The submittal review process need to allow for multiple reviewers to post a response. We have engineers and consultants that will respond with their answer on a single submittal and then the architect will have the final approval. The way the process is set up now is confusing and makes this reviewing process difficult. Having the comments section is not formal enough. Customizable workflows would make this available to those who wanted to utilize multiple reviewers, and let those who don't keep it the way it is.