scattered Lines depending on OS

[Anonymous]

Hello,

I'm not sure this is the correct place to post this so pardon my ignorance,

I have a User with a problem :

When they open a Autodesk DWG Trueview file on a server 2008 R2 the file opens normally, However when it's opened on a Server 2012 R2 the lines are scattered all over the place. Similar to this post :

http://forums.autodesk.com/t5/dwg-trueview/display-shows-scattered-lines/td-p/5044348

has there been a fix to this issue? or is the only solution uninstall version 2015 and install version 2013? what if this isn't the current version installed, or i am not allowed to uninstall version 2015?

thank you for your time

Stefan

[pendean · Accepted solution]

The video card on the 2012 Server is conflicting with the application. Get newer or older drivers or try this tip http://forums.autodesk.com/t5/dwg-trueview/dwg-true-view-hardware-acceleration/m-p/5554012#M19420

But since neither OS is supported though for that application, no one at Autodesk or Microsoft is going to give you much help. Good luck.

[Anonymous]

Thanks alot  for the help dean, i will try this

Krgd

Stefan

[Anonymous]

Hello, just a quick update, the registry change fix worked perfectly, thanks alot, you're a lifesaver 🙂