help us see how to reproduce the bug you see. If we can reproduce it, we can work to fix it. 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


0 Likes

@Anonymous can you possibly make a video using Autodesk Screencast? I ask because it will record all mouse button and wheel actions and help us see how to reproduce the bug you see. If we can reproduce it, we can work to fix it. 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 55 of 105

subversivespeed
Collaborator
Collaborator

I posted a discovery that folks may need to change to enable camera pivot in the preferences to clean up the 3d mouse movements..

0 Likes

I posted a discovery that folks may need to change to enable camera pivot in the preferences to clean up the 3d mouse movements..

Message 56 of 105
Anonymous
in reply to: subversivespeed

Anonymous
Not applicable

I am having the same problem now (since last week).

When I scroll the mouse wheel for zoom in and out my screen scrolls up and/or down. also if I press shift and the button nothing happens for orbit. Camera Pivot was already enabled, I have tried switching off and same occurs.

This is extremely frustrating, does anyone have a work around or know what I should do?

I have a macbook prO (2018) on macOS Mojave.

Mouse is a logitech mx master

Fusion360 version 2.0.6516.

 

Cheers

1 Like

I am having the same problem now (since last week).

When I scroll the mouse wheel for zoom in and out my screen scrolls up and/or down. also if I press shift and the button nothing happens for orbit. Camera Pivot was already enabled, I have tried switching off and same occurs.

This is extremely frustrating, does anyone have a work around or know what I should do?

I have a macbook prO (2018) on macOS Mojave.

Mouse is a logitech mx master

Fusion360 version 2.0.6516.

 

Cheers

Message 57 of 105
Phil.E
in reply to: Anonymous

Phil.E
Community Manager
Community Manager

First, try a different mouse. Do you get the same effect?

 

Does the problem happen for your Logitech 100% of the time? And you can still use it to start commands and do things like drag the view cube?

 

One last thing, let's be sure your mouse navigation mode is what you want: Go to ?Help > Quick Setup, what navigation mode are you using? (under item 2, what application is listed)





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


0 Likes

First, try a different mouse. Do you get the same effect?

 

Does the problem happen for your Logitech 100% of the time? And you can still use it to start commands and do things like drag the view cube?

 

One last thing, let's be sure your mouse navigation mode is what you want: Go to ?Help > Quick Setup, what navigation mode are you using? (under item 2, what application is listed)





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 58 of 105
subversivespeed
in reply to: Anonymous

subversivespeed
Collaborator
Collaborator

Seems that both this issue AND the 3d mouse issue are back. The 3d mouse is now limited again to single axis movement. 😬

0 Likes

Seems that both this issue AND the 3d mouse issue are back. The 3d mouse is now limited again to single axis movement. 😬

Message 59 of 105
Phil.E
in reply to: subversivespeed

Phil.E
Community Manager
Community Manager

@subversivespeed Are you saying the original problem reported on message 1 of this thread has returned? I have not seen any evidence of this behavior:

 

"Middle mouse scrolling not zooming in after April 2019 update during in mid command, eg extrude or sweep"

If you can reproduce this, please let me know.

 

Regarding any problems with 3D connexion: can you be more specific? I'm using 3D connexion and finding orbit is working as expected. What are you expecting and what result are you getting instead. 

 

What is happening for @Anonymous is probably related to the mouse brand, Logitech. They have a different way of recognizing applications than 3D mouse. We need to eliminate some variables to figure out exactly what's going on.

 

All of this should be on a new post. This old post has nothing to do with these new issues you are both reporting.

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


1 Like

@subversivespeed Are you saying the original problem reported on message 1 of this thread has returned? I have not seen any evidence of this behavior:

 

"Middle mouse scrolling not zooming in after April 2019 update during in mid command, eg extrude or sweep"

If you can reproduce this, please let me know.

 

Regarding any problems with 3D connexion: can you be more specific? I'm using 3D connexion and finding orbit is working as expected. What are you expecting and what result are you getting instead. 

 

What is happening for @Anonymous is probably related to the mouse brand, Logitech. They have a different way of recognizing applications than 3D mouse. We need to eliminate some variables to figure out exactly what's going on.

 

All of this should be on a new post. This old post has nothing to do with these new issues you are both reporting.

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 60 of 105
subversivespeed
in reply to: Phil.E

subversivespeed
Collaborator
Collaborator

Ok, from what I can see, the issue is related to the OS now. On win10 the multiaxis response works correctly with the 3d mouse, on win7 it fails.

It worked well with win7 before, so I am guessing a driver issue or the way the 3d mouse variables are being handled from win7 vs. win10 has changed?

These issues seem to work fine in win10, but there are some issues with win7.

0 Likes

Ok, from what I can see, the issue is related to the OS now. On win10 the multiaxis response works correctly with the 3d mouse, on win7 it fails.

It worked well with win7 before, so I am guessing a driver issue or the way the 3d mouse variables are being handled from win7 vs. win10 has changed?

These issues seem to work fine in win10, but there are some issues with win7.

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