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FORCED INTO TRIAL AND TEAM ACCOUNT, NOW MISSING OLD PERSONAL PROJECTS

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Message 1 of 3
keeper1
72 Views, 2 Replies

FORCED INTO TRIAL AND TEAM ACCOUNT, NOW MISSING OLD PERSONAL PROJECTS

I just reopened fusion to work on a project and was forceable signed out for no reason and when I signed back in it required me to make a team. After doing so I can only see the empty default and admin projects for the team with my old personal projects completely missing. There is no support available because I do not have the ability to pay nearly $1k a year for software I use maybe twice a year and Autodesk doesn't offer any type of support even when it is their actions that break years of work.

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Message 2 of 3

@keeper1 @Can you please direct message me your email ID that you used to register for Fusion? I can ask our teams to look at what is happening  

 

 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 3

@keeper1 Thank you for sending in the email ID. I am having our engineering team verify in the back end. 

Rajkumar Ilanchelian
Autodesk Fusion

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