Community Feedback Hub
Help us keep improving Autodesk Community. Share your feedback in response to the threads marked [OPEN]. If you have feedback on a topic that you do not see listed, share it the Open Thread for Feedback on Community. We’ll be here to respond to your feedback and make sure it gets to where it needs to go.
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[OPEN] Open Thread for Feedback on Community

388 REPLIES 388
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Message 1 of 389
Tiana_Y
22394 Views, 388 Replies

[OPEN] Open Thread for Feedback on Community

Hello Everyone, 


Welcome to the Community Feedback Hub and thank you for joining us here to provide your insights!  

In this open thread, we invite you to share your great ideas to improve our Communities, features you’d love to see, share event ideas, etc. Please feel free to share any topic, that you do not see already in the Feedback Hubthat you think should be there. 

 

Please note that this thread is for feedback on the Community, not for product feedback. 

 

We’ll be looking out for popular topics and common issues, and we’ll promote those to their own thread for a deeper conversation as needed 

 

Your input is so valuable to help us keep improving our Communities—so please take the opportunity to share your feedback with us! 

 

I look forward to hearing your thoughts and ideas. And, please feel free to tag me, or any other Community Manager in your posts.

 

Wishing you the best,  

Tiana.D 


Tiana.D
Community Program Manager
Contact Autodesk Support

388 REPLIES 388
Message 381 of 389

@rkmcswain 

 

thanks for the explanation... so it's only 9's though? Or it is keying off a string of numbers that are a certain digit long? or something else?

 

Just trying to understand it, so I can avoid this in the future

 

edit: I suppose I can sleuth this out, it looks like it is just any 11 digit number

 

xxx-xxxxxxxx

xxx-xxxxxxxx

8888888888

9999999999

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Message 382 of 389

@Curtis_Waguespack wrote:

I don't understand how the feedback is being collected and managed these days

Don't feel bad, nobody else does either.

R.K. McSwain     | CADpanacea | on twitter
Message 383 of 389


@rkmcswain wrote:

Don't feel bad, nobody else does either.


Well, after posting here the other day, I think I see how things are intended to be done now. 

 

It seems very unintuitive though. 

 

I think there is one glaring issue:

It is a departure from the way forums typically work, and in particular it is a departure from how these forums work

 

It seems obvious that this change was made to for the convenience of some (small) number of people, without considering the impact it has on the ( large number of) Autodesk customers. 

 

The impact on the user experience of this change seems very poorly thought out. :frowning_face:

 

poor-design-decisions-34__605

 

 

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Message 384 of 389
Frederick_Law
in reply to: Tiana_Y

What, you can't see it?  Really?

Message 385 of 389

@Curtis_Waguespack wrote:

It seems very unintuitive though. 

It is a departure from the way forums typically work, and in particular it is a departure from how these forums work

It was explained here at some point in time, but as you say, that's not how forums work.

 

Can you imagine if I ran my help desk like this? Everyone put your issue in this ONE ticket, just keep piling it on, one on top of the next. How would the technicians ever keep track of what is done, what still needs to be done, etc. etc.? The only reason we would do such as thing would be if we did not want the tickets.

R.K. McSwain     | CADpanacea | on twitter
Message 386 of 389
nickada
in reply to: Tiana_Y

For the past couple of weeks, I need to log on multiple times a day, even though I have checked 'Keep me logged in'.

 

Not for my software, but for things like looking at the Forums or my dashboard, etc.

 

This is very annoying.

Message 387 of 389
bentwookie
in reply to: nickada

It's a long standing bug which nobody seems to be in any hurry to fix. That it's still a problem blows my mind, but they're completely deaf to it. 

 

FWIW, I've noticed two things. 1) It seems to occur less often if I wait a few beats before scrolling the destination page. 2) It doesn't actually log me out. I can often just go back and hit the same link and get in. 

Message 388 of 389
ChrisRS
in reply to: nickada

Join the rather large club. I'd estimate that it's been about a year for me. 

Christopher Stevens
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Message 389 of 389
ВeekeeCZ
in reply to: Tiana_Y

Well, I know is quite an old feature/issue now... 2 years? But since nobody bothers to fix it, so this is me writing this...

 

Say, there is a new thread, nobody has replied yet. I open it and READ the question. And since I have something to say, I click into that super quick reply field saying "Reply to the topic". So I do write something smart... and hit REPLY.

 

Then when I get back to the topic listing page, I see that particular topic seems UNREAD. Since there is - still - only my reply, what that suppose to mean?

 

BeekeeCZ_0-1673513446051.png

 

Does the developer tell me that I should read my own reply? Why?? Does he think that I have something wrong with my reply? I could check that, but I think he is wrong. Everything seems alright to me, so why then?

 

 

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