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[OPEN] Open Thread for Feedback on Community

388 REPLIES 388
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Message 1 of 389
Tiana_Y
22395 Views, 388 Replies

[OPEN] Open Thread for Feedback on Community

Hello Everyone, 


Welcome to the Community Feedback Hub and thank you for joining us here to provide your insights!  

In this open thread, we invite you to share your great ideas to improve our Communities, features you’d love to see, share event ideas, etc. Please feel free to share any topic, that you do not see already in the Feedback Hubthat you think should be there. 

 

Please note that this thread is for feedback on the Community, not for product feedback. 

 

We’ll be looking out for popular topics and common issues, and we’ll promote those to their own thread for a deeper conversation as needed 

 

Your input is so valuable to help us keep improving our Communities—so please take the opportunity to share your feedback with us! 

 

I look forward to hearing your thoughts and ideas. And, please feel free to tag me, or any other Community Manager in your posts.

 

Wishing you the best,  

Tiana.D 


Tiana.D
Community Program Manager
Contact Autodesk Support

388 REPLIES 388
Message 121 of 389
davidpbest
in reply to: Tiana_Y

I wish for one thing, now that I've received some many posts to this forum.  I want to receive email notifications of one specific sub-forum (Fusion 360 in particular), but I'm sick of seeing emails related to this "Community Feedback" forum.  I've given my input on how the Autodesk forums work and don't, and I'm not interested in seeing any more commentary on this topic, but I want to continue to get emails on postings related to F360.  I tried "unsubscribing" (or whatever your system calls it) from this feedback forum, but then posts to F360 are also disable.

 

Seriously Autodesk, you'd think that a company that is capable of predicting injection molding product shrinkage could come up with a usable user group forum.  This is NOT rocket science.  I moderate several online user forums using four different platforms, and all of them have better facilities for searching topics, selectively participating in sub-forums, topics, etc.  What I see going on here is reflective of the well understood fact that Autodesk does not value User Interface principles that are intuitive and consistent with industry standard conventions.  It's like you put the inventor of DOS 5.0 in charge of the user experience.

 

I'd be happy to participate in an honest effort to gather a dozen users in a room and give feedback or provide usability testing.  But this open commentary thread is just a random walk in confusion. 

Message 122 of 389
Kent1Cooper
in reply to: WCrihfield


@WCrihfield wrote:

....

Within the block of code posted, there happens to be the numeric digit 8 with the special character ) next to it.  This is getting automatically converted to the 'face with sunglasses' :smiling_face_with_sunglasses: emoji just before clicking the [POST] button, then it gets deleted/omitted after clicking the [POST] button.  Please make this behavior stop...just for these code areas of our posts.

 

PS:  You can also momentarily see that 'smiley face with sunglasses' emoji visibly when refreshing the page (only for maybe a second or less), then it disappears again (within the code area).


I also raised objection to emojis, specifically that one, >here<.  I hope squeaky-wheeling in multiple places will get some attention paid to the issue.

Kent Cooper, AIA
Message 123 of 389
gherrmanRQ549
in reply to: davidpbest


@davidpbest wrote:

I wish for one thing, now that I've received some many posts to this forum.  I want to receive email notifications of one specific sub-forum (Fusion 360 in particular), but I'm sick of seeing emails related to this "Community Feedback" forum.  I've given my input on how the Autodesk forums work and don't, and I'm not interested in seeing any more commentary on this topic, but I want to continue to get emails on postings related to F360.  I tried "unsubscribing" (or whatever your system calls it) from this feedback forum, but then posts to F360 are also disable.

 

Seriously Autodesk, you'd think that a company that is capable of predicting injection molding product shrinkage could come up with a usable user group forum.  This is NOT rocket science.  I moderate several online user forums using four different platforms, and all of them have better facilities for searching topics, selectively participating in sub-forums, topics, etc.  What I see going on here is reflective of the well understood fact that Autodesk does not value User Interface principles that are intuitive and consistent with industry standard conventions.  It's like you put the inventor of DOS 5.0 in charge of the user experience.

 

I'd be happy to participate in an honest effort to gather a dozen users in a room and give feedback or provide usability testing.  But this open commentary thread is just a random walk in confusion. 


@davidpbest, I agree with your larger point that the interface is not very intuitive, but you should be able to disable notifications from this specific thread by deleting the subscription in "Forum preferences".

Screenshot 2021-10-29 100651.png

Message 124 of 389
WCrihfield
in reply to: gherrmanRQ549

Thanks @gherrmanRQ549 !  Great tip.  I was wanting the same thing and just used your instruction to rid myself of the already annoying emails & notifications from this forum thread.  Since this one huge main forum thread is so general/generic, it just doesn't pay to follow it, like I follow other topics more specific to my interests.

Wesley Crihfield

EESignature

(Not an Autodesk Employee)

Message 125 of 389
rkmcswain
in reply to: davidpbest

@davidpbest wrote:

Seriously Autodesk, you'd think that a company that is capable of predicting injection molding product shrinkage could come up with a usable user group forum.  This is NOT rocket science.

I seriously gave them the benefit of the doubt recently with all of the unsolved issues going on, and was so sure they were dumping Khoros/Lithium and contracting with another provider, but my wishful thinking was shot down with a resounding NO.

 

As I've pointed out in the past, I participate in other CAD forums that, in terms of platform, are superior to Khoros/Lithium, and those are run by individuals who did not have 3.3 billion in revenue in 2020. These other forums are run for probably just a few hundred dollars a year.

 

I'm still holding out some hope - perhaps they have a contract they can't get out of or something.

 

 

R.K. McSwain     | CADpanacea | on twitter
Message 126 of 389


@gherrmanRQ549 wrote:

@gherrmanRQ549 wrote:

When I click on the Search bar in this community, a new tab is opened. I can't actually search for anything because every time I click in the Search bar, it opens a new tab :confused_face:

 

Screenshot 2021-10-27 192403.png

Screenshot 2021-10-27 192712.pngScreenshot 2021-10-27 192930.png


Does the same thing in Chrome.


We have a ticket open on this one for resolution

 

DA

Message 127 of 389
rkmcswain
in reply to: Discussion_Ad

@Discussion_Ad wrote:

We have a ticket open on this one for resolution

That was a fast fix. It does not open a new tab or window here.

R.K. McSwain     | CADpanacea | on twitter
Message 128 of 389
gherrmanRQ549
in reply to: Tiana_Y

I know Autodesk doesn't display email addresses on users' profiles, but I'd like the option to search for users by email. I know my co-workers' emails but not their AD user names and I don't want to have go through my office asking each and every person.

Message 129 of 389


@gherrmanRQ549 wrote:

I know Autodesk doesn't display email addresses on user's profile, but I'd like the option to search for users by email. I know my co-workers emails but not their AD user names and I don't want to have go through my office asking each and every person.


Sorry, not possible due to privacy issues

 

DA

Message 130 of 389


@gherrmanRQ549 wrote:

@davidpbest wrote:

I wish for one thing, now that I've received some many posts to this forum.  I want to receive email notifications of one specific sub-forum (Fusion 360 in particular), but I'm sick of seeing emails related to this "Community Feedback" forum.  I've given my input on how the Autodesk forums work and don't, and I'm not interested in seeing any more commentary on this topic, but I want to continue to get emails on postings related to F360.  I tried "unsubscribing" (or whatever your system calls it) from this feedback forum, but then posts to F360 are also disable.

 

Seriously Autodesk, you'd think that a company that is capable of predicting injection molding product shrinkage could come up with a usable user group forum.  This is NOT rocket science.  I moderate several online user forums using four different platforms, and all of them have better facilities for searching topics, selectively participating in sub-forums, topics, etc.  What I see going on here is reflective of the well understood fact that Autodesk does not value User Interface principles that are intuitive and consistent with industry standard conventions.  It's like you put the inventor of DOS 5.0 in charge of the user experience.

 

I'd be happy to participate in an honest effort to gather a dozen users in a room and give feedback or provide usability testing.  But this open commentary thread is just a random walk in confusion. 


@davidpbest, I agree with your larger point that the interface is not very intuitive, but you should be able to disable notifications from this specific thread by deleting the subscription in "Forum preferences".

Screenshot 2021-10-29 100651.png


The best way to subscribe/unsubscribe to a category or post is as follows

 

For a post

subscribe post.PNG

 

For a category such as AutoCAD or fusion 360

 

subscribe catagory.PNG

 

DA

Message 131 of 389


@Discussion_Ad wrote:

@gherrmanRQ549 wrote:

I know Autodesk doesn't display email addresses on user's profile, but I'd like the option to search for users by email. I know my co-workers emails but not their AD user names and I don't want to have go through my office asking each and every person.


Sorry, not possible due to privacy issues

 

DA


How about giving users the ability to change their privacy settings to display their email and allow others to search for them by email? What about searching by company? My company's name is part of my public profile under work information; if I could use company name as a search criteria, that would be acceptable.

Message 132 of 389
gherrmanRQ549
in reply to: Tiana_Y

Currently, there is no ability to edit ideas that you've created on product Idea Boards. What if I made a typo in the post? The idea creator should be able to modify the post in my opinion.

Message 133 of 389
davidpbest
in reply to: Tiana_Y

Here's a simple one for you people at Autodesk.  One of the most basic.  I have some feature requests to submit for Fusion 360.  I have searched and searched for the proper forum to provide this type of feedback, and I don't find where to post my suggestions.  There are forums to get help/support, a forum for submitting bugs, but I can not see where to properly post my suggestions for feature enhancements.   If I were KING, I would want to make it obvious how to make suggestions of this nature with a "CLICK HERE" access point.  If anyone here knows where I should post such suggestions, please let me know. 

Message 134 of 389
Kent1Cooper
in reply to: davidpbest


@davidpbest wrote:

....  I have some feature requests to submit for Fusion 360.  ....  If anyone here knows where I should post such suggestions, please let me know. 


Go to the >Product Feedback page<.

Kent Cooper, AIA
Message 135 of 389


@Kent1Cooper wrote:

Go to the >Product Feedback page<.


@Kent1Cooper 
Uhm, did you actually follow that link?

Fusion 360 is not in the list of products.

The Fusion 360 Ideastation was killed off some time ago (Editorial Comment: Good riddance.)

 

Message 136 of 389
rkmcswain
in reply to: TheCADWhisperer

@TheCADWhisperer wrote:

Uhm, did you actually follow that link?

Fusion 360 is not in the list of products.

The Fusion 360 Ideastation was killed off some time ago (Editorial Comment: Good riddance.)

That should pretty much answer the question for @davidpbest then - they don't want any feedback regarding ideas or suggestions. There has never been an AutoCAD Ideastation either.

R.K. McSwain     | CADpanacea | on twitter
Message 137 of 389
davidpbest
in reply to: Kent1Cooper

I went to that link, and Fusion 360 is not listed in the pull-down to select a product to leave feedback about.

 

I spent 30 years working in tech firms like Intel, Apple, Microsoft, much of the time as someone responsible for a specific product.  I was ALWAYS interested in user feedback on how the products could be improved and open to suggestions from all corners.  It boggles my mind to think that the F360 team is so arrogant that they don't want user input.

Message 138 of 389
gherrmanRQ549
in reply to: Tiana_Y

Add option to product Idea Boards to see recent status changes (e.g. from "Accepted" to "Implemented").

Message 139 of 389
SBix26
in reply to: Kent1Cooper


@Kent1Cooper wrote:

And now the differentiation between Topics in which I have seen all posts and those in which I have not has disappeared.  [Microsoft Edge browser, Windows 10].


I'm seeing this huge regression also.  No longer any distinction between read and unread topics?  What could possibly have justified this loss of functionality??


Sam B
autodesk-expert-elite-member-logo-1line-rgb-black.png

Message 140 of 389
JDMather
in reply to: Tiana_Y


@Tiana_Y wrote:

 

We’ll be looking out for popular topics and common issues, and we’ll promote those to their own thread for a deeper conversation as needed 


Looks like the issue of Screencast Embedding (Your Knowledge Network) is not promoted to "needed".

 

@stefanvdree reports:

*Edit
For some reason, I can't get the screen capture to work besides copying the embed code. It says the link is invalid.

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