Problems installing the new update

Problems installing the new update

3Dpcb
Advocate Advocate
812 Views
5 Replies
Message 1 of 6

Problems installing the new update

3Dpcb
Advocate
Advocate

Apparently I have the latest version, but with errors.
How to delete my update and install a new one or is there a different approach.

I have also attached "Fusion360DiagnosticLogs".

 

Screen Shot 2015-06-21 at 12.14.08.png

 

Screen Shot 2015-06-21 at 12.55.28.png

 

Screen Shot 2015-06-21 at 12.15.06.png

0 Likes
Accepted solutions (1)
813 Views
5 Replies
Replies (5)
Message 2 of 6

Anonymous
Not applicable
0 Likes
Message 3 of 6

marshaltu
Autodesk
Autodesk

Hello,

 

The error "Addin start failed" was because the addin you downloaded from Exchange Store didn't work in new Fusion. Please uninstall and download updated one from Exchange Store again. 

 

Thanks,

Marshal



Marshal Tu
Fusion Developer
>
0 Likes
Message 4 of 6

prabakarm
Alumni
Alumni

@3Dpcb the errors seems to be due to the exactflat app you downloaded from the exchange store needs to be updated for the June update.  Can you try unsintalling the current add-in and getting the latest from the exchange store.

 

https://apps.exchange.autodesk.com/FUSION/en/Detail/Index?id=appstore.exchange.autodesk.com%3aexactf...

 

Thanks,

Prabakar.

0 Likes
Message 5 of 6

marshaltu
Autodesk
Autodesk
Accepted solution

Hello,

 

In case you have no idea how to "uninstall" the addin "ExactFlat Online Publisher". Please follow the steps as below:

 

1. Go to the folder "/Users/boldsen/Library/Containers/com.autodesk.mas.fusion360/Data/Library/Application Support/Autodesk/ApplicationPlugins" and find the file "ExactFlatOnlinePublisher.bundle" and delete it.

2. Go to the folder "/Users/boldsen/Library/Application Support/Autodesk/ApplicationPlugins" and file the link "ExactFlatOnlinePublisher.bundle" and delete it.

3. And then go to "https://apps.exchange.autodesk.com/FUSION/en/Detail/Index?id=appstore.exchange.autodesk.com:exactfla... and download the latest "ExactFlat Online Publisher" and reinstall.

 

Thanks,

Marshal



Marshal Tu
Fusion Developer
>
Message 6 of 6

3Dpcb
Advocate
Advocate

Thank you for your help. Everything now works perfectly.
I just deleted ExactFlatOnline inside Fusion360 - Scripts and Add Ins.

0 Likes